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  • All HBS Web  (2,994)
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  • 2007
  • Working Paper

Team Familiarity, Role Experience, and Performance: Evidence from Indian Software Services

By: Robert S. Huckman, Bradley R. Staats and David M. Upton
Much of the literature on team learning views experience as a unidimensional concept captured by the cumulative production volume of, or the number of projects completed by, a team. Implicit in this approach is the assumption that teams are stable in their membership... View Details
Keywords: Experience and Expertise; Learning; Performance Improvement; Projects; Groups and Teams; Familiarity; Information Technology Industry; India
Citation
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Huckman, Robert S., Bradley R. Staats, and David M. Upton. "Team Familiarity, Role Experience, and Performance: Evidence from Indian Software Services." Harvard Business School Working Paper, No. 08-019, September 2007. (Revised February 2008, July 2008.)
  • 29 Jan 2008
  • First Look

First Look: January 29, 2008

  Working PapersProduct Development and Learning in Project Teams: The Challenges Are the Benefits Authors:Amy C. Edmondson and Ingrid M. Nembhard Abstract The value of teams in new product development (NPD)... View Details
Keywords: Martha Lagace
  • 23 Dec 2014
  • First Look

First Look: December 23

  Publications December 2014 Journal of Political Economy Transition to Clean Technology By: Acemoglu, Daron, Ufuk Akcigit, Douglas Hanley, and William R. Kerr Abstract—We develop a microeconomic model of endogenous growth where clean and... View Details
Keywords: Carmen Nobel
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

21 years. Nowitzki refined his skills by breaking them down into their component parts and focusing intently on the elements that needed improvement—not just practicing jump shots, but watching videos and breaking down the movements and... View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • 07 Aug 2007
  • First Look

First Look: August 7, 2007

http://papers.nber.org/papers/W13281 Diasporas and Domestic Entrepreneurs: Evidence from the Indian Software Industry Authors:Ramana Nanda and Tarun Khanna Abstract This study explores the importance of cross-border social networks for entrepreneurship in View Details
Keywords: Martha Lagace
  • 24 Nov 2003
  • Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

the purpose of the Board Scorecard is to define the board's informational needs so that it can complete board tasks. This Scorecard also includes self-assessment steps to monitor board composition and to evaluate board performance. — Executive Balanced Scorecard:... View Details
Keywords: Re: Robert S. Kaplan & Krishna G. Palepu
  • 05 Sep 2019
  • Sharpening Your Skills

Making the Right Technical Hire

If I had a nickel for every time I get an email or text asking if I know any full stack developers for hire, I could cover the cost of my next trip to San Francisco. I’m also struck by the number of founders who say they’re raising more... View Details
Keywords: by Julia Austin; Technology
  • 25 Jul 2016
  • Research & Ideas

Who is to Blame for 'The Great Training Robbery'?

training typically doesn’t yield the return on investment in improved organizational effectiveness and performance that companies expect. “Individual development has to take place in the context of a larger change process motivated by the... View Details
Keywords: by Roberta Holland; Education
  • 27 Oct 2002
  • Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

limit the opportunities to develop people who are "dual-faceted" and good at both the sales functions and the marketing functions. But, some companies successfully try to hire people who have good "cross-over" View Details
Keywords: by Benson Shapiro
  • 24 May 2011
  • First Look

First Look: May 24

will want to convince your company to develop an innovative product. Perhaps you will want to convince your board of directors that it is worth developing a new market segment. This exercise helps students... View Details
Keywords: Sean Silverthorne
  • 17 Dec 2007
  • Research & Ideas

The Rise of Medical Tourism

care, state-of-the-art facilities, and skilled doctors are available in many parts of the world, including in developing countries. Auxiliary health-care providers such as nurses go where care is needed.... View Details
Keywords: by Martha Lagace; Health; Medical Devices & Supplies
  • 17 Aug 2010
  • First Look

First Look: August 17

generalizability of the implicit voice theories identified in Study 1. Studies 3 and 4 develop and test survey measures for five implicit voice theories, using additional samples comprised of more than 300 adults. The analyses establish... View Details
Keywords: Martha Lagace
  • 02 Mar 2010
  • First Look

First Look: March 2

fostered by the established structural context of the firm. We illustrate this model of corporate intervention with a case study in which a high-performing firm seeks to shift its performance trajectory into new dimensions.   PublicationsLearning by Design: View Details
Keywords: Martha Lagace
  • 17 Jan 2019
  • Research & Ideas

Why Business Should Support Employees Who Are Caregivers

collect data or change their policies, so caregivers’ work performance deteriorates and bias against caregivers continues. How can a company break that cycle? More companies need to develop a “care culture” that supports employees’... View Details
Keywords: by Danielle Kost; Health
  • 25 Sep 2019
  • Research & Ideas

The Economic Cost of Physician Burnout

stress experienced by doctors themselves. Sinsky is one of the authors of the latest paper. “It was a great opportunity to explore this issue with thought leaders on the subject,” Goh says. “I could provide my technical skills on... View Details
Keywords: by Michael Blanding; Health
  • 06 Sep 2016
  • First Look

September 6, 2016

Dillon, and David S. Duncan Abstract—Firms have never known more about their customers, but their innovation processes remain hit-or-miss. Why? According to Christensen and his coauthors, product developers focus too much on building... View Details
Keywords: Carmen Nobel
  • 14 Feb 2012
  • First Look

First Look: February 14

Their Best? Reframing Socialization around Newcomer Self-Expression Authors:Dan Cable, Francesca Gino, and Brad Staats Abstract Socialization theory has focused on enculturating new employees such that they develop pride in their new... View Details
Keywords: Carmen Nobel
  • October 2017
  • Article

Toward a Prescriptive Theory of Dynamic Capabilities: Connecting Strategic Choice, Learning, and Competition

By: Gary P. Pisano
The field of strategy has mounted an enormous effort to understand, define, predict, and measure how organizational capabilities shape competitive advantage. While the notion that capabilities influence strategy dates back to the work of Andrews (1971, The Concept... View Details
Keywords: Business Admnistration; Market Structure; Firm Structure; Market Efficiency; Competency and Skills; Organizational Structure; Strategy
Citation
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Pisano, Gary P. "Toward a Prescriptive Theory of Dynamic Capabilities: Connecting Strategic Choice, Learning, and Competition." Industrial and Corporate Change 26, no. 5 (October 2017): 747–762.
  • 05 Sep 2018
  • Research & Ideas

The Hidden Benefit of Giving Back to Open Source Software

and everybody can use the same types of technology, gaining these kinds of edges and increasing your competitive advantage is pretty important,” Nagle says. Examples of other crowdsourced public goods in the digital world include programming languages like Python and... View Details
Keywords: by Kristen Senz; Computer
  • 24 Jan 2012
  • First Look

First Look: Jan. 24

This chapter proposes a new lens to understand corruption, using internal records collected from firms that pay bribes. We examine widespread corruption in three industries in an Asian developing country: procurement, pharmaceutical... View Details
Keywords: Sean Silverthorne
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