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  • 11 Apr 2000
  • Research & Ideas

Financial Services 24/7

customers to take their business elsewhere. With new Internet-only banks and brokerages popping up regularly, established firms must find innovative ways to hold onto their customers. "Traditionally, View Details
Keywords: by Susan Young
  • 06 Sep 2016
  • First Look

September 6, 2016

Final-Offer Arbitration Challenge Gives Negotiators a Valuable New Tool By: Bazerman, Max H., and Daniel Kahneman Abstract—In legal disputes, contested insurance claims, and similarly adversarial... View Details
Keywords: Carmen Nobel
  • 10 May 2011
  • First Look

First Look: May 10

http://www.hbs.edu/research/facpubs/workingpapers/papers1011.html#wp11-111 Embracing Paradox Authors:Michael L. Tushman, Wendy K. Smith, and Andy Binns Abstract Trying to resolve the paradox between View Details
Keywords: Sean Silverthorne
  • 05 Aug 2015
  • What Do You Think?

What Happened to the ‘Innovation, Disruption, Technology’ Dividend?

produced innovations in information and other technologies.  Some questioned the data.  Others counseled patience. David Caulfield sees productivity improvement, but not necessarily among workers.  In... View Details
Keywords: by James Heskett; Computer; Technology
  • 12 Jun 2006
  • Research & Ideas

The Promise of Channel Stewardship

Most company distribution systems are designed ad-hoc when needed, and serve neither value chain partners nor end users well—just look at the frustrating new-car buying process set up by American auto... View Details
Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products
  • 25 Jan 2011
  • First Look

First Look: Jan. 25

high-beta stocks. An Empirical Analysis of Innovation Contests: Strategic Incentives, Problem Uncertainty and Independent Experimentation along Parallel Paths Authors:Kevin J. Boudreau, Nicola Lacetera,... View Details
Keywords: Sean Silverthorne
  • 03 Aug 2010
  • First Look

First Look: August 3

do, provides actionable access to the source of performance. This actionable access to the source of performance opens up a new realm of opportunity for study and research and... View Details
Keywords: Martha Lagace
  • 26 Apr 2011
  • Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

always, more than half the challenge is creating and implementing the new management processes that make smart technologies work. In short, the so-called "soft stuff" presents challenges that will occupy management researchers View Details
Keywords: by Staff; Energy; Utilities
  • 22 Mar 2016
  • First Look

March 22, 2016

Information Systems Research Open Content, Linus' Law, and Neutral Point of View By: Greenstein, Shane, and Feng Zhu Abstract—The diffusion of the Internet View Details
Keywords: Sean Silverthorne
  • 24 Nov 2008
  • Research & Ideas

Harvard Business School Discusses Future of the MBA

you need to think critically about what you are doing every 100 years or so, whether you need to or not," Dean Jay Light wryly observed in opening remarks to an unprecedented campus gathering last March of business school deans,... View Details
Keywords: by Roger Thompson & HBS Bulletin; Education
  • 01 Oct 2001
  • Research & Ideas

Five Questions for Stuart Gilson

stagnating sales, accounting losses, or a falling stock price. In extreme cases such poor performance may cause the company to default on its debt, resulting in bankruptcy. Restructuring the debt can be difficult and costly, although in... View Details
Keywords: by Sean Silverthorne
  • 18 Jul 2024
  • Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

Starting a new job often brings excitement and high hopes of mingling with colleagues, sharing innovative ideas, and making a positive impact on an organization. Soon, however,... View Details
Keywords: by Michael Blanding; Health
  • 25 Mar 2021
  • Research & Ideas

Steer Clear of the Blind Spots That Derail Experiments

overly narrow goals. Consider the experience of Airbnb, which ran experiments to evaluate booking strategies but ignored the potential for discrimination. After research by Luca and colleagues found evidence... View Details
Keywords: by Danielle Kost
  • 15 Apr 2008
  • First Look

First Look: April 15, 2008

specializing in building and managing prisons. Students must assess the firm's strategy and risks, evaluate key financial reports, derive forecasts of future performance, View Details
Keywords: Martha Lagace
  • 13 Mar 2018
  • First Look

March 13, 2018

organizations’ impact on society are effective at improving disclosure quantity and quality as well as corporate value. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54148 The Real Exchange Rate, View Details
Keywords: Sean Silverthorne
  • 16 Feb 2021
  • Research & Ideas

To Fight Climate Change, Should Green Investors Reconsider Big Oil?

argues that “the majority of this recent green patenting is not driven by highly rated ESG firms but instead by firms that are explicitly excluded from the ESG funds investment universe.” 'Blockbuster' innovation Cohen View Details
Keywords: by Kristen Senz; Energy
  • 05 Aug 2002
  • What Do You Think?

Is Platform Leadership Old Hat or the Wave of the Future?

Summing Up Platform leadership, the process by which base technologies are developed and on which innovations created by many entrepreneurs can be based, may be characteristic of the knowledge economy. But... View Details
Keywords: by James Heskett
  • 08 Sep 2010
  • First Look

First Look: September 8, 2010

adult decision maker. Finally, we list a set of open questions that could be profitably addressed by future research. Social Preferences and Strategic Uncertainty: An Experiment on Markets View Details
Keywords: Sean Silverthorne
  • 11 Dec 2006
  • Research & Ideas

Fixing Price Tag Confusion

instead of being all-inclusive, was partitioned as "Hardware $1,500 + Software $500" consumers would investigate their feelings about both hardware performance and software desirability, and they might get... View Details
Keywords: by Sean Silverthorne; Retail
  • 12 Oct 2011
  • First Look

First Look: October 12

enterprising companies, the current threats to market capitalism present vital opportunities. Drawing on discussions with business leaders around the world, the authors argue that companies must stop seeing themselves as bystanders and... View Details
Keywords: Sean Silverthorne
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