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      • July 2003 (Revised September 2003)
      • Case

      Refinancing of Shanghai General Motors (B), The

      By: Mihir A. Desai and Mark Veblen
      This case provides the outcome to "The Refinancing of Shanghai General Motors (A)" in which the CFO of General Motors' joint venture in Shanghai, Shanghai General Motors (SGM), wants to refinance almost $900 million of project finance it raised to begin operations. The... View Details
      Keywords: Business Subsidiaries; Multinational Firms and Management; Joint Ventures; Financing and Loans; Auto Industry; Shanghai
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      Desai, Mihir A., and Mark Veblen. "Refinancing of Shanghai General Motors (B), The." Harvard Business School Case 204-025, July 2003. (Revised September 2003.)
      • July 2003 (Revised April 2011)
      • Case

      Singapore Airlines: Customer Service Innovation

      By: Rohit Deshpande and Hal Hogan
      The members of Singapore Airlines' (SIA) management committee needs to decide whether to cancel the implementation of the new lie-flat seats in business class after the effects of the global recession on the travel industry in September 2001. SIA was considered the... View Details
      Keywords: Customer Focus and Relationships; Economic Slowdown and Stagnation; Management Teams; Brands and Branding; Air Transportation Industry; Travel Industry; Singapore
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      Deshpande, Rohit, and Hal Hogan. "Singapore Airlines: Customer Service Innovation." Harvard Business School Case 504-025, July 2003. (Revised April 2011.)
      • July 2003 (Revised October 2013)
      • Case

      Model N Inc.

      By: Marco Iansiti and Alison Berkley Wagonfeld
      The CEO of a Silicon Valley start-up needed to make organizational and product changes to deliver a new software solution to a Fortune 500 customer. He was wondering how he should structure the company to best meet the requirements for this particular customer, while... View Details
      Keywords: Business Model; Business Startups; Trends; Communication; Customer Focus and Relationships; Selection and Staffing; Time Management; Organizational Change and Adaptation; Business Strategy; Software; Computer Industry
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      Iansiti, Marco, and Alison Berkley Wagonfeld. "Model N Inc." Harvard Business School Case 604-015, July 2003. (Revised October 2013.)
      • June 2003 (Revised December 2003)
      • Case

      Nehemiah Strategy, The: Bringing it to Boston

      By: Diana Barrett, Arthur I Segel and Sheila McCarthy
      In 2003, Lee Stuart, who had successfully used the Nehemiah Strategy to create thousands of units of affordable housing in the South Bronx, was working with the Greater Boston Interfaith Organization to implement the strategy in Boston. She and her colleagues faced a... View Details
      Keywords: Strategy; Boston
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      Barrett, Diana, Arthur I Segel, and Sheila McCarthy. "Nehemiah Strategy, The: Bringing it to Boston." Harvard Business School Case 303-130, June 2003. (Revised December 2003.)
      • June 2003
      • Teaching Note

      Contractual Innovation in the U.K. Energy Markets: Enron Europe, The Eastern Group, and the Sutton Bridge Project (TN)

      By: Benjamin C. Esty and Aldo Sesia
      Teaching Note for (9-200-051). View Details
      Keywords: Utilities Industry; Energy Industry; United Kingdom
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      Esty, Benjamin C., and Aldo Sesia. "Contractual Innovation in the U.K. Energy Markets: Enron Europe, The Eastern Group, and the Sutton Bridge Project (TN)." Harvard Business School Teaching Note 203-085, June 2003.
      • May 2003
      • Module Note

      Managing Product Development

      By: Stefan H. Thomke
      Introduces students to the managerial aspects critical to conceiving, designing, and developing innovative products and services. Considers the full range of activities required: learning about customer needs, understanding and managing experimentation and problem... View Details
      Keywords: Product Design; Product Development; Service Operations; Business or Company Management; Projects; Management Practices and Processes; Experience and Expertise; Customers; Research; Management Skills; Integration
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      Thomke, Stefan H. "Managing Product Development." Harvard Business School Module Note 603-088, May 2003.
      • 2003
      • Report

