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Show Results For
- All HBS Web
(968)
- News (135)
- Research (739)
- Multimedia (5)
- Faculty Publications (482)
- November 2016
- Supplement
United Airlines Operations
This video is a collection of clips that highlight aspects of United Airlines' operations View Details
Keywords: Service; Service Delivery; Service Management; Service Operations; Service Quality; Operating Systems; Operational Complexity; Operational Disruptions; Operational Effectiveness; Operational Efficiency; Air Transportation; Operations; Air Transportation Industry
Buell, Ryan W., Willy C. Shih, and Michael W. Toffel. "United Airlines Operations." Harvard Business School Multimedia/Video Supplement 617-704, November 2016.
- Person Page
Media
Media
This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details
- September 2023
- Background Note
Amager Bakke: Municipal Waste to Energy
By: Willy Shih, Michael W. Toffel and Kelsey Carter
This background note describes the Amager Bakke waste-to-energy (WtE) plant in Copenhagen, which merges traditional waste incineration with a combined heat and power (CHP) plant and air pollution control (scrubbing) technology, and had plans to add carbon dioxide (CO2)... View Details
Keywords: Decarbonization; Innovation; Innovation Focused Strategy; Environmental Operations; Circular; Waste Heat Recovery; Waste Management; Carbon Regulation; Buildings and Facilities; Energy Generation; Environmental Sustainability; Pollution; Climate Change; Wastes and Waste Processing; Innovation Leadership; Innovation Strategy; Energy Industry; Denmark; Netherlands; Europe; European Union
Shih, Willy, Michael W. Toffel, and Kelsey Carter. "Amager Bakke: Municipal Waste to Energy." Harvard Business School Background Note 624-040, September 2023.
- June 2019 (Revised January 2023)
- Teaching Note
Global Sourcing at Nike
By: Nien-he Hsieh, Michael W. Toffel and Olivia Hull
This Teaching Note describes how to teach the Nike case (HBS No. 619-008) in an operations/supply chain course or a corporate sustainability/ethics course. View Details
- August 2023 (Revised July 2024)
- Technical Note
Power-to-X
By: Willy Shih, Michael W. Toffel and Kelsey Carter
To reduce greenhouse gas emissions that were contributing to climate change, the world needs to transition from fossil fuels to renewable energy sources. Power-to-X (PtX) refers to an array of processes that convert electricity (power) to various gaseous and liquid... View Details
Keywords: Environmental Strategies; Climate Change; Environmental Sustainability; Transition; Renewable Energy; Energy Industry
Shih, Willy, Michael W. Toffel, and Kelsey Carter. "Power-to-X." Harvard Business School Technical Note 624-038, August 2023. (Revised July 2024.)
- 14 Dec 2022
- News
Nature-based Carbon Removal: DroneSeed’s Reforestation Model
- 02 Nov 2022
- News
McKinsey's Climate Consulting
- 01 Oct 1996
- News
At HBS Workshop, New CEOs Tune Up for the Top
Last spring, a small, select group of new CEOs and CEO-designates from corporations with revenues of $1 billion or more came to Soldiers Field to participate in the second session of the New CEO Workshop, an HBS program led by Professor... View Details
Keywords: Jon Prestage
- July–August 2019
- Article
Coupling Labor Codes of Conduct and Supplier Labor Practices: The Role of Internal Structural Conditions
By: Yanhua Bird, Jodi L. Short and Michael W. Toffel
Exploitive working conditions have spurred companies to pressure their suppliers to adopt labor codes of conduct and to conform their labor practices to the standards set forth in those codes. Yet little is known about whether organizational structures such as codes... View Details
Keywords: Organization Theory; Economic Sociology; Social Responsibility; Sustainability; Auditing; Process Improvement; Organizational Structure; Corporate Social Responsibility and Impact; Supply Chain; Labor; Working Conditions
Bird, Yanhua, Jodi L. Short, and Michael W. Toffel. "Coupling Labor Codes of Conduct and Supplier Labor Practices: The Role of Internal Structural Conditions." Organization Science 30, no. 4 (July–August 2019): 847–867. (Best Paper Award at ComplianceNet Conference 2019, 2020 Responsible Research in Management Award Finalist.)
