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- All HBS Web
(1,335)
- News (186)
- Research (968)
- Events (2)
- Multimedia (3)
- Faculty Publications (459)
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- 01 Mar 2004
- What Do You Think?
Are Customer Loyalty Initiatives Worth the Investment?
Summing Up This month's column presented two views of the importance of customer loyalty management, one challenging its feasibility and long-term impact (Michael Treacy, Double Digit Growth) and one concluding that it is one of the most important drivers of View Details
Keywords: by James Heskett
- 11 Oct 2006
- Research & Ideas
The Success of Reverse Leveraged Buyouts
public, selling shares to individual and institutional investors," says Lerner. Critics complain that buyout firms suck out profits rather than improve the firms they acquire, making these companies weakened goods when the IPO is... View Details
- 03 May 2011
- First Look
First Look: May 3
leadership, SBI had been losing market share for over two decades to private and foreign banks. Analysts and industry observers had predicted that at the prevailing growth rates ICICI Bank, a private bank launched in 1994, would overtake... View Details
Keywords: Sean Silverthorne
- 24 Sep 2024
- Research & Ideas
Why Small Businesses Deserve More Credit
investing, mostly through term debt. Debt capacity expansion led to firm growth, with profits increasing by 35 percent annually. Growth is even larger for firms further away from debt limits. Delinquency or... View Details
- 23 Oct 2007
- First Look
First Look: October 23, 2007
Abstract We study the interplay of inequality and trust in a dynamic game, where trust increases efficiency and thus allows higher growth of the experimental economy in the future. We find that trust is initially high in a treatment... View Details
Keywords: Sean Silverthorne
- 26 Apr 2016
- First Look
April 26
than public hospitals in the region. However, profits for the private operators remained low, in the region of 1%. In order for La Ribera to remain a viable option the hospital began working with a consulting firm to look into future... View Details
Keywords: Sean Silverthorne
- 30 Oct 2012
- First Look
First Look: October 30
Cases & Course Materials"Growing Pains at Stroz Friedberg (Abridged) Garvin and Michael NorrisHarvard Business School Case 313-023 In late spring 2009, Stroz Friedberg co-presidents Edward Stroz and Eric Friedberg had to set View Details
Keywords: Sean Silverthorne
- 30 Aug 2011
- First Look
First Look: August 30
in NHW, raised profit margins, continued strong growth, and differentiated the firm. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/311119-PDF-ENG Procter & Gamble: Marketing Capabilities Rebecca M. Henderson and Ryan... View Details
Keywords: Sean Silverthorne
- 29 Sep 2015
- Research & Ideas
Work 3.0: Redefining Jobs and Companies in the Uber Age
Are Uber drivers and HourlyNerd consultants independent contractors or employees? Interesting question, but the wrong one. Better to ask: Are we stifling innovation across the digital economy by forcing a simplistic choice, contractor vs.... View Details
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
Charles C.Y., and Jesse M. Fried Abstract—It’s no secret that the American economy is suffering from the twin ills of slow growth and rising income inequality. Many lay the blame at the doors of America’s largest public corporations. The... View Details
Keywords: Sean Silverthorne
- 10 May 2016
- First Look
May 10, 2016
last decade has seen a sharp rise in patent litigation in the U.S., with 2015 having one of the highest patent lawsuit counts on record. In theory, this could be a consequence of growth in the commercialization of technology and... View Details
Keywords: Carmen Nobel
- 05 May 2009
- First Look
First Look: May 5, 2009
foreign countries, the model predicts growth in the number of source-country firms engaging in foreign direct investment, growth in the size of affiliates that are active in reforming countries both before... View Details
Keywords: Martha Lagace
- 10 Sep 2024
- Research & Ideas
What Happens When Business Owners Turn to ChatBots for Advice
some become more successful—but led others down the wrong path, says Rembrand Koning, the Mary V. and Mark A. Stevens Associate Professor of Business Administration at Harvard Business School. How much strategic insight and profit boost... View Details
Keywords: by Ben Rand
- 22 Jan 2013
- First Look
First Look: Jan. 22
public research organizations, such as universities and hospitals, and private firms are an established policy tool around the world for the delivery of social or public services, and their use as a tool to foster the translation of basic science into commercial... View Details
Keywords: Sean Silverthorne
- 12 Mar 2006
- Research & Ideas
Global Poverty Needs a Global Answer
dairy operation in a rural area. It might be augmented and complimented by companies engaged in electric generation, telecommunications, housing, and water purification. Poverty, as we have noted, is systemic. Its alleviation requires a systemic approach by companies... View Details
Keywords: by Cynthia Churchwell
- 03 Aug 2010
- First Look
First Look: August 3
This note provides students with an explanation of the regulatory and tax framework for hedge funds vs. mutual funds in the U.S. Purchase this note:http://cb.hbsp.harvard.edu/cb/product/310131-PDF-ENG India: The Road to Inclusive View Details
Keywords: Martha Lagace
- 30 Jun 2015
- First Look
First Look: June 30, 2015
directors. Controlling for these effects and other ratings determinants, we find that firms with lower residual ratings have higher subsequent citations in corruption news events. They also report higher future sales growth and show a... View Details
Keywords: Carmen Nobel
- 21 Jun 2010
- Research & Ideas
Strategy and Execution for Emerging Markets
How can we profit from the structural reality of emerging markets by identifying opportunities to fill voids, serving as market intermediaries? For Khanna and Palepu, an emerging market is anyplace where buyers and sellers cannot easily... View Details
Keywords: by Martha Lagace
- 24 Feb 2015
- First Look
First Look: February 24
through a vivid exploration of the political processes determining our system of accounting rules upon which depends our ability to reliably measure corporate profits in the economy. The book shows how some corporate interests, in the... View Details
Keywords: Sean Silverthorne
- 20 Oct 2014
- Research & Ideas
Users Love Ello, But What’s the Business Model?
advertising on other social platforms? “Advertising is not the only way to achieve a profitable exit, just the most reliable way to date” JD: For me, the question is not "Would people like a less intrusive social network than... View Details