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  • Web

Get In Touch | About

Business & Environment Initiative +1.617.495.6886 bei@hbs.edu Business History Initiative +1.617.495.1003 bhi@hbs.edu Digital Data Design Institute at Harvard +1.617.496.8274 d3@harvard.edu Entrepreneurship Rock Center for... View Details
  • 01 Sep 2023
  • News

Bless this Stress

academic research: more specifically, the finding that, when used correctly, stress can actually be a force for good. In the show, Akinola puts Hemsworth through a series of intense trials, all designed to strike fear and trigger his... View Details
Keywords: Jen McFarland Flint; Educational Services; Educational Services
  • Career Coach

Lobna Dawoud

During her RC summer, Lobna interned at an investment bank and specialized in Financial Institutions Group. She is passionate about helping students with career visioning, setting a recruitment strategy, interview prep, networking tips,... View Details
  • Program

Transforming Customer Experiences

Summary Superior customer service can differentiate your business in the marketplace—if you design the right offerings and execute flawlessly. Led by HBS thought leaders who are experts in customer... View Details
  • Web

Site Map

Business History Case Method Project Christensen Center for Teaching & Learning Creating Emerging Markets Crossover Into Business Digital Data Design Institute at Harvard Entrepreneurship (Rock Center) Faculty & Research Foundry Global... View Details
  • 17 May 2016
  • First Look

May 17, 2016

situational inequality, induced by the design of environments, can foster antisocial behavior. We use a complete set of all onboard air rage incidents over several years from a large, international airline to test our predictions.... View Details
Keywords: Sean Silverthorne
  • Program

The Business of Entertainment, Media, and Sports

sale of creative goods and services Balance risks and rewards to manage multiple new releases simultaneously Execute strategic marketing decisions that take into account different industry players' roles Make better investments in talent... View Details
Keywords: Media & Entertainment; Media & Entertainment
  • Program

Rising Generation in the Family Enterprise

businesses, family offices, or family foundations; consultants or executives in professional service firms Learning and Living at HBS When you participate in an Executive Education program on the HBS campus, you enter an immersive... View Details
  • Web

Browse All Articles, Research, & Case Studies - HBS Working Knowledge

Case What Wartime Service Taught These Historic Leaders by Avery Forman What can corporate leaders learn from executives who served their country during wartime conflicts? Drawing on a series of case studies, Robert Simons shares... View Details

    Dutch Leonard

    Herman B. ("Dutch") Leonard is Eliot I. Snider and Family Professor of Business Administration at the Harvard Business School and the George F. Baker, Jr. Professor of Public Sector Management at Harvard University's John F. Kennedy School of Government. In... View Details

    Keywords: education industry; federal government; health care; nonprofit industry; state government
    • 27 Jan 2015
    • First Look

    First Look: January 27

    The Effect of Service Quality and Competition on Demand By: Balasubramanian, Karthik, and David F. Drake Abstract—The use of electronic money transfer through cellular networks ("mobile money") is rapidly increasing in the... View Details
    Keywords: Sean Silverthorne
    • March 1994
    • Case

    Fremont Financial Corporation (B)

    Fremont has a third option to finance its loan portfolio, which involves securitizing and selling the small-business loans into the capital markets. Emphasizes asymmetric information and moral hazard problems involved in designing an asset securitization. When used in... View Details
    Keywords: Capital Markets; Financial Markets; Corporate Finance; Financial Services Industry
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    • 22 Nov 2016
    • First Look

    November 22, 2016

    the complex regulatory environment that governs Indian gaming. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51932 Fall 2016 Manufacturing & Service Operations Management The Impact of Supplier Inventory View Details
    Keywords: Sean Silverthorne
    • Program

    Strategic Perspectives in Nonprofit Management

    action and create a more responsive, successful, and sustainable nonprofit organization. Details Under take strategic analysis that positions your organization to thrive and grow Focus your mission and create service offerings that truly... View Details
    • May 2020 (Revised March 2022)
    • Case

    The Coronavirus (COVID-19) Pandemic and the Global Economy (A)

    By: Alberto Cavallo and Christian Godwin
    In April 2020, the world struggled to contain the exponential escalation of the coronavirus (COVID-19) pandemic. Dozens of countries had imposed restrictions on travel, work, and social gatherings. A large share of the global population was under lockdowns and... View Details
    Keywords: COVID-19 Pandemic; Demand and Consumers; Supply and Industry; Finance; Central Banking; Financial Markets; International Finance; Globalization; Government and Politics; Health Pandemics; Decision Making; Macroeconomics; Employment; Crisis Management; Supply Chain; Risk and Uncertainty; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Asia; China; Europe; Latin America; Africa; United States
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    • Article

    TDABC Cost Analysis of Ocular Disorders in an Ophthalmology Emergency Department versus Urgent Care: Clinical Experience at Massachusetts Eye and Ear

    By: Robert S. Kaplan, Jonathan Chou, Mahek Shah, Amy Watts, Matthew Gardiner, Joan Miller and John I. Lowenstein
    Purpose  To perform a cost analysis comparison for managing common ocular disorders in an eye emergency department (ED) versus an urgent care setting using a time-driven activity-based cost model (TDABC) to assist physicians and staff in appropriate allocation of... View Details
    Keywords: Time-driven Activity-based Cost Model; Emergency Room; Urgent Care Clinic; Cost; Analysis; Activity Based Costing and Management; Health Care and Treatment
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    • June 2005 (Revised January 2006)
    • Case

    Investment Policy at the Hewlett Foundation (2005)

    By: Luis M. Viceira
    In early January 2005, Laurance Hoagland Jr., VP and CIO of the William and Flora Hewlett Foundation (HF), and his investment team met to finish their recommendations to the HF Investment Committee for a new asset allocation policy for the foundation's investment... View Details
    Keywords: Investment Portfolio; Risk and Uncertainty; Public Equity; Globalization; Investment; Property; Risk Management; Asset Management; Financial Services Industry
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    • 04 Jan 2010
    • Research & Ideas

    Best of HBS Working Knowledge 2009

    answered include: How do I get past a feeling of being stuck in life or work? Can I resist the temptations of success? Am I working too hard? Is there room for spirituality at the office? 10 Reasons to Design a Better Corporate Culture... View Details
    Keywords: by Staff
    • Web

    Giving - Alumni

    American Express, and Discover Online Give Online Give online via Harvard's secure donation form By Phone Alumni & Development Services 617.495.1750 HBS accepts MasterCard, Visa, American Express, and Discover Online LOG IN TO GIVE... View Details
    • 03 Mar 2009
    • First Look

    First Look: March 3, 2009

    Several conclusions arise than can help inform the design of care delivery platforms for HIV/AIDS. Download the paper: http://www.hbs.edu/research/pdf/09-093.pdf   Cases & Course MaterialsAccenture's War for Talent in India Harvard... View Details
    Keywords: Martha Lagace