- Web
Digital Archival Resources - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School
Yardsticks of Management , 1952 John G. Bowes; William K. Bowes, Jr.; Charles W. Gardiner; Robert M. Halperin; Robert G. Hooker, Jr.; Franklin P. Johnson, Jr.; Bradford K. Kroha; Michael A. Loeb; William... View Details
- Web
Digital Archival Resources - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School
Yardsticks of Management , 1952 John G. Bowes; William K. Bowes, Jr.; Charles W. Gardiner; Robert M. Halperin; Robert G. Hooker, Jr.; Franklin P. Johnson, Jr.; Bradford K. Kroha; Michael A. Loeb; William... View Details
- 06 Dec 2021
- News
Ink: Talking Shop
recommendation. She suggested A Gentleman in Moscow, by Amor Towles. It did not disappoint. A great story for a claustrophobic time. —Josh Green (MBA 2006) The Premonition, by View Details
- Article
Manage the Suppliers That Could Harm Your Brand: Know When to Avoid, Engage, or Drop Them
By: Jodi L Short and Michael W. Toffel
The pandemic has placed a new spotlight on working conditions in factories that supply global companies. To avert problems, firms often impose codes of conduct on their suppliers and perform audits to assess compliance. Do these measures help identify unethical... View Details
Keywords: Auditing; Agency Cost; Quality And Safety; Quality Management System; Quality Management; Unions; Environmental Management; Globalization; Goods and Commodities; Governance; Labor; Labor Unions; Wages; Working Conditions; Operations; Supply Chain; Safety; Quality; China; Bangladesh; Asia; Pakistan
Short, Jodi L., and Michael W. Toffel. "Manage the Suppliers That Could Harm Your Brand: Know When to Avoid, Engage, or Drop Them." Harvard Business Review 99, no. 2 (March–April 2021).
- October 24, 2012
- Blog Post
The Big Flaw in Corporate Sustainability Rankings
By: Aaron K Chatterji and Michael W. Toffel
Chatterji, Aaron K., and Michael W. Toffel. "The Big Flaw in Corporate Sustainability Rankings." Harvard Business Review Blogs (October 24, 2012). http://blogs.hbr.org/cs/2012/10/the_big_flaw_in_corporate_sustainability_rankings.html.
- 01 Dec 1998
- News
New Senior Executive Programme Strengthens African Managerial Leadership
McFarlan, Thomas Piper, Richard Vietor, and Michael Watkins. They are joined by several members of the Wits faculty. "I was deeply impressed and moved by the participants'... View Details
- 01 Dec 1996
- News
Faculty Symposium Honors McArthur
Debate: The Business of Business Despite the need to exclude so much material, McCraw believes that the papers presented at the symposium paint a rich portrait of the many "remarkable contributions" to management education made by Dean... View Details
Keywords: Daniel Penrice
- 10 Aug 2022
- News
How Ceres Supports Corporate Boards to Accelerate Climate Action
- August 2013
- Article
Customer-Driven Misconduct: How Competition Corrupts Business Practices
By: Victor Manuel Bennett, Lamar Pierce, Jason A. Snyder and Michael W. Toffel
Competition among firms yields many benefits but can also encourage firms to engage in corrupt or unethical activities. We argue that competition can lead organizations to provide services that customers demand but that violate government regulations, especially when... View Details
Keywords: Competition; Crime and Corruption; Management Practices and Processes; Ethics; Consumer Behavior; Customer Satisfaction; Auto Industry; Service Industry
Bennett, Victor Manuel, Lamar Pierce, Jason A. Snyder, and Michael W. Toffel. "Customer-Driven Misconduct: How Competition Corrupts Business Practices." Management Science 59, no. 8 (August 2013): 1725–1742. (Online Appendix. Lead article. Nominated for "Best Conference Paper Award" and "SMS Best Conference Paper Prize for Practice Implications" at 2012 Strategic Management Society International Conference.)
- 01 Jun 2002
- News
New Fellowship Program Encourages Young MBAs to Work for Nonprofits
Leadership Fellows Program, funded by the School, that each year will subsidize the salaries of ten or more newly minted MBAs who are interested in working at public and nonprofit organizations. The goal is to boost the compensation they... View Details