      UK Competitiveness: Moving to the Next Stage

      By: Michael E. Porter and Christian H.M. Ketels

      In October 2002, the Economic and Social Research Council (ESRC) appointed Professor Michael Porter and his team to conduct a brief, three-month review of the existing evidence on UK competitiveness. The effort was funded jointly by the ESRC and the Department of... View Details

      Keywords: Competition; Economics; Performance Productivity; Management Analysis, Tools, and Techniques; Research and Development; Competency and Skills; Investment; Assets; Corporate Strategy; Policy; Management; Knowledge Use and Leverage; United Kingdom; United States
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      Porter, Michael E., and Christian H.M. Ketels. "UK Competitiveness: Moving to the Next Stage." DTI Economics Paper, May 2003.
      • April 2003 (Revised July 2003)
      • Case

      Nokia and MIT's Project Oxygen

      By: Rebecca Henderson and Nancy Confrey
      Pending developments in wireless networking and in embedded computing present a long-range strategic challenge to Nokia, Inc. This case outlines the ways technology is likely to develop in the next 20 years, briefly describes Nokia's history and strategic positioning,... View Details
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      Henderson, Rebecca, and Nancy Confrey. "Nokia and MIT's Project Oxygen." Harvard Business School Case 703-450, July 2003. (Revised from original April 2003 version.)
      • April 2003 (Revised November 2003)
      • Case

      Creation of the European Union, The

      By: J. Gunnar Trumbull
      Describes the emergence of the European Union (EU). Focuses on a critical stage in European integration--the period in the early 1990s when member states negotiated the terms of the Maastricht Treaty. This agreement set in motion the project that would eventually lead... View Details
      Keywords: International Relations; Alliances; System; Negotiation Participants; Government and Politics; Agreements and Arrangements; Money; Cooperation; European Union
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      Trumbull, J. Gunnar. "Creation of the European Union, The." Harvard Business School Case 703-032, April 2003. (Revised November 2003.)
      • March 2003
      • Teaching Note

      Project Dreamcast: Serious Play at Sega Enterprises Ltd. (A) and (B) (TN)

      By: Stefan H. Thomke
      Teaching Note for (9-600-028) and (9-600-029). View Details
      Keywords: Entertainment and Recreation Industry; Computer Industry
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      Thomke, Stefan H. "Project Dreamcast: Serious Play at Sega Enterprises Ltd. (A) and (B) (TN)." Harvard Business School Teaching Note 603-085, March 2003.
      • March 2003
      • Case

      Investing in Japan

      By: Peter A. Hecht and Luis M. Viceira
      The evolution of the macroeconomic environment, capital markets, financial institutions (including banks, public and private pension funds, and mutual funds), and financial regulation in Japan during the period 1980 to 2002, are examined long-term demographic... View Details
      Keywords: Capital Markets; Investment; Financial Institutions; Macroeconomics; Japan
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      Hecht, Peter A., and Luis M. Viceira. "Investing in Japan." Harvard Business School Case 203-036, March 2003.
      • March 2003 (Revised March 2004)
      • Case

      P&G Japan: The SK-II Globalization Project

      By: Christopher A. Bartlett
      Traces changes in P&G's international strategy and structure, culminating in Organization 2005, a reorganization that places strategic emphasis on product innovation rather than geographic expansion and shifts power from local subsidiary to global business management.... View Details
      Keywords: Business Subsidiaries; Trade; Globalization; Global Strategy; Innovation Strategy; Business or Company Management; Beauty and Cosmetics Industry; Consumer Products Industry; Hong Kong; Japan; Taiwan; Europe
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      Bartlett, Christopher A. "P&G Japan: The SK-II Globalization Project." Harvard Business School Case 303-003, March 2003. (Revised March 2004.)
      • March 2003
      • Teaching Note

      BMW AG: The Digital Car Project (A) and (B) (TN)

      By: Stefan H. Thomke
      Teaching Note for (9-699-044) and (9-699-045). View Details
      Keywords: Auto Industry
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      Thomke, Stefan H. "BMW AG: The Digital Car Project (A) and (B) (TN)." Harvard Business School Teaching Note 603-117, March 2003.
      • February 2003 (Revised October 2004)
      • Background Note

