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Show Results For
- All HBS Web
(1,359)
- People (1)
- News (423)
- Research (764)
- Events (1)
- Multimedia (1)
- Faculty Publications (309)
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- 22 Jun 2009
- Research & Ideas
“Too Big To Fail”: Reining In Large Financial Firms
believe to be systemically significant. Neither is a good or appropriate outcome for the economy or the taxpayer." Finding A Middle Path Neither has to happen, says Moss, who ardently believes that his approach finds a middle ground... View Details
- 20 Oct 2015
- First Look
October 20, 2015
Gujarati-speaking Indians are 108 times more likely to manage motels. We develop a model of social interactions where non-work relationships facilitate the acquisition of sector-specific skills. The resulting scale economies generate... View Details
Keywords: Sean Silverthorne
- 22 Jan 2013
- First Look
First Look: Jan. 22
PublicationsThe Burden of Guilt: Heavy Backpacks, Light Snacks, and Enhanced Morality Authors:Gino, F., M. Kouchaki, and A. Jami Publication:Journal of Experimental Psychology: General Abstract Drawing on the embodied simulation account of emotional View Details
Keywords: Sean Silverthorne
- 19 Apr 2011
- First Look
First Look: April 19
uncertainty, and the development of specialized expertise, while the benefits of greater breadth are linked to the economies of scope achieved by sharing common resources, such as advertising or production capacity, across activities.... View Details
Keywords: Sean Silverthorne
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
just a US phenomenon. The proportion of jobs devoted to services has shown gains in both more and less developed economies for decades. We found that the US does not have a monopoly on great service leaders or best practices in service... View Details
- 04 Apr 2017
- First Look
First Look at New Research, April 4
elections shows that voter registration requirements have significant effects on turnout, resulting in unequal participation. We assigned 20,500 apartments to one control or six treatment groups that received canvassing visits providing either View Details
Keywords: Sean Silverthorne
- 27 Jan 2009
- First Look
First Look: January 27, 2009
information and communication appears to be driven not as much by gender as by control: men whose wives control household savings are much more likely to exhibit this treatment effect, and women whose husbands control savings exhibit the... View Details
Keywords: Martha Lagace
- 20 Nov 2012
- First Look
First Look: November 20
advertising agency services and the slow pace of change over several decades. We model an agency's decision as a tradeoff between the fixed cost to the advertiser of establishing a relationship with an agency and pecuniary economies of... View Details
Keywords: Sean Silverthorne
- 12 Aug 2008
- First Look
First Look: August 12, 2008
that Enhance the Effectiveness of Workforce Diversity Initiatives in Knowledge Intensive Firms Authors: Modupe N. Akinola, David A. Thomas Abstract Workforce diversity continues to be a key focus for organizations, driven by globalization of the U.S. View Details
Keywords: Sean Silverthorne
- 03 Oct 2006
- First Look
First Look: October 3, 2006
allocating resources is distributed across all levels of the company. Those activities go on simultaneously. As a consequence, the way in which the structure divides up responsibility and the way the processes of the organization distribute View Details
Keywords: Sean Silverthorne
- 18 Dec 2012
- First Look
First Look: December 18
discounting is robust to various controls for unobserved proposal quality and alternative explanations. Additional tests suggest information effects rather than strategic effects account for the novelty penalty. Only a minority of the... View Details
Keywords: Carmen Nobel
- 17 Jan 2012
- First Look
First Look: January 17
http://hbr.org/2012/01/when-one-business-model-isnt-enough/ar/1 Do Powerful Politicians Cause Corporate Downsizing? Authors:Lauren Cohen, Joshua Coval, and Christopher J. Malloy Publication:Journal of Political Economy (forthcoming)... View Details
Keywords: Sean Silverthorne
- 30 Mar 2010
- First Look
First Look: March 30
are discussed. The Role of Experience in the Gambler's Fallacy Authors:Greg Barron and Stephen Leider Publication:Journal of Behavioral Decision Making 23, no. 1 (2009) Abstract Recent papers have demonstrated that the way people acquire View Details
Keywords: Sean Silverthorne
- 29 Apr 2008
- First Look
First Look: April 29, 2008
expanding into high-wage economies in Europe and North America; (2) the company was expanding its presence in China—a country where front-line employees were not used to exercising decision-making authority; and (3) newcomers in the... View Details
Keywords: Martha Lagace
- 20 Jan 2017
- Research & Ideas
Here’s How Businessman Trump Is Likely to Approach the Presidency
investors and he’s the “flag,” the name. Given that case, that would inform a world view that has a high sensitivity to perceptions in what we call in real estate “the real economy.” Are the rooms full, and in which locations? Hotel... View Details
Keywords: by Christina Pazzanese
- 02 Jul 2013
- First Look
First Look: July 2
capture important information seemingly ignored by the market. A long-short portfolio based on these legislators' views earns abnormal returns of over 90 basis points per month following the passage of legislation. Industries that we... View Details
Keywords: Anna Secino
- 02 Sep 2014
- First Look
First Look: September 2
https://www.hbs.edu/faculty/Pages/download.aspx?name=14-062.pdf September 2014 Managing Consumer Services: Factory or Theater Customer Experience and Service Design By: Karmarkar, Uday, and Uma R. Karmarkar Abstract—While services already dominate economic activity in... View Details
Keywords: Sean Silverthorne