Measuring Effectiveness - Publications - Faculty & Research

19 Aug 2008
First Look

First Look: August 19, 2008

blurring by retailers have generally increased both inventory levels and gross profit dollars across retail segments. Download paper: http://www.hbs.edu/research/pdf/08-078.pdf New Framework for Measuring and Managing Macrofinancial Risk... View Details

Keywords: Sean Silverthorne

26 Nov 2007
Research & Ideas

Best Practices of Global Innovators

work that the decisions a firm makes about how to partition tasks and allocate them to partners are among the most critical, yet poorly understood, aspects of these projects. These choices dictate how effectively a project is run, and can... View Details

Keywords: by Sean Silverthorne

18 Mar 2008
First Look

First Look: March 18, 2008

leadership is useful in identifying potentially effective spreaders of WOM among very loyal customers, it is less useful for the sample of less loyal customers. We suggest a measure of one's social network... View Details

Keywords: Martha Lagace

19 Sep 2006
First Look

First Look: September 19, 2006

channels will fuel a shift in consumption away from hits to a much larger number of lower-selling niche products. While the long-tail view predicts an increase in the heterogeneity of consumption patterns, the well-known superstar effect... View Details

Keywords: Sean Silverthorne

16 Jul 2020
Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

percent year over year, and the National Restaurant Association projected an industry revenue shortfall of $240 billion for the year. Second-order effects of restaurant closures ripple through the American economy, bringing economic pain... View Details

Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage

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Curriculum - Business & Environment

that modern society was having on the environment, Ashley Telkes had always tried to be cognizant of her own impact on the environment and to take reasonable steps to mitigate her own effects. Having already implemented a number of passive View Details

13 Aug 2012
Research & Ideas

When Good Incentives Lead to Bad Decisions

purposes of the experiment, participants had no information other than the data in the original applications. In this way, the researchers could determine whether they made good decisions without the benefit of hindsight. In addition to the quality of the decision, the... View Details

Keywords: by Carmen Nobel; Banking

22 Apr 2014
First Look

First Look: April 22

paper demonstrates a negative effect of rents, measured by the mark-up ratio, on productivity growth. The negative effect is strongest in poor countries, suggesting that high... View Details

Keywords: Sean Silverthorne

October 2005
Case

Wipro Technologies: The Factory Model

Based in Bangalore, Wipro Technologies is a rapidly growing software services company. Wipro is experimenting with a new software service delivery model that draws on the principles of the Toyota production system and "lean" manufacturing. Addresses the advantages and... View Details

Keywords: Job Cuts and Outsourcing; Service Operations; Applications and Software; Standards; Information Technology Industry; Bangalore

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08 Dec 2015
First Look

December 8, 2015

2015 Northampton, MA: Edward Elgar Publishing The Impact of Globalization on Argentina and Chile: Business Enterprises and Entrepreneurship By: Jones, G. Abstract—This book compares the effects of globalization on two Latin American... View Details

Keywords: Sean Silverthorne

10 Feb 2021
Research & Ideas

Has #MeToo Changed How Hollywood Hires?

by September 2018, #MeToo had been tweeted more than 19 million times. The #MeToo movement, which led to the firing of hundreds of other powerful men accused of sexual harassment in several job sectors, was seen as a call to action for the film industry. View Details

Keywords: by Rachel Layne; Media & Broadcasting

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Online Business Strategy Course | HBS Online

meaningfully to strategic conversations and your team’s success Create value for customers, employees, and suppliers, often in surprising ways, that rival companies will find hard to match Build sustainable success with the help of complements and network View Details

21 Jul 2021
Research & Ideas

What Does an ESG Score Really Say About a Company?

Receiving more information can clarify the complex, but not when it comes to environmental, social, and governance (ESG) scores. A recent study shows that the more information a company discloses about its ESG practices, the more rating agencies disagree on how well... View Details

Keywords: by Kristen Senz

25 Jun 2013
First Look

First Look: June 25

evidence that this effect is driven by psychological reactance rather than by overcompensation for potential bias. We discuss both the theoretical and practical implications of our findings. Download working paper:... View Details

Keywords: Anna Secino

13 Feb 2012
Research & Ideas

The Case Against Racial Colorblindness

researchers conducted an experiment in which white participants engaged in a two-person guessing game designed—unbeknownst to them—to measure their tendencies toward attempted racial colorblindness. Each participant was given a stack of... View Details

Keywords: by Carmen Nobel

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Accounting & Management Awards & Honors - Faculty & Research

Outstanding Reviewer Award from the Management Accounting Section of the American Accounting Association. Susanna Gallani : Winner of the Best Paper Award at the 2022 Conference of the Accounting and Finance Association of Australia and New Zealand, Technology Section,... View Details

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Business for Social Impact | Social Enterprise | Harvard Business School

effectively advance the organization’s net-zero ... Campbell's Recipe for Advancing School Nutrition By: Hise O. Gibson, F. Christopher Eaglin and Ai-Ling Jamila Malone April 2025 | Faculty Research In 2021, The Campbell’s Company... View Details

03 Jun 2002
Research & Ideas

How to Succeed With Your New Boss

table below summarizes typical roles that new bosses play in each of the four major types of transition situations. Situation Typical Roles for the New Boss Startup Helping to get critically important resources quickly. Setting clear, View Details

Keywords: by Michael Watkins

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Faculty & Researchers - Managing the Future of Work

related to the workforce, including the skills gap, degree inflation, care economics, the role of artificial intelligence in employment outcomes, the effectiveness of social entrepreneurs in improving education to employment outcomes,... View Details

August 2021
Case

Orchadio's First Two Split Experiments

By: Iavor I. Bojinov, Marco Iansiti and David Lane

Orchadio, a direct-to-consumer grocery business, needs to conduct its first two A/B tests—one to evaluate the effectiveness and functioning of its newly redesigned website, and one to market-test four versions of a new banner for the website. To do so, it will rely on... View Details