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  • 13 Mar 2018
  • First Look

March 13, 2018

simultaneous goals: eliciting liking (“Your speech was good ”) and conveying status (“ for a woman”). Backhanded compliments are common, from delivering feedback in work settings to communicating in casual... View Details
Keywords: Sean Silverthorne
  • 16 Apr 2008
  • Lessons from the Classroom

Chris Christensen: Legend of the Classroom

based at HBS, Christensen's influence and legacy extend well beyond the banks of the Charles and transcend the study of business administration. When he received the School's... View Details
Keywords: by Deborah Blagg; Education
  • 12 Oct 1999
  • Research & Ideas

Confronting the Challenges that Face Bricks-and-Mortar Stores

operations are not well integrated across media. As a consequence, a frequent shopper may be given first-class treatment in the physical store but receive marginal service on the telephone or via the Internet. Retailers need to tap into... View Details
Keywords: by Raymond Burke; Retail
  • 31 Jan 2012
  • First Look

First Look: Jan. 31

http://www.oup.com/us/catalog/general/subject/Economics/Developmental/Regional/?view=usa&ci=9780198075028 Top Executives Need Feedback: Here's How They Can Get It Authors:Robert Steven Kaplan Publication:The McKinsey Quarterly, no. 4 (2011) Abstract As executives... View Details
Keywords: Sean Silverthorne & Carmen Nobel
  • 17 Mar 2015
  • First Look

First Look: March 17

receive multiple evaluations and thereby lowering the incidence of "false negatives." Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 24 Sep 2013
  • First Look

First Look: September 24

  Publications August 2013 Financial Analysts Journal The Low Beta Anomaly: A Decomposition into Micro and Macro Effects By: Baker, Malcolm, Brendan Bradley, and Ryan Taliaferro Abstract—Low beta stocks have... View Details
Keywords: Sean Silverthorne
  • 27 Jan 2009
  • First Look

First Look: January 27, 2009

even deeper pressures as he finds out about a lawsuit filed by former employees, and he is wondering if it is time to give up on ever achieving his vision. Purchase the case:... View Details
Keywords: Martha Lagace
  • 12 Aug 2014
  • First Look

First Look: August 12

continuing the event's success and momentum after its founder, Jennifer (Jen) Goodman Linn (HBS '99), passed away from MFH sarcoma. Jen and her husband, David Linn (HBS '00), had founded Cycle for Survival... View Details
Keywords: Sean Silverthorne
  • 17 Jun 2013
  • Research & Ideas

Advertising Symbiosis: The Key to Viral Videos

Teixeira, which identifies the ingredients necessary to create online videos so compelling that viewers will not only want to watch them but also actively seek them out and share them with friends, family, View Details
Keywords: by Carmen Nobel; Advertising
  • 08 Jul 2024
  • Research & Ideas

The Critical Computer Science Principles Every Strategic Leader Needs to Know

of digital technology that can help leaders achieve their strategic priorities. It’s vital for managers to engage with some of the basics of computer science because “they give people a framework to think about the direction that... View Details
Keywords: by Ben Rand; Technology; Information Technology
  • 02 Mar 2010
  • First Look

First Look: March 2

New Model of Leadership Authors:Michael C. Jensen and Allan L. Scherr Abstract In this paper we provide a new definition of leadership that gives organizations and individuals... View Details
Keywords: Martha Lagace
  • 17 Nov 2003
  • Research & Ideas

Lessons from a Nasty Trade Dispute

It was in the late 1990s that the finger pointing began between Canadian aircraft manufacturer Bombardier and its Brazilian competitor, Embraer. Each company alleged that the other was receiving government... View Details
Keywords: by Cynthia Churchwell
  • 10 Apr 2018
  • First Look

First Look at New Research, April 10, 2018

eighteen94 was conceived as a platform for giving Kellogg access to the kinds of skills, products, and ingredients that could help drive future growth. It was also a vehicle for changing mindsets View Details
Keywords: Sean Silverthorne
  • 19 May 2020
  • Research & Ideas

Why Privacy Protection Notices Turn Off Shoppers

make you feel less safe by making you conscious of just how much you are giving away? A new working paper finds that it’s more likely to be the latter. “Even if a privacy policy is meant to be assuaging, it can prime you to think about... View Details
Keywords: by Michael Blanding; Retail
  • 27 Jul 2009
  • Research & Ideas

Social Network Marketing: What Works?

camera. Sony can either advertise on Facebook and accept a very low click-through rate, or give away free cameras to several Facebook members (potentially at a lower cost than advertising) View Details
Keywords: by Sarah Jane Gilbert; Advertising; Publishing; Retail
  • 23 Feb 2015
  • Research & Ideas

How to Break the Expert’s Curse

challenges, and meaningful interactions with colleagues. Two months after the internships ended, the participants received a follow-up questionnaire about their summer experiences. Half of them also View Details
Keywords: by Carmen Nobel; Education
  • 23 Jul 2024
  • Research & Ideas

Forgiving Medical Debt Won't Make Everyone Happier

and data on future debt sent to collections. In the first experiment, researchers compared more than 14,000 randomly selected patients for whom RIP Medical Debt relieved a total of about $19 million in debt with a control group of more... View Details
Keywords: by Rachel Layne; Health
  • 26 Mar 2008
  • Sharpening Your Skills

Sharpening Your Skills: Disaster!

understand at which points you will receive feedback on progress. Can Leaders Anticipate Disaster? Planning for Surprises A company doesn't need a crystal ball to see impending disasters. Leaders can foresee... View Details
  • 10 Jan 2011
  • Research & Ideas

Is Groupon Good for Retailers?

higher cost of goods sold, giving them less room to discount. And if they don't sell a product one day, they can hold it in inventory for future sale. So marginal business is less urgent for them. We're not... View Details
Keywords: by Carmen Nobel; Advertising; Technology
  • 05 Feb 2013
  • First Look

First Look: Feb. 5

other growth episodes end in reversion to stagnation or collapse. We create an analytical model that is capable of generating both transitory and sustained episodes of accelerated growth. The new feature is a View Details
Keywords: Sean Silverthorne
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