Publications

06 Feb 2007
First Look

First Look: February 6, 2007

the firm and MIS research to argue that some types of information technology (IT) will be deployed only within hierarchical governance structures. This argument introduces a contingency into the 'electronic markets hypothesis,' which... View Details

Keywords: Martha Lagace

February 2024
Case

Tabby: Winning Consumers' Digital Wallets

By: Eva Ascarza and Fares Khrais

Hosam Arab (MBA 2009), cofounder and CEO of Tabby, a Saudi-based fintech startup, raised its Series D funding round in October 2023, four years after its inception, valuing it as a regional unicorn. Tabby's core product, a buy-now-pay-later (BNPL) service, allowed... View Details

Keywords: Business Model; Business Startups; Risk Management; Competitive Strategy; Expansion; Technology Industry; Technology Industry; Saudi Arabia

January 2024 (Revised June 2024)
Case

School of Rock: Tuning into Structured Empowerment (A)

By: Tatiana Sandino, Jeffrey Rayport, Samuel Grad and Stacy Straaberg

In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price’s hire in 2017, School of Rock’s nonconformist rock ‘n’ roll culture led to variability in teaching styles,... View Details

04 Jan 2022
Research & Ideas

Scrap the Big New Year's Resolutions. Make 6 Simple Changes Instead.

ability to collect and analyze more data more quickly, decision-making and problem-solving have become increasingly complex. Many people look to technology to solve modern problems, but the more technology... View Details

Keywords: by Kristen Senz

10 Aug 2015
Research & Ideas

New Medical Devices Get To Patients Too Slowly

your statistics correctly, you get regulatory approval." However, as medicine has become increasingly more sophisticated and the line between medicine and technology has blurred, many new therapies are not drugs at all—they are devices.... View Details

Keywords: by Michael Blanding; Technology; Technology

05 Feb 2013
First Look

First Look: Feb. 5

is. When competition becomes less intense, firms place emphasis on the strategic orientation that matches the dominant environmental condition (e.g., technology orientation when technology turbulence is... View Details

Keywords: Sean Silverthorne

12 Mar 2013
First Look

First Look: March 12

adoption? Various barriers to uptake and methods to overcome these challenges are explored, with broad implications for technology adoption and health policy. A particular emphasis is placed on the role of... View Details

Keywords: Sean Silverthorne

August 2014
Case

Netflix in 2011

By: Willy Shih and Stephen Kaufman

Reed Hastings founded Netflix to provide a home movie service that would do a better job satisfying customers than the traditional retail rental model. But as it encountered challenges it underwent several major strategy shifts, ultimately developing a business model... View Details

12 Apr 2010
Research & Ideas

One Report: Better Strategy through Integrated Reporting

they explain why company adoption of integrated reporting is essential for sustainable strategies and society. Martha Lagace: How do you define One Report? Robert G. Eccles and Michael P. Krzus: One Report is the integration of... View Details

Keywords: by Martha Lagace

09 Jan 2014
Working Paper Summaries

Economic Transition and Private-Sector Labor Demand: Evidence from Urban China

Keywords: by Lakshmi Iyer, Xin Meng, Nancy Qian & Xiaoxue Zhao

01 Mar 2024
News

Vital Signs

day. An abbreviation of “demonstrating diagnostics,” DemDx is a software platform with embedded AI technology that guides health care providers through all the necessary questions in a patient examination to speed the patient onto the... View Details

Keywords: Jen McFarland Flint; Hospitals; Health, Social Assistance

30 Mar 2003
Research & Ideas

The Future of IT Consulting

unprecedented frenzy of convergence of 1) adoption of systems such as ERP and CRM; 2) management improvements such as BPRE; 3) problems to solve such as Y2K; and 4) new territory to pioneer such as e-business. Q: Who are the current... View Details

Keywords: by Sarah Jane Johnston; Consulting

30 Jan 2007
First Look

First Look: January 30, 2007

worker dismissal costs will curtail hiring below efficient levels and retain unproductive workers, both of which should affect productivity. These theoretical predictions have rarely been tested. We use the adoption of wrongful-discharge... View Details

Keywords: Martha Lagace

May 2005 (Revised April 2006)
Background Note

Note on Innovation Diffusion: Rogers' Five Factors

By: John T. Gourville

Reviews Everett Rogers' Five Factors of product adoption. These factors help explain why some products diffuse rapidly and some slowly or not at all. View Details

Keywords: Technology Adoption; Innovation and Invention

September 1998 (Revised May 2002)
Case

Cisco Systems, Inc.: Implementing ERP

By: Robert D. Austin, Richard L. Nolan and Mark J. Cotteleer

Reviews Cisco System's approach to implementing Oracle's Enterprise Resource Planning (ERP) software product. This case chronologically reviews the diverse, critical success factors and obstacles facing Cisco during its implementation. Cisco faced the need for... View Details

Keywords: Information Technology; Applications and Software; Technology Adoption; Complexity; Information Management