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Show Results For
-
All HBS Web
(10,098)
- People (64)
- News (3,231)
- Research (3,925)
- Events (24)
- Multimedia (60)
- Faculty Publications (1,353)
- 09 May 2011
- Research & Ideas
Moving From Bean Counter to Game Changer
complicated high-risk operations. In discussing the March earthquake/tsunami disaster in Japan (a "Black Swan" event, as risk managers call any surprise event that has a major impact and is rationalized by hindsight), Mikes sees a crucial...
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- 26 Sep 2023
- Book
Digital Strategy: A Handbook for Managing a Moving Target
applications, internet and mobile communications, and AI, especially when tied to machine learning and deep learning. “One of the major effects of big data on businesses is that their dependence on the internet will increase; so will the...
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- 24 Sep 2001
- Research & Ideas
Why the Internet Doesn’t Change Everything
particular how we think about governments, because cyberspace is a realm that seems inherently to ignore traditional authorities. Cyberspace, in fact, is a truly global phenomenon, something that spans borders irrepressibly and...
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by Debora L. Spar
- 23 Apr 2012
- Research & Ideas
How to Brand a Next-Generation Product
very deliberate effort to market the iPad as a sibling to the Mac. Macs keep their names with each successive upgrade, analysts noted, while iPhones sport sequential numbers and letters to indicate improvements. “Consumers don't necessarily read specs to View Details
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by Carmen Nobel
- 30 Mar 2003
- Research & Ideas
How Your Employees and Customers Drive a New Value Profit Chain
It may be time to think about who really creates value in your organization, starting with customers and employees. Harvard Business School professors W. Earl Sasser and James L. Heskett discuss their book, The Value Profit Chain....
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by Manda Mahoney
- 15 Aug 2011
- Research & Ideas
A New Model for Business: The Museum
along with companies like Apple, Facebook, and Progressive Insurance, is a leading example of firms that are thinking about customers in a new way—much like how a museum curator orchestrates the experience of patrons. Weaver, an assistant...
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by Carmen Nobel
- 22 May 2012
- Working Paper Summaries
Componential Theory of Creativity
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by Teresa M. Amabile
- 15 Feb 2007
- Research & Ideas
Helping Low-Income Families Save More
Podcast with: Peter TufanoInterviewer: James AisnerRunning Time: 18 min., 55 sec.
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- 21 Oct 2013
- Research & Ideas
Missing the Wave in Ship Transport
industry: dry bulk carriers, which primarily carry iron ore, coal, and grains; cargo ships, run by companies like Maersk that rent container space; and fuel tankers. In 2011, Dry bulk ships made up about 40 percent of the shipping...
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- 05 May 2003
- What Do You Think?
Is This a Golden Era for Marketing Productivity?
percent of new products fail within five years ... To the extent that a few, well-chosen customers might provide valuable insights into what would improve the quality of life, Professor Zaltman's ideas might be just what marketing has been looking for..." A more...
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by James Heskett
- 09 Nov 2023
- HBS Case
What Will It Take to Confront the Invisible Mental Health Crisis in Business?
addressed, examined, turned-over, then re-examined. This setting maximizes the chances of employees on their own seeing how disconnected the misconception truly is. “Understanding all of the aspects of your employees is going to make you a better organization.” Baskin:...
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- 06 May 2024
- Research & Ideas
The Critical Minutes After a Virtual Meeting That Can Build Up or Tear Down Teams
Virtual meetings have become the standard for global and hybrid team communication, but what happens when the call ends? Participants who are in the same room keep talking—and the tone of those conversations can dramatically impact team dynamics over time, says new...
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by Michael Blanding
- 22 Apr 2002
- Research & Ideas
Work, Family, Private Life: Why Not All Three?
different ways by the time they get into junior high school. For girls, it's especially important to emphasize the importance of team skills, mathematics, science—"which are often not viewed as feminine pursuits and somehow get off...
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by Martha Lagace
- 14 Feb 2023
- Research & Ideas
When a Vacation Isn’t Enough, a Sabbatical Can Recharge Your Life—and Your Career
time when some companies are pushing employees to think of themselves as little more than a cog in a wheel. “Americans see business as very much like Elon Musk sleeping under his desk, not Steve Jobs View Details
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by Michael Blanding
- 05 Aug 2022
- Research & Ideas
Why People Crave Feedback—and Why We’re Afraid to Give It
feedback. "We all like to think of ourselves as someone who would give someone constructive feedback, but the study suggests that ... most people don't." “We all like to think of ourselves as someone who...
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by Michael Blanding
- 10 Nov 2008
- What Do You Think?
How Much Can You Ask of Your Customers?
the biggest challenges for organizations are to have the necessary competencies and resources to act upon inputs." Sowmia Gopinathan echoed this comment: " (the) downside is only where expectations of the customers are made high View Details
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by Jim Heskett
- 30 Apr 2021
- Research & Ideas
Why Anger Makes a Wrongly Accused Person Look Guilty
researchers were inspired to investigate the link between anger and guilt five years ago after discussing true crime documentaries and the dynamics of the falsely accused being interviewed by police. “As behavioral scientists, we wondered...
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by Michael Blanding
- 02 Jan 2018
- Research & Ideas
The Most Popular Stories and Research Papers of 2017
better success getting job interviews, according to research by Katherine DeCelles and colleagues. Having No Life is the New Aspirational Lifestyle It used to be that we equated power and prestige with a leisurely, luxurious lifestyle....
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by Sean Silverthorne
- 14 Nov 2023
- Research & Ideas
The Network Effect: Why Companies Should Care About Employees’ LinkedIn Connections
become more central to the network by one decile group (for example, from the thirtieth percentile to the fortieth percentile) increase their research and development spending by 5 percent and their patent...
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by Ben Rand
- 12 May 2022
- Book
Why Digital Is a State of Mind, Not Just a Skill Set
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by Sean Silverthorne