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- All HBS Web
(1,190)
- News (121)
- Research (833)
- Events (4)
- Multimedia (1)
- Faculty Publications (571)
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- 09 Jul 2024
- Research & Ideas
Are Management Consulting Firms Failing to Manage Themselves?
short term. To address the root of their problems, they should follow the counsel they would give their clients: Take a step back to reassess. Consulting firms should hone back in on the fundamentals, reset around the core principles of top-management consulting, and... View Details
- 21 Jun 2010
- Research & Ideas
Strategy and Execution for Emerging Markets
not, how should we modify ideas about management in general? While the work that Tarun and I have done focuses on strategy, the same set of challenges exists in other parts of management thinking, too, such as organizational behavior,... View Details
Keywords: by Martha Lagace
- 10 Mar 2002
- Research & Ideas
Breakthrough Negotiation: Don’t Leave It On the Table
In a new book, Breakthrough International Negotiation: How Great Negotiators Transformed the World's Toughest Post-Cold War Conflicts, Harvard Business School professor Michael Watkins dissects the art of give-and-take. This excerpt... View Details
Keywords: by Michael Watkins
- May 2017
- Case
Vicki Fuller: Chief Investment Officer of New York State's $150+ Billion Employee Pension Fund
By: Steven Rogers and Valerie Mosley
Vicki Fuller traveled from a four-room tenement bordering Chicago’s infamous Cabrini-Green housing projects to speaking at conferences around the world and typically holding court wherever she went. As a teenager, she helped raise her siblings. As a Wall Street... View Details
Keywords: Change Management; Transformation; Public Sector; Investment Return; Investment Portfolio; Governance; Government Administration; Employee Relationship Management; Compensation and Benefits; Selection and Staffing; Leading Change; Mission and Purpose; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Experience and Expertise; Asset Management; Financial Strategy; Financial Management; Investment Funds; Recruitment; Organizational Culture; Performance Improvement; Attitudes; Trust; Financial Services Industry; Public Administration Industry; United States; New York (state, US); New York (city, NY)
Rogers, Steven, and Valerie Mosley. "Vicki Fuller: Chief Investment Officer of New York State's $150+ Billion Employee Pension Fund." Harvard Business School Case 317-044, May 2017.
- 18 Dec 2012
- First Look
First Look: December 18
greater customer satisfaction and employee retention after six months as compared to (a) socialization that focused on organizational identity (emphasizing the pride to be gained from organizational... View Details
Keywords: Carmen Nobel
- 18 Dec 2018
- First Look
New Research and Ideas, December 18, 2018
experienced in the field that provoked many important questions. Could Philips improve its offerings by conceptualizing patient journeys through a health continuum? Could it forge new relationships with customers to create more value over time? What View Details
Keywords: Dina Gerdeman
- 27 Jan 2009
- First Look
First Look: January 27, 2009
Publisher's Abstract Most organizational change initiatives fail spectacularly (at worst) or deliver lukewarm results (at best). In his international bestseller Leading Change, John Kotter revealed why change is so hard and provided an... View Details
Keywords: Martha Lagace
- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
Development, Organizational Behavior, and General Management. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/418020-PDF-ENG Harvard Business School Case 718-414 Enel: The Future of Energy Enel has View Details
Keywords: by Sean Silverthorne
- 15 May 2012
- First Look
First Look: May 15
Robert L. Simons and Natalie KindredHarvard Business School Case 112-060 This case illustrates a CEO-led organizational transformation driven by stretch goals, performance measurement, and accountability.... View Details
Keywords: Carmen Nobel
- December 2021
- Case
Grapery
By: Forest Reinhardt and Natalie Kindred
Keywords: Agribusiness; Change; Transformation; Transition; Environmental Management; Climate Change; Environmental Sustainability; Strategy; Goods and Commodities; Leading Change; Business or Company Management; Marketing Strategy; Organizational Change and Adaptation; Adaptation; Business Strategy; Commercialization; Agriculture and Agribusiness Industry; United States; Latin America; North America; Asia
- 10 May 2016
- First Look
May 10, 2016
prowess. This narrative stresses that Britannica’s management faced organizational diseconomies of scope between supporting lines of business in the old and new markets, which generated internal conflicts. These conflicts hindered the... View Details
Keywords: Carmen Nobel
- 12 Dec 2017
- First Look
New Research and Ideas, December 12, 2017
Organizational Behavior The Energizing Nature of Work Engagement: Toward a New Need-Based Theory of Work Motivation By: Green, Paul, Eli Finkel, Grainne Fitzsimons, and Francesca Gino Abstract—We present theory suggesting that experiences... View Details
Keywords: Sean Silverthorne
- 23 Feb 2004
- Research & Ideas
It’s Back to Business-Basics for Nonprofits
To transform lofty aspirations into quantifiable impact, nonprofits need to become more familiar with traditional business tools such as business plans, precise mission statements, and goal setting to improve their performance. That was... View Details
Keywords: by Manda Salls
- 13 Aug 2024
- Op-Ed
Can AI Save Physicians from Burnout?
