Filter Results:
(1,005)
Show Results For
- All HBS Web
(2,498)
- People (18)
- News (921)
- Research (1,005)
- Events (1)
- Multimedia (3)
- Faculty Publications (303)
Show Results For
- All HBS Web
(2,498)
- People (18)
- News (921)
- Research (1,005)
- Events (1)
- Multimedia (3)
- Faculty Publications (303)
Sort by
- 05 Oct 2010
- First Look
First Look: October 5, 2010
Demand: Model and Estimation Methodology Authors:Nathan Craig, Nicole DeHoratius, and Ananth Raman Abstract To set service levels, firms must understand how changes in View Details
Keywords: Sean Silverthorne
- 19 Oct 2010
- First Look
First Look: October 19, 2010
Diversity in Experience and Team Familiarity on Team Performance Authors:Robert S. Huckman and Bradley R. Staats Publication:Manufacturing and View Details
Keywords: Sean Silverthorne
- 23 Mar 2016
- Research & Ideas
Researchers Prove C-Suite Gender Gap—but Can’t Explain It
researchers factored for personal traits, including imputed height, body mass, and cognitive ability. Because military service was mandatory for men but not for women, they had... View Details
Keywords: by Carmen Nobel
- 24 Feb 2014
- Research & Ideas
Uncovering Racial Discrimination in the ‘Sharing Economy’
The "sharing economy" is a burgeoning business model in which people offer their personal belongings and personal services to others, usually... View Details
- 29 Sep 2015
- First Look
September 29, 2015
innovations from industry outsiders who saw economic opportunities where others didn’t—and how these mainstream firms had no choice but to innovate themselves. New models were tried: some succeeded, some failed. Commercial markets turned innovations into valuable... View Details
Keywords: Sean Silverthorne
- 29 May 2001
- Research & Ideas
Race Does Matter in Mentoring
and design assignments. The education facilitated his transition into management when he was finally promoted two years later. Once in middle management, Williams's career took off; he was charged with coordinating the engineering,... View Details
Keywords: by David A. Thomas
- 05 Feb 2009
- Research & Ideas
In Praise of Marketing
most countries, there are strong local brands reflecting local tastes that coexist alongside global brands.” Marketing by producers to consumers is as old as the bazaar. But modern marketing is more than just selling. It involves the design of products View Details
- 21 May 2013
- First Look
First Look: May 21
Competition for the Supply of Control Systems By: Mikes, Anette Abstract—How do certain risk measurements in organizations come to be seen as more reliable and acceptable than others? Taking a multiple-control perspective, I investigate... View Details
Keywords: Sean Silverthorne
- 24 Mar 2015
- First Look
First Look: March 24
Search Engine Results By: Edelman, Benjamin, and Zhenyu Lai Abstract—The authors examine prominent placement of search engines' own services and effects on users' choices.... View Details
Keywords: Sean Silverthorne
- 04 Jun 2014
- What Do You Think?
Does Internet Technology Threaten Brand Loyalty?
choice, why would you have to be brand loyal?" Consumer loyalty, he continued, "will vary and fluctuate on a technological continuum of innovation/change (loyal one day and maybe not the... View Details
- 08 Sep 2010
- First Look
First Look: September 8, 2010
domestic and imported inputs. Value data for imports and exports of services are too aggregated and valuations are questionable, while price data... View Details
Keywords: Sean Silverthorne
- 18 Sep 2000
- Research & Ideas
Getting It Done: Improving Nonprofit Performance
sector tends to be mired in a process that often results in various degrees of chaos. Supported by a broad mix of foundations, corporations, and individuals, the philanthropic capital markets depend mostly on a hodgepodge of View Details
Keywords: by James E. Aisner
- 03 Mar 2009
- First Look
First Look: March 3, 2009
Lehman Brothers Harvard Business School Case 409-042 Explores how two senior Wall St. executives created a successful commercial opportunity for Lehman Brothers that focused on building relationships with minority- and women-owned... View Details
Keywords: Martha Lagace
- 24 Oct 2012
- Research & Ideas
Want People to Save More? Send a Text
more economically developed countries. But they do have something else: each other. "Peer groups are often used as a commitment device to achieve personal goals, but there has been little empirical evidence evaluating their... View Details
Keywords: by Kim Girard
- 27 Sep 2010
- Research & Ideas
Customer Experts Lose Influence When Teams are Pressured
firms' partners or leaders, team members, and clients, I was continually impressed with how open people were in revealing difficult issues they faced both personally and... View Details
Keywords: by Sarah Jane Gilbert
- 08 Oct 2012
- Research & Ideas
The Immigrants Who Built America’s Financial System
a book about immigrant entrepreneurs from the 1790s to the present day, and planned to begin with Alexander Hamilton. It turns out that he was more of a policymaker than an entrepreneur, but if I had to single out one View Details
- 15 Oct 2008
- First Look
First Look: October 15, 2008
Working PapersEconomic Factors Underlying the Unbundling of Advertising Agency Services Authors:Mohammad Arzaghi, Ernst R. Berndt, James C. Davis, and Alvin J. Silk Abstract This paper addresses a... View Details
Keywords: Martha Lagace
- 28 Aug 2006
- Research & Ideas
Online Match-Making with Virtual Dates
commercial dating sites. What they found was a high level of dissatisfaction. "People spent hours and hours and hours a week online to generate one cup of coffee with one person. That's not a very good... View Details
- 25 Oct 2016
- First Look
October 25, 2016
2016 University of Chicago Press Innovation Equity: Assessing and Managing the Monetary Value of New Products and Services By: Ofek, Elie, Eitan Muller, View Details
Keywords: Sean Silverthorne
- 12 Oct 1999
- Research & Ideas
Confronting the Challenges that Face Bricks-and-Mortar Stores
operations are not well integrated across media. As a consequence, a frequent shopper may be given first-class treatment in the physical store but receive marginal service on the telephone or via the Internet. Retailers need to tap into... View Details