Open Source Communities - Publications - Faculty & Research

Web

Faculty & Researchers - Managing the Future of Work

School case, 2022. The Translucent Hand of Managed Ecosystems: Engaging Communities for Value Creation and Capture , Academy of Management Annals, 2022. With Elizabeth J. Altman and Michael Tushman. Strengthening digital infrastructure: A... View Details

01 Dec 2023
News

Thinking Ahead

As we wind down 2023, there’s talk everywhere of generative AI and how it will fundamentally alter the world as we know it; but how does that translate for your corner of the business world? Is TikTok something you need to take seriously? (Is it time to dance?) We... View Details

Keywords: Julia Hanna; Illustrations by Chris Gash; News, Library, Internet, and Other Services; Information

Profile

Rafaella Mazza

what I choose to do and not do to, prioritizing taking care of myself and pursuing my goals. Being part of the HBS community is like Having access to people and resources that I never imagined. I love when casual non-planned chit-chats... View Details

08 Mar 2021
In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details

Keywords: by Dina Gerdeman

21 Dec 2023
Blog Post

Top 10 MBA Voices Blogs of 2023

obstacle threatening to set me back. Growing up in one of the tougher, under-resourced communities of Houston, Texas, I encountered innumerable challenges early on in my life. I felt prepared to navigate this reality. I wasn’t always this... View Details

Research Summary

Informing Brand Marketing Practice

Susan M. Fournier is involved with several projects relating more generally to brand managment issues. These include boardroom-level projects (with Professors Thomas Madden and Franke Fehle of the University of South Carolina, and sponsored by Interbrand) on the... View Details

20 Sep 2017
Research & Ideas

The Three Types of Leaders Who Create Radical Change

demonstrate that the status quo is not acceptable and to mobilize others, agitators thus need to communicate in a manner that ensures grievances are shared and collective and not seen as irrelevant.” "If you do not innovate and have... View Details

Keywords: by Carmen Nobel

Web

Europe - Global

Europe Paris HBS opened the Europe Research Center (ERC) in Paris in 2003, to help HBS develop and strengthen relationships with European business and academic leaders. The ERC enables HBS faculty to study more effectively one of the... View Details

25 Aug 2014
HBS Case

Starbucks Reinvented

of what he wanted to accomplish. The case, Koehn's fourth to focus on Starbucks, opens in February 2007. Schultz, no longer Starbucks' CEO but still its chairman, is worried the company is losing its ability to be true to its values while... View Details

Keywords: by Julia Hanna; Food & Beverage

Web

Economic Development in Rural Areas - Institute For Strategy And Competitiveness

governments and local leaders to address the problem. It’s time to rethink our approaches to rural economic development, drawing on broader learning about the sources of competitiveness in the global economy. More about Michael Porter’s... View Details

13 Jun 2022
Research & Ideas

Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen

conversation. Make eye contact, nod, and smile while talking. Assume an open posture. Keep your hands apart, not crossed or folded. Directly face the person with whom you are talking. Mirror the posture of the person with whom you are... View Details

Keywords: by Pamela Reynolds

Web

HBS - The year in Review

of Harvard Business School and a window into research and research support at the School, the case method, and the classroom experience. Teaching faculty join study groups and practice preparing and opening a case, and then receive... View Details

24 Oct 2023
Research & Ideas

When Tech Platforms Identify Black-Owned Businesses, White Customers Buy

businesses,” the study says. White people are supporting Black businesses To determine the source of the demand for Black-owned restaurants on Yelp, the team studied data from sources including: The US... View Details

Keywords: by Jay Fitzgerald; Food & Beverage

29 Sep 2015
First Look

September 29, 2015

dysfunction had been tracked. Key factors for integrating outcomes measurement into the clinical workflow include ongoing communication between cross-functional teams composed of clinicians and technical professionals, an iterative design... View Details

Keywords: Sean Silverthorne

01 Sep 2023
News

That Was Then, This Is Now

It started with a question. But before that, it started in the classroom. Tony Deifell (MBA 2002) loved the discussions in his LEAD course, taught by Professor (and now former Dean) Nitin Nohria; wanting to make them more tangible, Deifell adapted the idea of... View Details

Keywords: Photographed by Tony Deifell (MBA 2002); edited by Julia Hanna. Above: Heidi Brooks, photographed in 2003 and 2023.; life experience; family; leadership

November – December 2008
Article

Chief Risk Officers at Crunch Time: Compliance Champions or Business Partners?

By: Anette Mikes

Risk management departments in financial institutions have been undergoing major transformations. New regulatory requirements have raised the bar on compliance, and expanded the remit of risk management significantly. The compliance imperative requires banks to... View Details

Keywords: Banks and Banking; Corporate Governance; Governance Compliance; Governing Rules, Regulations, and Reforms; Managerial Roles; Risk Management; Partners and Partnerships

Citation

Find at Harvard

Web

Organize Care Around Medical Conditions - Institute For Strategy And Competitiveness

IPU leadership team. Patient and clinician scheduling is critical to success. The processes of care need to be well defined and mapped accurately. Whenever possible standard care processes need to be followed. It is especially important to have standardized handoffs... View Details

07 Mar 2023
HBS Case

ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

year, the news coverage of both its potential and its ominous risks has highlighted the concerns that Gebru sounded years earlier. “If we don’t have the right strategies in place to design and sanitize our sources of data, we will... View Details

Keywords: by Scott Van Voorhis; Technology

27 Jun 2005
Research & Ideas

Asian and American Leadership Styles: How Are They Unique?

and doing so efficiently so that a financial profit or surplus is created. Administration is about rules and procedures and whether or not they are being followed. These distinctions are very important to clear communications among us... View Details

Keywords: by D. Quinn Mills

Web

Business & Environment - Faculty & Research

them. Business leaders will find the book a source of both powerful examples and immediately actionable ideas, while scholars will be deeply intrigued by the insights that emerge from the cross cutting exploration of one of the toughest... View Details

Publications