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Show Results For
- All HBS Web
(753)
- People (2)
- News (132)
- Research (548)
- Events (1)
- Multimedia (1)
- Faculty Publications (352)
- 04 Feb 2021
- Research & Ideas
Inside CEOs' Pandemic Worries: Uncertainty, Employees, and Kids
and Australia; and industries include automotive, hospitality, real estate, manufacturing, and finance. Their biggest concerns fell into five categories: Cash flow and liquidity. “Payments [were] not coming in, but we had to make our... View Details
- 04 Jun 2013
- First Look
First Look: June 4
Clinic has long had a reputation for medical excellence. But in 2009 the CEO acknowledged that patients did not think much of their experience there, and he decided to act. Since then the Clinic has leaped to the top tier of patient-satisfaction surveys, and it now... View Details
Keywords: Sean Silverthorne
- 03 Feb 2009
- First Look
First Look: February 3, 2009
policy makers can apply these key lessons, many, if not most, of the sagas of waste and disappointment that we have highlighted could be avoided. Entrepreneurs could find a more hospitable climate, and we would all benefit. Barriers to... View Details
Keywords: Martha Lagace
- 04 Dec 2007
- First Look
First Look: December 4, 2007
(such as going to a museum), an online intervention that led to greater liking after offline meetings (Study 3). How to Capture Value from Innovation: Shaping Intellectual Property and Industry Architecture. 50th Anniversary Special Issue... View Details
Keywords: Martha Lagace
- 25 Feb 2020
- News
Alumni and Faculty Books for March 2020
who is invested in keeping it that way. The book presents a new vision of how health care could work if it were truly designed to meet consumer needs, creating a call to action on how to demand and help create such a system. A wake-up call to an View Details
- 28 Jan 2014
- First Look
First Look: January 28
After an overview of Boston Children's Hospital and its local health care market environment, the case presents process maps and financial data relating to patients making office visits to a plastic surgeon for three different diagnoses.... View Details
Keywords: Sean Silverthorne
- 15 Dec 2015
- First Look
December 15, 2015
which industry entrants will succeed. Unfortunately, the theory has also been widely misunderstood, and the “disruptive” label has been applied too carelessly anytime a market newcomer shakes up well-established incumbents. In this... View Details
Keywords: Carmen Nobel
- 01 Jun 2025
- News
Alumni and Faculty Books
political and social landscape. Don Gillis, a Flynn senior advisor, chronicles the inspiring journey of a city that dared to challenge the entrenched power brokers―including developers, landlords, and banking industry leaders―through... View Details
- 26 Jan 2016
- First Look
January 26, 2016
challenge. Who was the company competing against and how could it carve out a unique value proposition that would appeal to travelers and be differentiated from what was offered by other hospitality options? Was its current moniker... View Details
Keywords: Sean Silverthorne
- 23 Oct 2018
- First Look
New Research and Ideas, October 23, 2018
labor between innovative new entrants and industry incumbents, endowed with complementary assets, is common in many industries. Such settings are distinct because new entrants have the additional option to sell their innovation in a... View Details
Keywords: Dina Gerdeman
- 27 Aug 2013
- First Look
First Look: August 27
extra-industry professional networks will, through normative conformity, be more likely to adopt turnkey practices; second, that the normative pressure of professional networks will interact with the mimeticism of industry peers such that... View Details
Keywords: Sean Silverthorne
- 01 Jun 2016
- News
How Do We Win the Cyberwar?
conference. There are few in the industry who can claim a similar veteran status: Rothrock had recently taken over as CEO of the cybersecurity firm RedSeal after 25 years at Venrock. For 24 of those years, he was focused on tech,... View Details
Keywords: Dan Morrell; illustrations by Victo Ngai
- 23 Nov 2009
- Research & Ideas
Management’s Role in Reforming Health Care
are used to good service from other industries and expect higher performance than they see on the delivery sector. They obviously worry a lot about whether their insurance will cover the medical services they need, but they are also... View Details
- 25 Aug 2010
- News
Games, Parties, Pranks, and Celebrations
call out “bingo.” The faculty frowned on this disruption. To meet this challenge, the rules were again changed, and you had to be called on and work the word “bingo” into your participation in the classroom discussion. Some efforts were a real stretch. For example, one... View Details
- 21 Jan 2014
- First Look
First Look: January 21
highlight the prevalence of discrimination in online marketplaces, suggesting an important unintended consequence of a seemingly routine mechanism for building trust. Download working paper: http://ssrn.com/abstract=2377353 When to Sell Your Idea: Theory and Evidence... View Details
Keywords: Sean Silverthorne
- 06 Mar 2012
- First Look
First Look: March 6
influential, and industry less influential, than we commonly assume. How Early Adoption Has Increased Wealth—Until Now Authors:Diego Comin and Bart Hobijn Publication:Harvard Business Review 90, no. 3 (March 2012) Abstract Societies that... View Details
Keywords: Sean Silverthorne
- 15 Dec 2009
- First Look
First Look: Dec. 15, 2009
pairwise industry and establishment level and measure agglomeration in a global and continuous metric space. These indices exhibit distinct advantages compared to traditional measures of agglomeration including the independence on the... View Details
Keywords: Martha Lagace
- 01 Jun 2009
- News
The Maestro and the Market
Business and Creativity at elBulli WIZARD: Chef Ferran Adrià at the World Summit of Gastronomy in Tokyo. He’s been called “the Salvador Dalí of the kitchen” for creations ranging from beetroot and yogurt ice-cream lollipops to a deconstructed Spanish omelet served in a... View Details
Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries
- 01 Mar 2018
- News
Making Sense of the Modern Startup
jockey, a year teaching Transcendental Meditation, and several years earning a degree in counseling and working in a hospital outside Boston. Then Kapor cofounded Lotus Development, the company that developed Lotus 1-2-3, which crushed... View Details
Keywords: Jeffrey L. Cruikshank (PMD 51, 1986)
- 20 Jan 2017
- Research & Ideas
Here’s How Businessman Trump Is Likely to Approach the Presidency
like Boston Properties and Vornado. Trump is primarily a branding operation. There are many sectors in real estate. Hospitality is one of them. In hotels, there are usually three parts to every deal. Usually, there’s one entity that owns... View Details
Keywords: by Christina Pazzanese