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      • February 1998 (Revised May 1998)
      • Case

      SITEL Corporation

      By: Howard H. Stevenson and Martha Gershun
      SITEL has grown extremely rapidly and is now operating worldwide with operations in more than 30 countries. Since many of its locations serve the same customers, the officers are debating the costs and benefits of additional centralization. Some feel that the autonomy... View Details
      Keywords: Organizational Change and Adaptation; Globalized Firms and Management; Growth Management; Success
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      Stevenson, Howard H., and Martha Gershun. "SITEL Corporation." Harvard Business School Case 898-153, February 1998. (Revised May 1998.)
      • January 1998 (Revised February 1998)
      • Case

      Timberjack Parts: Packaged Software Selection Project

      By: F. Warren McFarlan, Mark Keil and Darryl S. Romanow
      This case provides a realistic, current, and detailed view of software procurement in an international business environment where the competition in enterprise-wide software solutions is growing. Focuses on the selection of packaged software to serve multiple sites... View Details
      Keywords: Applications and Software; Information Technology; Analytics and Data Science; Multinational Firms and Management; Operations; Management Practices and Processes; Computer Industry; Information Technology Industry
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      McFarlan, F. Warren, Mark Keil, and Darryl S. Romanow. "Timberjack Parts: Packaged Software Selection Project." Harvard Business School Case 398-085, January 1998. (Revised February 1998.)
      • January 1998 (Revised April 2001)
      • Case

      Acer America: Development of the Aspire

      By: Christopher A. Bartlett and Anthony St. George
      Follows the development, national launch, and global rollout of the Aspire, Acer's first new product developed outside of Taiwan. Implementing a very promising new PC concept proves challenging to Mike Culver and his U.S. team, who are plagued by coordination problems... View Details
      Keywords: Global Strategy; Globalized Firms and Management; Organizational Design; Supply Chain; Problems and Challenges; Relationships; Business Subsidiaries; Product Launch; Computer Industry; United States; Taiwan
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      Bartlett, Christopher A., and Anthony St. George. "Acer America: Development of the Aspire." Harvard Business School Case 399-011, January 1998. (Revised April 2001.)
      • December 1997
      • Case

      Intercontinental Breweries (Abridged)

      By: Thomas R. Piper
      A senior executive of a U.S. multinational is attempting to develop a set of financial, operating, and ownership arrangements that will be acceptable to the management and employees of a major Polish company and to the Ministry of Privatization. The arrangements must... View Details
      Keywords: Agreements and Arrangements; Multinational Firms and Management; Joint Ventures; Food and Beverage Industry; Poland; United States
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      Piper, Thomas R. "Intercontinental Breweries (Abridged)." Harvard Business School Case 298-090, December 1997.
      • November 1997
      • Case

      Royal Ahold NV: Shopkeeper to the Global Village

      By: Ray A. Goldberg and Tom Clay
      Royal Ahold has become one of the top U.S. food retailers in the United States and Europe, with a family firm that began in the Netherlands and grew to a listing on the U.S. Stock Exchange. It wants to be a global player and is trying to develop a global strategy. View Details
      Keywords: Family Business; Cross-Cultural and Cross-Border Issues; Global Strategy; Leadership Style; Public Ownership; Food and Beverage Industry
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      Goldberg, Ray A., and Tom Clay. "Royal Ahold NV: Shopkeeper to the Global Village." Harvard Business School Case 598-055, November 1997.
      • September 1997
      • Case

      Bayer AG (B)

      By: John A. Quelch
      Bayer's senior executives detail the communications challenge program that resulted from the company's reacquisition of its brand name and trademark cross, which gave Bayer one name worldwide for the first time since World War I. View Details
      Keywords: Globalized Firms and Management; War; Acquisition; Trademarks; Brands and Branding; Communication Strategy; Biotechnology Industry; Pharmaceutical Industry; Germany
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      Quelch, John A., and Robin Root. "Bayer AG (B)." Harvard Business School Case 598-032, September 1997.
      • September 1997 (Revised September 1997)
      • Case

