Publications

2014
Chapter

Schumpeter's Plea: Historical Reasoning in Entrepreneurial Theory and Research

By: G. Jones and R. Daniel Wadhwani

This chapter draws on theories of entrepreneurship and history to explore the ways in which historical processes play an integral role in entrepreneurship. It builds off the plea by Joseph Schumpeter for an active exchange between historical approaches and theories of... View Details

Keywords: Entrepreneurs; Business History; Entrepreneurship; History; Organizations

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12 Apr 2004
Research & Ideas

Operations and the Competitive Edge

appointment to the Harvard Faculty in 1966, Hayes worked for IBM and McKinsey & Company. He is currently the School's Philip Caldwell Professor of Business Administration, Emeritus. Martha Lagace: You write in the book that many managers relegate operations View Details

Keywords: by Martha Lagace

14 Dec 2021
Op-Ed

To Change Your Company's Culture, Don't Start by Trying to Change the Culture

it should be done. "Changing how the business is organized and managed results in dramatic and often rapid changes in culture." Our Strategic Fitness Process (SFP) results in a “conversation” that’s honest... View Details

Keywords: by Michael Beer

February 2008 (Revised April 2008)
Case

The Offshoring of America

By: Richard H.K. Vietor, Jan W. Rivkin and Juliana Seminerio

The movement from jobs in the United States to developing countries, in a process known as offshoring, has become quite a controversial topic. Managers not only need to decide which activities, if any, to move offshore, but where to move them. This case describes the... View Details

Keywords: Developing Countries and Economies; Job Cuts and Outsourcing; Operations; Business Processes; United States

July 2012 (Revised August 2012)
Case

Global Knowledge Management at Danone (A) (Abridged)

By: Amy C. Edmondson and David Lane

This case explores French consumer goods company Danone's novel approach to knowledge management. In 2007, Human Resource Chief (Executive Vice President) Franck Mougin assesses the company's knowledge-sharing tools and considers his options going forward. Through... View Details

Keywords: Decision Choices and Conditions; Employee Relationship Management; Knowledge Management; Knowledge Sharing; Social and Collaborative Networks; Expansion; Consumer Products Industry; France

19 Feb 2019
News

Payless liquidation sale prices: What you need to know about store closing sales

05 Jan 2010
First Look

First Look: January 5

Involvement in Process Improvement Author:Anita L. Tucker Abstract Managers play a critical role in process improvement. However, research has found that many improvement efforts fail due to insufficient... View Details

Keywords: Martha Lagace

December 2007 (Revised October 2008)
Case

The American National Red Cross (A)

By: Jay W. Lorsch, Eliot Sherman and David Chen

Describes the governance issues facing the Board of Governors of the American Red Cross. After a series of issues--FDA consent decree on its blood operations; the response to 9/11 and Hurricane Katrina--the Red Cross board was under pressure to fix its governance from... View Details

Keywords: Corporate Governance; Governing and Advisory Boards; Management Practices and Processes; Service Operations; Business Processes; Non-Governmental Organizations; Service Industry

June 2000
Background Note

Note on CEO Evaluation

By: Jay W. Lorsch and Katharina Pick

Discusses the trend toward formal evaluations, by boards of directors, of CEO performance. The benefits and challenges of CEO evaluation are discussed and a particular process of CEO evaluation at Dayton Hudson Corp. is described. Teaching Purpose: To introduce issues... View Details

Keywords: Governing and Advisory Boards; Business Processes; Performance; Problems and Challenges; Valuation

From HBSP: " Companies have always found it hard to balance pressing operational concerns with long-term strategic priorities. The tension is critical: World-class processes won't lead to success without the right strategic direction, and... View Details

06 Sep 2011
Research & Ideas

The Power of Leadership Groups for Staying on Track

Harvard Business School for 1,500 participants, and reviewed interviews of 50 group members, I have learned just how powerful these groups can be. They can make a meaningful contribution to developing a new generation of values-centered, authentic leaders who are... View Details

Keywords: by Bill George

14 Jun 2023
Research & Ideas

Four Steps to Building the Psychological Safety That High-Performing Teams Need

The idea went mainstream in 2012, when Google’s Project Aristotle identified psychological safety as a key component in successful teams. Edmondson says the theory took on more urgency as organizations faced uncertainty and complexity... View Details

Keywords: by Kara Baskin

05 Feb 2015
Research & Ideas

How New BofA Executives Learn its ’Deep Smarts’

Editor's note: How does an organization hold on to its wealth of accumulated knowledge when the knowledge-holders depart? It's a very real dilemma made even more critical as Baby Boomers begin their mass exit into retirement. The new book... View Details

Keywords: Re: Dorothy A. Leonard; Banking

September–October 2024
Article

Why Multibusiness Strategies Fail and How to Make Them Succeed

By: Bharat Anand and David J. Collis

Enterprises that own multiple businesses often have a flawed approach to strategy: They focus too much on the makeup of their portfolios and too little on enhancing the businesses in them.
Strategies for adding value to a corporation’s businesses fall on a... View Details

Keywords: Value Creation; Corporate Strategy; Organizational Structure; Management Systems

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February 1985
Case

General Electric--Thermocouple Manufacturing (B)

By: David A. Garvin

Describes what has happened since the introduction of just-in-time production techniques were developed to reduce inventory. Reviews the progress to date in such areas as process rationalization; set-up reduction; quality improvement and leveling the scheduling; and... View Details

Keywords: Supply Chain; Logistics; Production; Business Processes; Technological Innovation; Quality; Performance Improvement; Management Analysis, Tools, and Techniques; Manufacturing Industry

Program

The Women's Leadership Forum

successfully, you will emerge reenergized about your career and empowered with a realistic agenda for change in your company—and in your own approach to leadership. Details Help your organization achieve key business goals Improve your... View Details

December 2012
Article

The Microwork Solution: A New Approach to Outsourcing Can Support Economic Development—and Add to Your Bottom Line

By: Francesca Gino and Bradely R. Staats

What's the best way to lift people out of poverty? The social entrepreneurs in the new "impact sourcing" industry believe the answer is providing work, not aid. Their organizations hire people at the bottom of the pyramid to perform digital tasks such as transcribing... View Details

Keywords: Outsourcing; Job Cuts and Outsourcing; Nonprofit Organizations; Partners and Partnerships; Development Economics; Social Entrepreneurship; Welfare; Cooperation; San Francisco