      Antamini Simulation Model

      By: Peter Tufano
      Antamini is a simulation of the value of an investment project whose outcome is uncertain. This case describes the situation facing a natural resource firm as it contemplates bidding on a copper mine in Peru. The bidder faces uncertainties about the ore deposit size... View Details
      Keywords: Valuation; Auctions; Investment; Mining; Mining Industry; Peru
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      Tufano, Peter. "Antamini Simulation Model." Harvard Business School Background Note 203-083, February 2003. (Revised October 2004.)
      • February 2003 (Revised May 2003)
      • Case

      Mobile Energy Services Company

      By: Benjamin C. Esty and Aldo Sesia
      When Al "Chainsaw" Dunlap became CEO of the Scott Paper Co., the company owned a large, vertically integrated production facility in Mobile, Alabama. Dunlap sold part of the production facility, a cogeneration power plant (later known as Mobile Energy Services Co.), to... View Details
      Keywords: Mergers and Acquisitions; Risk and Uncertainty; Contracts; Agreements and Arrangements; Investment; Projects; Vertical Integration; Energy Sources; Bonds; Ownership; Restructuring; Energy Industry; Alabama
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      Esty, Benjamin C., and Aldo Sesia. "Mobile Energy Services Company." Harvard Business School Case 203-061, February 2003. (Revised May 2003.)
      • February 2003 (Revised January 2004)
      • Case

      Mission to Mars (A)

      By: Alan D. MacCormack and Jay Wynn
      This case is set in spring 2000, several months after two successive, failed missions to the planet Mars. Students are asked to evaluate the reasons for these failures in the context of NASA's "Faster, Better, Cheaper" program, which was initiated in 1992. They are... View Details
      Keywords: Failure; Change Management; Innovation Strategy; Collaborative Innovation and Invention; Projects; Management; Risk Management; Risk and Uncertainty; Aerospace Industry; Technology Industry
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      MacCormack, Alan D., and Jay Wynn. "Mission to Mars (A)." Harvard Business School Case 603-083, February 2003. (Revised January 2004.)
      • January 2003
      • Teaching Note

      Australia-Japan Cable: Structuring the Project Company (TN)

      By: Benjamin C. Esty and Carrie Ferman
      Teaching Note for (9-203-029). View Details
      Keywords: Telecommunications Industry; Australia; Japan
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      Esty, Benjamin C., and Carrie Ferman. "Australia-Japan Cable: Structuring the Project Company (TN)." Harvard Business School Teaching Note 203-030, January 2003.
      • 2003
      • Book

      Connecting the Dots: Aligning Projects with Objectives in Unpredictable Times

      By: Cathleen Benko and F. Warren McFarlan
      Keywords: Projects; Goals and Objectives
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      Benko, Cathleen, and F. Warren McFarlan. Connecting the Dots: Aligning Projects with Objectives in Unpredictable Times. Boston, MA: Harvard Business School Press, 2003.
      • January 2003 (Revised October 2003)
      • Case

      Satera Team at Imatron Systems, Inc. (A), The

      By: Teresa M. Amabile and Elizabeth Schatzel
      Escalating conflict has erupted within the Satera product development team, resulting from the conflicting cognitive styles of the two senior mechanical engineers. The conflict has taken a toll on both project progress and team morale, endangering one of the most... View Details
      Keywords: Decision Making; Entrepreneurship; Human Resources; Management; Business or Company Management; Groups and Teams; Medical Devices and Supplies Industry
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      Amabile, Teresa M., and Elizabeth Schatzel. "Satera Team at Imatron Systems, Inc. (A), The." Harvard Business School Case 803-141, January 2003. (Revised October 2003.)
      • January 2003 (Revised March 2005)
      • Case

      Planning in Professional Service Firms

      By: Ashish Nanda
      In this case, four consultants discuss business planning issues that they are each having within their respective consulting firms. The case addresses how professional compensation, project staffing, hours worked, overhead costs, and billing rates impact profitability. View Details
      Keywords: Business or Company Management; Strategic Planning; Profit; Consulting Industry
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      Nanda, Ashish, and Kelley Elizabeth Morrell. "Planning in Professional Service Firms." Harvard Business School Case 903-085, January 2003. (Revised March 2005.)
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