      Koc Holding: Arcelik White Goods

      By: John A. Quelch
      Management is considering its options for future international expansion. Koc is the dominant supplier of white goods (kitchen appliances) in Turkey and has been increasing its export efforts. As lower import tariffs invite foreign competitors to enter Turkey, Koc must... View Details
      Keywords: Expansion; Multinational Firms and Management; Emerging Markets; Consumer Products Industry; Distribution Industry; Turkey
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      Quelch, John A., and Robin Root. "Koc Holding: Arcelik White Goods." Harvard Business School Case 598-033, September 1997. (Revised September 1997.)
      • August 1997
      • Case

      Orbital Sciences Corporation: ORBCOMM

      By: Das Narayandas and John A. Quelch
      In late 1993, Orbital Communications Corp. (OCC), a subsidiary of Orbital Sciences Corp., is developing a global two-way wireless data communications system, called "ORBCOMM," based on a 26-satellite constellation in low earth orbit. Service is scheduled to begin in... View Details
      Keywords: Business Subsidiaries; Business Model; Business Startups; Price; Global Strategy; Marketing Strategy; Demand and Consumers; Partners and Partnerships; Salesforce Management; Telecommunications Industry
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      Narayandas, Das, and John A. Quelch. "Orbital Sciences Corporation: ORBCOMM." Harvard Business School Case 598-027, August 1997.
      • 1997
      • Chapter

      Managing Innovation in the Transnational Corporation

      By: Christopher A. Bartlett and Sumantra Ghoshal
      Keywords: Innovation and Management; Multinational Firms and Management
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      Bartlett, Christopher A., and Sumantra Ghoshal. "Managing Innovation in the Transnational Corporation." In Managing Strategic Innovation and Change, edited by P. Anderson and M. Tushman, 452–476. New York: Oxford University Press, 1997.
      • July 1997
      • Case

      Walt Disney's Dennis Hightower: Weaving Together the European Operations

      By: Ashish Nanda
      The case describes the actions taken by Dennis Hightower as president of Disney Consumer Products in Europe and the Middle East from 1988 to 1994. It focuses on how he has gone about establishing a regional office and knitting local operations closer together, the... View Details
      Keywords: Organizational Change and Adaptation; Business or Company Management; Multinational Firms and Management; Entertainment and Recreation Industry; Middle East; Europe
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      Nanda, Ashish. "Walt Disney's Dennis Hightower: Weaving Together the European Operations." Harvard Business School Case 898-026, July 1997.
      • May 1997 (Revised March 2001)
      • Teaching Note

      Sime Darby Berhad (A), (B), and (C) Teaching Note

      By: Tarun Khanna
      Teaching Note for (9-797-017), (9-701-117), and (9-701-118). View Details
      Keywords: Financial Crisis; Multinational Firms and Management; Malaysia
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      Khanna, Tarun. "Sime Darby Berhad (A), (B), and (C) Teaching Note." Harvard Business School Teaching Note 797-140, May 1997. (Revised March 2001.)
      • May 1997
      • Supplement

      Francisco de Narvaez at Tia

      By: Linda A. Hill and Mara Willard
      Harvard Business School students question Francisco de Narvaez about his family store, Tia, from the late 1980s to the present, as he attempts to transform it from a family-owned business into a market-driven, professionally-run global company. View Details
      Keywords: Globalized Firms and Management; Family Business; Transformation
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      Hill, Linda A., and Mara Willard. "Francisco de Narvaez at Tia." Harvard Business School Video Supplement 497-503, May 1997.
      • March 1997 (Revised October 1999)
      • Case

      Stone Container in Honduras (A)

      By: James K. Sebenius and Hannah Bowles
      Chicago-based Stone Container Corp., a leading producer of cardboard containers and paper bags, proposes a large-scale pine forest management and utilization program in the La Mosquitia region of Honduras. A framework agreement with the government is strongly endorsed... View Details
      Keywords: Negotiation Preparation; Negotiation Types; Environmental Sustainability; Conflict of Interests; Globalized Firms and Management; Developing Countries and Economies; Government and Politics; Manufacturing Industry; Pulp and Paper Industry; Honduras; Chicago
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      Sebenius, James K., and Hannah Bowles. "Stone Container in Honduras (A)." Harvard Business School Case 897-172, March 1997. (Revised October 1999.)
      • March 1997
      • Case