perform. That is, AI could inadvertently serve to exacerbate the patient-volume problem, rather than relieve physician workloads and improve the patient experience. Health care is at a turning point: We need policies and organizational... View Details
- 08 Apr 2014
- First Look
First Look: April 8
organizational capital in explaining performance. August 2013 foreignpolicy.com Like a Boss: How Corporate Negotiators Would Handle Nuclear Talks with Iran By: Sebenius, James K. Abstract—While the Obama team deserves high marks for... View Details
Keywords: Sean Silverthorne
- 28 Aug 2007
- First Look
First Look: August 28, 2007
by contrast, developed an explicit strategy for collaboration and made organizational changes to aid performance in these efforts. Ultimately, these actions allowed them to identify and exploit new business opportunities. In sum,... View Details
Keywords: Martha Lagace
- 08 Oct 2007
- Research & Ideas
Management Education’s Unanswered Questions
must grapple with it. Khurana lays out his institutional analysis and its repercussions in his new book, From Higher Aims to Hired Hands: The Social Transformation of American Business Schools and the Unfulfilled Promise of Management as... View Details
- 14 Nov 2007
- First Look
First Look: November 14, 2007
sufficiently broad to fulfill its mission or, on the contrary, whether it needed to be narrowed in order to eliminate organizational challenges and external perceptions of conflicts of interest. Purchase this case:... View Details
Keywords: Martha Lagace
- November 2022
- Supplement
Arcos Dorados’ Quest for the Digitalization of Last-Mile Delivery in Colombia (B)
By: Jorge Tamayo, Jenyfeer Martinez Buitrago and Mariana Cal
In 2020, Francisco Staton, president of Arcos Dorados’ Caribbean Division, and Héctor Orozco, Managing Director of Arcos Dorados Colombia, were looking into Arcos Dorados’ options to consolidate its food delivery service in Colombia. This time the matter at hand hinged... View Details
Keywords: Transformation; Decision Making; Decision Choices and Conditions; Global Strategy; Technological Innovation; Growth and Development Strategy; Agreements and Arrangements; Negotiation Tactics; Logistics; Service Delivery; Organizational Culture; Performance Improvement; Partners and Partnerships; Strategy; Food and Beverage Industry; Latin America; South America; Colombia
Tamayo, Jorge, Jenyfeer Martinez Buitrago, and Mariana Cal. "Arcos Dorados’ Quest for the Digitalization of Last-Mile Delivery in Colombia (B)." Harvard Business School Supplement 723-396, November 2022.
- 21 May 2013
- First Look
First Look: May 21
https://www.hbs.edu/faculty/Pages/item.aspx?num=44797 The Rich Get Richer: Enabling Conditions for Knowledge Use in Organizational Work Teams By: Valentine, Melissa, Bradley R. Staats, and Amy C. Edmondson Abstract—Individuals benefit from accessing... View Details
Keywords: Sean Silverthorne