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  • 01 Mar 2009
  • News

A New Approach to Health-Care Reform

the fixed-fee system, filling cavities is a cost, not a revenue opportunity. So the financial incentive supports preventive care. So a system where health providers offer comprehensive care for a fixed fee is the disruptive innovation... View Details
Keywords: Deborah Blagg; Health, Social Assistance
  • 06 Nov 2012
  • First Look

First Look: November 6

understood and managed. The key to success? Incentives. Fortunately, new research has shed light on the role incentives can play in promoting new ideas, but these findings have been absent from innovation literature-until now. By using... View Details
Keywords: Sean Silverthorne
  • 19 Apr 2016
  • First Look

April 19, 2016

involvement of nonbank institutions and, in particular, the rise of mutual fund participation in the leveraged loan market after the financial crisis. Based on the wider syndication, (narrower) skills, and diverse incentives of nonbank... View Details
Keywords: Sean Silverthorne
  • 02 Oct 2019
  • What Do You Think?

What Grade Would You Give Walmart CEO Doug McMillon?

discussion of other performance criteria, but the shareholder value standard remained dominant. Nevertheless, these companies managed to perform well against competitors. Now the Business Roundtable has announced a set of criteria that... View Details
Keywords: by James Heskett; Retail
  • 04 Nov 2002
  • What Do You Think?

What’s Best for the Corporate Brain?

orderly introduction of new talent into an organization, perhaps by periodically identifying and letting the lowest performers go, was applauded. One of the comments reflects this view: "What is really important is that companies... View Details
Keywords: by James Heskett
  • 08 Apr 2009
  • Research & Ideas

Clayton Christensen on Disrupting Health Care

get it. By contrast, in the minority of dental plans that provide comprehensive care for a yearly fixed fee, nearly all children are treated with the sealant. Now why might this be? Because in the fixed-fee system, filling cavities is a cost, not a revenue opportunity.... View Details
Keywords: by Deborah Blagg; Health
  • 21 Oct 2014
  • First Look

First Look: October 21

compensation and incentives, performance reviews, and measuring sales effectiveness. Part 4 examines broader organizational requirements for effective selling and strategy implementation: developing sales managers who can manage and... View Details
Keywords: Sean Silverthorne
  • 22 May 2012
  • First Look

First Look: May 22

Working PapersCorporate Social Responsibility and Access to Finance Authors:Beiting Cheng, Ioannis Ioannou, and George Serafeim Abstract In this paper, we investigate whether superior performance on corporate social responsibility (CSR)... View Details
Keywords: Sean Silverthorne
  • 11 Sep 2019
  • Research & Ideas

Germany May Have the Answer for Reducing Drug Prices

the Poronui Associate Professor of Business Administration. Pharmaceutical companies have long opposed efforts to regulate drug prices, arguing that prices reflect the companies’ massive research investments. But Germany’s approach shows how the right View Details
Keywords: by Danielle Kost; Health
  • 01 Apr 1996
  • News

Stasis and Turmoil: HBS Research for the Real World

"That is a big mistake." Predictability allows everyone to know what the rules are, establishing an atmosphere of trust so that people can work together productively in an organization, Stevenson argues. Companies can provide more stable environments by, among other... View Details
  • 20 Dec 2011
  • First Look

First Look: December 20

the redirection of existing inventive activity. Read the paper: http://www.hbs.edu/research/pdf/11-118.pdf Finding the Right Mix: How the Composition of Self-managing Multicultural Teams' Cultural Value Orientation Influences Performance... View Details
Keywords: Carmen Nobel
  • 20 Dec 2016
  • First Look

December 20, 2016

issue high-headline-rate and more complex products in low-rate environments. Finally, we find that high-headline-rate and more complex products are more profitable for banks, and that their ex post performance is lower. Publisher's link:... View Details
Keywords: Carmen Nobel
  • 14 Jun 2011
  • First Look

First Look: June 14

value on average quality and less value on total quantity. With competing platforms, the effect of user preferences for quantity is reversed. Furthermore, exclusion incentives depend in a non-trivial way on the proportion of high-quality... View Details
Keywords: Sean Silverthorne
  • 23 Mar 2010
  • First Look

First Look: March 23

globalization from the 19th century until the present day. The performance of specific multinationals depended on the extent to which their internal capabilities enabled them to respond to these external opportunities and threats.... View Details
Keywords: Martha Lagace
  • 24 Oct 2017
  • First Look

First Look at New Research and Ideas, October 24, 2017

Management Journal Discordant vs. Harmonious Selves: The Effects of Identity Conflict and Enhancement on Sales Performance in Employee-Customer Interactions By: Ramarajan, Lakshmi, Nancy Rothbard, and Steffanie Wilk Abstract—Across... View Details
Keywords: Sean Silverthorne
  • 21 Aug 2018
  • First Look

New Research and Ideas, August 21, 2018

Tracking Performance Indicators By: Beveridge, Christiana, Sofia Warner, Greg Leya, and Thomas W. Feeley Abstract—Given that accountable care organizations (ACOs) have not achieved the degree of cost reductions and quality improvements... View Details
Keywords: Dina Gerdeman
  • 08 Apr 2014
  • First Look

First Look: April 8

August 2013 MIT Sloan Management Review The High Price of Customer Satisfaction By: Keiningham, Timothy, Sunil Gupta, Lerzan Aksoy, and Alexander Buoye Abstract—Managers often assume that improving customer satisfaction and financial View Details
Keywords: Sean Silverthorne
  • 12 Aug 2014
  • First Look

First Look: August 12

the problems in participants' incentives and in legal rules. Publisher's link: http://www.benedelman.org/publications/pitfalls-and-fraud-in-online-advertising-research-jar-jun2014.pdf August 2014 Economic Journal Highway to Success: The... View Details
Keywords: Sean Silverthorne
  • 05 Apr 2004
  • What Do You Think?

Should We Brace Ourselves for Another Era of M&A Value Destruction?

terms of value created for customers, employees, and shareholders? If the latter, is it the natural result of a system of incentives geared to short-term financial rather than longer-term business benefits? And what does it say about the... View Details
Keywords: by James Heskett
  • 28 Apr 2015
  • First Look

First Look: April 28

Management: Can a Balanced Scorecard Change a Culture? By: Gibbons, Robert, and Robert S. Kaplan Abstract—Agency theorists, historically, have analyzed what kinds of performance measures should be used in formal View Details
Keywords: Sean Silverthorne