      Stone Container in Honduras (B)

      By: Hannah Bowles and James K. Sebenius
      Supplements the (A) case. View Details
      Keywords: Negotiation Preparation; Negotiation Types; Environmental Sustainability; Conflict of Interests; Globalized Firms and Management; Developing Countries and Economies; Government and Politics; Manufacturing Industry; Pulp and Paper Industry; Honduras; Chicago
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      Bowles, Hannah, and James K. Sebenius. "Stone Container in Honduras (B)." Harvard Business School Case 897-173, March 1997.
      • March 1997
      • Case

      Stone Container in Honduras (C)

      By: James K. Sebenius and Hannah Bowles
      Supplements the (A) case. View Details
      Keywords: Negotiation Preparation; Negotiation Types; Environmental Sustainability; Conflict of Interests; Globalized Firms and Management; Developing Countries and Economies; Government and Politics; Manufacturing Industry; Pulp and Paper Industry; Honduras; Chicago
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      Sebenius, James K., and Hannah Bowles. "Stone Container in Honduras (C)." Harvard Business School Case 897-174, March 1997.
      • March 1997 (Revised April 2011)
      • Case

      Gillette Singapore: Managing Global Business Integration on the Ground (A)

      By: Rosabeth M. Kanter and Thomas Dretler
      The general manager of Gillette Singapore faces issues of managing change during the company's global integration with Parker Pen. View Details
      Keywords: Mergers and Acquisitions; Change Management; Multinational Firms and Management; Integration; Retail Industry; Singapore
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      Kanter, Rosabeth M., and Thomas Dretler. "Gillette Singapore: Managing Global Business Integration on the Ground (A)." Harvard Business School Case 897-102, March 1997. (Revised April 2011.)
      • February 1997
      • Case

      Advent of Venture Capital in Latin America, The

      By: Debora L. Spar
      Widely regarded as the leader in international private equity, Advent International is considering the establishment of a private equity fund in Latin America in 1996. Typically, Advent entered new private equity markets through the creation of multicountry regional... View Details
      Keywords: Venture Capital; Joint Ventures; Market Entry and Exit; Globalized Markets and Industries; Financial Services Industry; Boston; Latin America
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      Spar, Debora L., and Elizabeth B. Stein. "Advent of Venture Capital in Latin America, The." Harvard Business School Case 797-077, February 1997.
      • 1997
      • Book

      The Differentiated Network: Organizations Knowledge Flows in Multinational Corporations

      By: N. Nohria and S. Ghoshal
      Keywords: Networks; Organizations; Knowledge; Multinational Firms and Management
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      Nohria, N., and S. Ghoshal. The Differentiated Network: Organizations Knowledge Flows in Multinational Corporations. San Francisco: Jossey-Bass, 1997.
      • October 1996 (Revised March 2000)
      • Teaching Note

      Intercon Japan TN

      By: Roy D. Shapiro and Marie-Therese M. Flaherty
      Teaching Note for (9-688-056). View Details
      Keywords: Multinational Firms and Management; Production; Business Subsidiaries; Conflict and Resolution; Supply Chain; Manufacturing Industry; Japan
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      Shapiro, Roy D., and Marie-Therese M. Flaherty. "Intercon Japan TN." Harvard Business School Teaching Note 697-011, October 1996. (Revised March 2000.)
      • October 1996
      • Teaching Note

      International Sourcing at Intercon TN

      By: Roy D. Shapiro and Marie-Therese M. Flaherty
      Teaching Note for (9-688-055). View Details
      Keywords: Multinational Firms and Management; Supply Chain; Selection and Staffing; Business Subsidiaries; Production; Manufacturing Industry; Japan
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      Shapiro, Roy D., and Marie-Therese M. Flaherty. "International Sourcing at Intercon TN." Harvard Business School Teaching Note 697-010, October 1996.
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