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Show Results For
- All HBS Web
(1,457)
- People (1)
- News (286)
- Research (940)
- Events (3)
- Multimedia (6)
- Faculty Publications (393)
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- 19 Jun 2012
- First Look
First Look: June 19
production, delivery, or quality problems, the supposed savings would be quickly forgotten and Caracappa would bear a heavy responsibility both for the problems and for disrupting an otherwise satisfactory relationship with the long-time... View Details
Keywords: Sean Silverthorne
- 08 Dec 2003
- Research & Ideas
Is That Really Your Best Offer?
In hardball bargaining, is the other side really making its "absolute final offer" or only bluffing? In a collaborative situation, do you understand everyone's true interests? Are valued customers and colleagues satisfied with their View Details
Keywords: by Michael Wheeler
- 04 Apr 2019
- Cold Call Podcast
Can Mark Zuckerberg Rebuild Trust in Facebook?
else is watching the store, as it were? George: Mark has absolute power. He has over 50 percent of the voting shares and you remember Lord Acton said, "Power corrupts. Absolute power corrupts absolutely." And I think he has... View Details
- 30 Aug 2011
- First Look
First Look: August 30
competition with perennial rival P&G increasing its focus on the oral care and emerging markets where Colgate had traditionally been untouchable. To defend its lead Colgate attempted to cover all fronts, leveraging brand equity, fostering close View Details
Keywords: Sean Silverthorne
- 21 Jul 2015
- First Look
First Look: July 21, 2015
Across three studies, we show that gift givers mis-predict appreciation for socially responsible gifts and that their mis-predictions depend on the nature of their relationship to the recipient. Drawing on research on affective... View Details
Keywords: Sean Silverthorne
- 21 May 2020
- Research & Ideas
Fighting the COVID Blues: Advice from Business Research
relationships languish? Did you give up on a dream too soon? “One of the things that I feel is really important is that people not waste this moment,” Brooks says. “When something causes you to become introspective, that should be a... View Details
Keywords: by Dina Gerdeman and Danielle Kost
- 21 Jan 2020
- Research & Ideas
Lessons for Retailers from the Rebirth of Indie Bookstores
retailers, Raffaelli says. By leveraging community ties, local businesses can appeal to consumers’ desire for authenticity and connection in the internet age. “In today’s digital world, consumers are turning to local retailers to help them engage and build deeper View Details
- 01 Oct 2009
- What Do You Think?
Can the “Masks of Command” Coexist with Authentic Leadership?
leader needs to be very comfortable with who he is as a person." Brian Woodward put it this way: "The most important and powerful conversations occur between the individual leader and his/her leader's mask." Questions... View Details
Keywords: by Jim Heskett
- 17 Jul 2012
- First Look
First Look: July 17
relationship between companies' shareholders and managers, as of 2012. It recounts the shift beginning in the 1970s toward shareholders claiming an increasing amount of power relative to corporate managers.... View Details
Keywords: Sean Silverthorne
- 06 Oct 2015
- First Look
October 6, 2015
unavoidably exert influence over politics through power that is generated by both structure and process. While both political economy and management scholars address international firms, neither field has an adequate understanding of the... View Details
Keywords: Sean Silverthorne
- 29 Jun 2015
- HBS Case
Consumer-centered Health Care Depends on Accessible Medical Records
can be used in powerful ways, ideally leading to better patient care, lower health care costs and, ultimately, healthier patients. “Trust on the part of both the consumer and doctor is hugely important in determining who is going to be... View Details
- 02 Mar 2010
- First Look
First Look: March 2
Michael C. Jensen, and Steve Zaffron Abstract We present a positive model of integrity that, as we distinguish and define integrity, provides powerful access to increased performance for individuals, groups, organizations, and societies.... View Details
Keywords: Martha Lagace
- June 2018
- Teaching Note
Difficult Conversations and Dealing with Challenging Situations at Work
By: Boris Groysberg and Amram Migdal
Teaching Note for HBS Nos. 416-031, 416-032, 416-033, 416-034, 416-035, and 416-036. View Details
Keywords: Communication; Communication Intention and Meaning; Human Resources; Employee Relationship Management; Management Skills; Performance; Performance Evaluation; Personal Development and Career; Relationships; Groups and Teams; Social Psychology; Attitudes; Behavior; Conflict and Resolution; Conflict Management; Emotions; Perception; Personal Characteristics; Perspective; Power and Influence; Prejudice and Bias; Reputation; Satisfaction; Trust
- 09 Dec 2008
- First Look
First Look: December 9, 2008
project goes poorly, and Hrad is left with the decision of how to rescue the relationship and avoid a similar problem in the future. The case allows the examination of how to manage an outsourcing project and permits a general discussion... View Details
Keywords: Martha Lagace
- 10 Oct 2018
- Research & Ideas
The Legacy of Boaty McBoatface: Beware of Customers Who Vote
public. Boaty blowback highlights the potential danger of giving consumers the power to vote, even though customer engagement is a primary goal of almost every social media strategy. The problem: Even though NERC never explicitly promised... View Details
- 27 May 2009
- First Look
First Look: May 27, 2009
long-run consumption and dividend growth should be highly persistent and predictable from stock prices. BKY's calibration does better in this respect by greatly increasing the persistence of volatility fluctuations and their impact on stock prices. This calibration... View Details
Keywords: Martha Lagace
- 23 Mar 2021
- Book
Succeeding in the New Work-from-Anywhere World
How do we develop concerns for coworkers’ welfare when we work remotely so that we can feel reasonably comfortable interacting with one another? One of the most powerful ways to develop emotional trust with people is by self-disclosure,... View Details
Keywords: by Michael Blanding
- 17 May 2010
- Research & Ideas
What Brazil Teaches About Investor Protection
Financial Development in Brazil, 1882-1950, which studies the relationships between law, corporate governance, and economic development. We also asked him what turn-of-the-century Brazil can teach us about government bailouts today. Sean... View Details
- 26 Jun 2012
- First Look
First Look: June 26
facilitating social comparison among agents. Overall, the findings demonstrate the power of non-financial rewards to motivate agents in settings where there are limits to the use of financial incentives. Download the paper:... View Details
Keywords: Sean Silverthorne
- 03 Nov 2003
- Research & Ideas
Making Money Making Movies
screens is a relevant difference. In fact, our study empirically supports the widely held assumption that the U.S. is overscreened and key foreign markets are underscreened. This difference has consequences for the relative power of... View Details