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- Faculty Publications (378)
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- All HBS Web (1,247)
- Faculty Publications (378)
- 01 Dec 2003
- News
Nonprofits: Choosing a Path for Growth
conducive to protecting the organization’s brand and reputation and coordinating overall strategy and operations. A high degree of control might be particularly desirable when the program being implemented is complex or relies heavily on... View Details
- 09 Sep 2009
- First Look
First Look: September 9
Many organizations have implemented incident reporting systems to highlight actual and potential operational failures in order to encourage problem solving and prevent subsequent failures. Our study is among the first to develop and empirically View Details
Keywords: Martha Lagace
- 05 Aug 2010
- What Do You Think?
What Is Customer Opinion Good For?
Jacoline Loewen pointed out that "Asking the customer's opinion is great for quality control check(s), but for creative strategy get beyond the client." Gerald Nanninga commented that "consumers are very good at explaining frustrations... View Details
- 05 May 2003
- Research & Ideas
How Bank of America Turned Branches into Service-Development Laboratories
were being carefully monitored and measured. Design and production problems should be worked out off-line, in a lab setting without customers, before the service delivery is tested in a live environment. —Stefan Thomke To select and... View Details
- 26 Sep 2024
- Blog Post
Syngenta Tomato Vision
an opportunity to visit Syngenta Tomato Vision, a 150,000 square foot greenhouse and demonstration center located in Maasland, the Netherlands. This facility opened in May 2020 and focuses on testing thousands of tomato varietal crossings... View Details
- 19 Apr 2018
- News
One Last Pitch
2015) appeared nervous yet confident as he took the stage and began his pitch to the energized audience of more than 500. Gastfriend spoke of a friend, Anna, who was addicted to opioids. He watched her struggle with the indignity of recovery as she was forced to take... View Details
Keywords: Jennifer Myers
- 10 Oct 2007
- Research & Ideas
“Blank” Inside: Branding Ingredients
with the first test flight not even scheduled until May 2008. In addition to being built from composite materials rather than aluminum and, therefore, more fuel efficient, the plane's design includes many in-cabin innovations—including... View Details
- 29 Dec 2019
- Research & Ideas
Read Our Most Popular Research Stories of 2019
buyouts on target firms and their workers vary greatly by deal type and market conditions. Experimentation and Startup Performance: Evidence from A/B Testing An analysis of the adoption of A/B testing... View Details
Keywords: by Sean Silverthorne
- 17 Jun 2020
- News
Toronto Copes with COVID-19 Via Webinars; Alumni Respond to Pandemic in Philippines
yes.” Pasricha, who thinks, writes, and speaks about intentional living, gave the 80 attendees a set of simple coping strategies to remain positive, find rest, and let go of the idea of rushing back to whatever life was before everything... View Details
Keywords: Margie Kelley
- 30 Nov 2017
- News
Happy Meals (Are Here Again)
transactions—the metrics Karavites tracks most closely—are up at all his locations. Formulating a turnaround strategy required Kempczinski and his team—which included Kristy Cunningham—to get to the heart of what exactly had happened to... View Details
- 13 Jun 2005
- Research & Ideas
Rescuing Products with Stealth Positioning
companies that use stealth positioning adopt a covert approach. They conceal the true nature of their products by affiliating them with a different category. This is a powerful strategy for marketers when a category is in some way... View Details
Keywords: by Youngme Moon
- 01 Sep 2015
- News
Ink
strategy and assessing your place in the competitive landscape. Tool 15, “Taming Co-opetition,” helps one determine the risks and rewards of sleeping with the enemy. Essentially, the advice is, don’t. “With few exceptions, being in... View Details
- 06 Jun 2023
- Blog Post
Van den Ende Rozen: Greenhouse Rose Production
2.5 weeks). Count the petals, are there really 60? Image source: The authors. Five years ago, the brothers started to test the optimal intensity and spectrum of LED lighting on rose cultivation in an experimental site, recognizing that... View Details
- 15 Sep 2015
- First Look
September 15, 2015
decision support tool for Rue La La's daily use. We conduct a field experiment and find that sales do not decrease due to implementing tool recommended price increases for medium and high price point products. Finally, we estimate an increase in revenue of the View Details
Keywords: Sean Silverthorne
- Web
Freedom, Fear, and Feedback: Should Other Companies Follow Netflix’s Lead? | Working Knowledge
slowed, Netflix faced questions about whether its culture was in part to blame. “There are many examples of Netflix succeeding through its culture, but what do they do when things stop working?” asks Joly, who worked on the case with HBS Baker Foundation Professor... View Details
- 17 Sep 2013
- First Look
First Look: September 17
interest and research on this topic. We briefly review the current state of the research, highlighting what we know and don't know about the topic. We close with a point of view on promising areas for ongoing research. Working Papers Applying Random Coefficient... View Details
Keywords: Sean Silverthorne
- 17 Aug 2021
- Blog Post
Applying the MBA Skillset to Global Health Challenges: Summer Fellow Vasilis Theodorou (MBA 2022)
consultant, I wanted to test whether a strategy role in an implementing organization is a better fit for me. I also knew that I have a passion for social impact, but had questions about the reality of... View Details
- July 2009
- Teaching Note
The Miami Project to Cure Paralysis (TN)
By: Robert Steven Kaplan, Christopher Marquis and Ben Creo
Teaching Note for [408003]. View Details
- 01 Mar 2012
- News
Making Finance Personal
use over engineering-driven solutions in the consumer-software space and showed that simplicity trumped bells and whistles, an important lesson for subsequent entrepreneurs in those early days of the computer and software revolutions. That cutting-edge leadership in... View Details
- 06 Apr 2016
- Research & Ideas
Should Entrepreneurs Pitch Products or Ideas for Products?
is enough interest to go further? Which is the better strategy for young innovators? What are the pros and cons of each? Can the risks be measured and mitigated? “The pitch or spec dilemma touches any independent inventor looking to sell... View Details