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  • 28 May 2012
  • Research & Ideas

A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy

In fact, some executives have gone to great lengths to throw the company's entire business model behind CSR. The late Ray Anderson, founder of the global carpet company Interface, said he had an "epiphany" about the environmental damage... View Details
Keywords: by Dina Gerdeman
  • 02 Sep 2008
  • First Look

First Look: September 3, 2008

its effects on employee outcomes such as employment, earnings, and health and safety. We analyzed a matched sample of nearly 1,000 companies in California. ISO 9001 adopters subsequently had far lower organizational death rates than a... View Details
Keywords: Sean Silverthorne
  • 14 Dec 2011
  • Research & Ideas

The New Measures for Improving Nonprofit Performance

at Harvard Business School. He has published extensively on the challenges of accountability and performance management facing nonprofit organizations, including the award-winning book NGOs and Organizational Change: Discourse, Reporting, and Learning and the edited... View Details
Keywords: by Julia Hanna
  • 16 Nov 2009
  • Research & Ideas

The Times Captures History of American Business

health care, just about every aspect of our lives was affected by breakthroughs in information technology. Underlying the possibility and challenge of all this creative destruction were two larger systems: the View Details
Keywords: by Martha Lagace; Journalism & News
  • 16 Jul 2013
  • First Look

First Look: July 16

influence when the vast majority can't? The authors tracked 68 change initiatives in the UK's National Health Service, an organization whose size, complexity, and tradition can make reform difficult. They discovered several predictors of... View Details
Keywords: Anna Secino
  • 28 Apr 2010
  • Research & Ideas

Earth Day Reflections

opportunity to engage in a virtual dialogue on these matters. Some major corporations are starting to take the lead in this effort, including United Technologies Corporation, Philips (the Dutch electronics and health care giant), the... View Details
Keywords: by Staff
  • 17 Oct 2017
  • First Look

First Look at New Research and Ideas, October 17, 2017

patient satisfaction, and problems with patient safety. Nearly all U.S. health care organizations have used similar evidence to justify their investments in safety and quality. Herein, we provide conservative formulas based on readily... View Details
Keywords: Sean Silverthorne
  • 22 Aug 2006
  • First Look

First Look: August 22, 2006

scope. The general narrative about cartels may not be a story of rise and fall, but rise, boom, collapse, revitalization, gradual decline, and then criminalization. Yet, until the 1980s, the global story of big business must be told in... View Details
Keywords: Martha Lagace
  • 15 Sep 2009
  • First Look

First Look: September 15

(B)." It is one of the failed ventures cited in those cases. Purchase this case: http://harvardbusiness.org/search/610027/ Intel NBI: Vivonic Harvard Business School Case 610-025 Vivonic was a start-up that was part of Intel's New Business Initiatives that sought... View Details
Keywords: Martha Lagace
  • 09 Sep 2024
  • HBS Case

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

scandal offers important lessons for all companies, the first being: It’s not OK to look the other way when a leader crosses ethical lines. In the wake of #MeToo, a global campaign against sexual abuse and harassment that started in 2017,... View Details
Keywords: by Avery Forman; Food & Beverage
  • 09 Dec 2014
  • First Look

First Look: December 9

Papers The Real Effects of Capital Controls: Financial Constraints, Exporters, and Firm Investment By: Alfaro, Laura, Anusha Chari, and Fabio Kanczuk Abstract—In the aftermath of the global financial crisis of 2008-2009, emerging-market... View Details
Keywords: Sean Silverthorne
  • 22 Jan 2019
  • First Look

New Research and Ideas, January 22, 2019

or Hands: How Do Employees Respond to a Radical Global Language Change Over Time? By: Reiche, Sebastian, and Tsedal Neeley Abstract— To understand how recipients respond to radical change over time across cognitive, affective, and... View Details
Keywords: Dina Gerdeman
  • 09 Nov 2009
  • Research & Ideas

Come Fly with Me: A History of Airline Leadership

reenergize the industry. Will Southwest's no-frills, point-to-point approach become the new dominant business model, or will traditional carriers reinvent their businesses? This question has even more resonance in the wake of the global... View Details
Keywords: by Sarah Jane Gilbert; Air Transportation
  • June 2024
  • Case

SnapTravel: Betting on 'Super.com'

By: Reza Satchu and Tom Quinn
This case explores SnapTravel, a travel startup offering discounted hotel rooms, and its founders’ desire to pivot to a “super app” that saved customers money across many different purchase types. During the COVID-19 pandemic, Hussein Fazal and Henry Shi saw SnapTravel... View Details
Keywords: Business Growth and Maturation; Business Plan; Business Startups; Change Management; Disruption; Transformation; Volatility; Customer Focus and Relationships; Customer Value and Value Chain; Decisions; Income; Entrepreneurship; Geographic Scope; Cross-Cultural and Cross-Border Issues; Health Pandemics; Surveys; Knowledge Acquisition; Knowledge Use and Leverage; Leading Change; Crisis Management; Goals and Objectives; Risk Management; Consumer Behavior; Game Theory; Risk and Uncertainty; Adaptation; Diversification; Expansion; System Shocks; Accommodations Industry; Technology Industry; Canada; United States; Las Vegas
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  • 24 Apr 2012
  • First Look

First Look: April 24

theoretical framework contribute to our understanding of the nature of expert influence and how and why functional groups, such as risk managers, can become influential. Download the paper: http://www.hbs.edu/research/pdf/11-068.pdf Measuring Teamwork in View Details
Keywords: Carmen Nobel
  • 16 Apr 2013
  • First Look

First Look: April 16

413-094 Beth Stewart: Navigating the Boardroom After rising through the ranks of Corporate America, Beth Stewart has become a corporate director on the board of General Growth Properties. Stewart is struggling with how to address her mounting concerns over the... View Details
Keywords: Sean Silverthorne
  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

companies, hoping to empower black workers. In 1999, it had purchased a 5% stake in LeisureNet, a white-owned and -run South African company that operated health clubs globally and was seeking a BEE partner.... View Details
Keywords: Martha Lagace
  • 19 Mar 2019
  • First Look

New Research and Ideas, March 19, 2019

employment around a socioeconomic score cutoff, below which individuals receive generous health benefits if not formally employed. Our regression discontinuity estimates show that this popular policy induced a fall in formal-sector... View Details
Keywords: Dina Gerdeman
  • 29 Jan 2008
  • First Look

First Look: January 29, 2008

executives compare the cash flows from innovation against the default scenario of doing nothing, assuming—incorrectly—that the present health of the company will persist indefinitely if the investment is not made. In most situations,... View Details
Keywords: Martha Lagace
  • 02 Aug 2016
  • First Look

August 2, 2016

countries whether to participate in the United Nations Global Compact. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=47799 Copyright Enforcement: Evidence from Two Field Experiments By: Luo, Hong, and Julie... View Details
Keywords: Sean Silverthorne

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