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  • 01 Dec 2006
  • What Do You Think?

How Important Is Quality of Labor? And How Is It Achieved?

is to assume that quality of labor is genetic ." Flavius Chircu said, "I would simplify the analysis by substituting 'quality of labor' with 'quality of output,' be that output a product, service, or mix thereof." In Sneh... View Details
Keywords: by by Jim Heskett
  • 22 Apr 2002
  • Research & Ideas

Work, Family, Private Life: Why Not All Three?

different ways by the time they get into junior high school. For girls, it's especially important to emphasize the importance of team skills, mathematics, science—"which are often not viewed as feminine pursuits and somehow get off... View Details
Keywords: by Martha Lagace
  • 17 Jan 2024
  • HBS Case

Psychological Pricing Tactics to Fight the Inflation Blues

businesses today will need to lean hard on psychological pricing strategies to convince customers to overcome their reluctance to spend, according to recent research by Elie Ofek, the Malcolm P. McNair Professor of Marketing at Harvard... View Details
Keywords: by Jay Fitzgerald; Consumer Products; Retail
  • January–February 2022
  • Article

Algorithm-Augmented Work and Domain Experience: The Countervailing Forces of Ability and Aversion

By: Ryan Allen and Prithwiraj Choudhury
How does a knowledge worker’s level of domain experience affect their algorithm-augmented work performance? We propose and test theoretical predictions that domain experience has countervailing effects on algorithm-augmented performance: on one hand, domain experience... View Details
Keywords: Automation; Domain Experience; Algorithmic Aversion; Experts; Algorithms; Machine Learning; Future Of Work; Employees; Experience and Expertise; Decision Making; Performance
Related
  • 18 Apr 2017
  • First Look

First Look at New Ideas, April 18

March 27, 2017 Harvard Business Review How the Water Industry Learned to Embrace Data By: Cespedes, Frank V., and Amir Peleg Abstract—Most current talk about “big data” seems to assume the disintermediation or replacement of physical... View Details
Keywords: by Sean Silverthorne
  • 15 Aug 2023
  • HBS Case

(Virtual) Reality Check: How Long Before We Live in the 'Metaverse'?

The recent rollout of ChatGPT by OpenAI has set the world abuzz about the potential of artificial intelligence. But whatever happened to the last tech phenomenon, the “metaverse”? The once-heavily hyped future of immersive 3D technology... View Details
Keywords: by Jay Fitzgerald; Technology; Computer; Information Technology
  • 05 Dec 2016
  • Research & Ideas

How To Deceive Others With Truthful Statements (It's Called 'Paltering,' And It's Risky)

target’s beliefs by giving a false or distorted impression. But it’s not just businesspeople who palter. Donald Trump has done it. Hillary (and Bill) Clinton, too. Chances are you have paltered. “People seem to be using this strategy... View Details
Keywords: by Dina Gerdeman
  • 11 Aug 2022
  • Research & Ideas

When Parents Tell Kids to ‘Work Hard,’ Do They Send the Wrong Message?

other people?" “How do all of these lessons about working hard potentially carry over to our beliefs about other people?” asks Ashley Whillans, an assistant professor at Harvard Business School, who co-authored the study. “If you are View Details
Keywords: by Michael Blanding; Education
  • 09 May 2011
  • Research & Ideas

Moving From Bean Counter to Game Changer

complicated high-risk operations. In discussing the March earthquake/tsunami disaster in Japan (a "Black Swan" event, as risk managers call any surprise event that has a major impact and is rationalized by hindsight), Mikes sees a crucial... View Details
Keywords: by Kim Girard; Banking
  • 06 Sep 2005
  • What Do You Think?

What are the Lessons of New Orleans?

In this regard, can lessons learned in the private sector be brought to bear in minimizing the suffering and damage from inevitable future calamities? Many personal experiences come to mind in thinking about... View Details
Keywords: by James Heskett
  • 26 Aug 2019
  • Research & Ideas

Lipstick Tips: How Influencers Are Making Over Beauty Marketing

products—as less credible and less trustworthy, according to research by recent Harvard Business School MBA graduate Alessia Vettese. “People used to watch celebrities on the red carpet talking about what they were wearing, or they would... View Details
Keywords: by Dina Gerdeman; Consumer Products; Beauty & Cosmetics
  • 17 May 2017
  • Research & Ideas

Minorities Who 'Whiten' Job Resumes Get More Interviews

Minority job applicants are “whitening” their resumes by deleting references to their race with the hope of boosting their shot at jobs, and research shows the strategy is paying off. In fact, companies are more than twice as likely to... View Details
Keywords: by Dina Gerdeman
  • 21 Nov 2023
  • Research & Ideas

Employee Negativity Is Like Wildfire. Manage It Before It Spreads.

Regulating our own emotions in stressful situations is difficult enough, but business leaders face the added challenge of attempting to regulate the collective emotions of the groups they lead to guide them toward success. Now, research View Details
Keywords: by Kristen Senz
  • 10 Oct 2023
  • Research & Ideas

In Empowering Black Voters, Did a Landmark Law Stir White Angst?

Harvard Business School who co-authored the report. By 1980, 15 years after the law’s passage, Black voter registration had increased by 23 percent in southern counties covered View Details
Keywords: by Rachel Layne
  • 11 Jun 2007
  • Lessons from the Classroom

Teaching the Next Generation of Energy Executives

You may think that being an energy executive—especially a manager in a leading oil company—might be the easiest job around. Just flip the production switch, and watch gas prices head toward $4 a gallon. But students enrolled in Harvard... View Details
Keywords: by Julia Hanna; Energy; Utilities
  • 2020
  • Working Paper

Algorithm-Augmented Work and Domain Experience: The Countervailing Forces of Ability and Aversion

By: Ryan Allen and Prithwiraj Choudhury
Past research offers mixed perspectives on whether domain experience helps or hurts algorithm-augmented work performance. To reconcile these perspectives, we theorize that domain experience affects algorithm-augmented performance via two distinct countervailing... View Details
Keywords: Automation; Domain Experience; Algorithmic Aversion; Experts; Algorithms; Machine Learning; Decision-making; Future Of Work; Employees; Experience and Expertise; Decision Making; Performance
Related
  • 23 Apr 2012
  • Research & Ideas

How to Brand a Next-Generation Product

very deliberate effort to market the iPad as a sibling to the Mac. Macs keep their names with each successive upgrade, analysts noted, while iPhones sport sequential numbers and letters to indicate improvements. “Consumers don't necessarily read specs to View Details
Keywords: by Carmen Nobel
  • 03 Oct 2022
  • Research & Ideas

Why a Failed Startup Might Be Good for Your Career After All

failed early in their careers often accepted jobs at a lower salary than their previous roles. “That literature portrays failure as a stigma,” says Gompers. “It might make you think that if you start something and fail, people aren't... View Details
Keywords: by Sean Silverthorne
  • 27 Apr 2009
  • Research & Ideas

Building Businesses in Turbulent Times

Battered by contracting markets and frozen credit, many businesses today are fighting for survival. Indeed, the current global financial crisis provides a mandate for restructuring. But survival is not the end goal, says Harvard Business... View Details
Keywords: by Staff
  • 04 Jun 2020
  • Book

It’s Not About You: Why Leaders Need to Look Outward

empower the people they're leading Frei: First, you have to learn how to unleash the potential of one person. And that's what we describe in the chapter we call “Love,” because we think it’s the utmost... View Details
Keywords: by Kristen Senz