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  • All HBS Web  (4,381)
    • People  (33)
    • News  (844)
    • Research  (2,960)
    • Events  (1)
    • Multimedia  (5)
  • Faculty Publications  (2,007)
← Page 37 of 4,381 Results →

    Brian L. Trelstad

     

    Brian Trelstad is a Senior Lecturer at Harvard Business School in the General Management Unit and the Faculty Chair of the Advanced Leadership Initiative. He teaches elective courses on Social Entrepreneurship and Systems... View Details

    Keywords: service industry; service industry; service industry; service industry; service industry; service industry
    • April 2019
    • Case

    Afterpay U.S.: The Omnichannel Dilemma

    By: Antonio Moreno, Donald Ngwe and George Gonzalez
    In 2018, Nick Molnar, the founder of the Australia-based online payment service Afterpay began its expansion to the U.S. market. The service had gained a loyal following in Australia by enabling customers to pay for online purchases through four interest-free... View Details
    Keywords: Omnichannel Retail; Multi-sided Platforms; Value Creation; Business Model Innovation; Fintech; Digital Marketing; Disruptive Innovation; Business Startups; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Change Management; Customer Value and Value Chain; Customer Relationship Management; Customer Satisfaction; Financing and Loans; Microfinance; Global Strategy; Marketing Channels; Brands and Branding; Marketing Strategy; Market Entry and Exit; Digital Platforms; Product Development; Supply Chain Management; Business and Stakeholder Relations; Networks; Network Effects; Internet and the Web; Financial Services Industry; Financial Services Industry; Financial Services Industry; United States; Australia
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    Moreno, Antonio, Donald Ngwe, and George Gonzalez. "Afterpay U.S.: The Omnichannel Dilemma." Harvard Business School Case 519-086, April 2019.
    • March 1991 (Revised May 1991)
    • Case

    New York Life Insurance Co.: Pension Department

    By: Robert J. Dolan
    Analyzes competition in the pension fund industry. In particular, New York Life must decide whether to compete head-to-head with mutual fund giants by offering record-keeping services or to just continue to focus on selling investment products. Presents the results of... View Details
    Keywords: Competition; Financial Instruments; Financial Services Industry; Financial Services Industry
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    Dolan, Robert J. "New York Life Insurance Co.: Pension Department." Harvard Business School Case 591-051, March 1991. (Revised May 1991.)
    • 17 Jan 2014
    • Working Paper Summaries

    Price Coherence and Adverse Intermediation

    Keywords: by Benjamin G. Edelman & Julian Wright; Consumer Products
    • Article

    Employee Selection as a Control System

    By: Dennis Campbell
    Theories from the economics, management control, and organizational behavior literatures predict that when it is difficult to align incentives by contracting on output, aligning preferences via employee selection may provide a useful alternative. This study... View Details
    Keywords: Management Systems; Governance Controls; Employees; Selection and Staffing; Motivation and Incentives; Decision Making; Business Model
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    Campbell, Dennis. "Employee Selection as a Control System." Journal of Accounting Research 50, no. 4 (September 2012): 931–966.
    • April 2011 (Revised March 2013)
    • Supplement

    BANEX and the No Pago Movement (B)

    By: Shawn Cole and Baily Blair Kempner
    This case examines Grassroots Capital's decision of whether or not to continue investing in a Bolivian microfinance bank that is suffering financial distress. View Details
    Keywords: Decisions; Insolvency and Bankruptcy; Microfinance; Investment; Government and Politics; Crisis Management; Risk and Uncertainty; Financial Services Industry; Bolivia
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    Cole, Shawn, and Baily Blair Kempner. "BANEX and the No Pago Movement (B)." Harvard Business School Supplement 211-102, April 2011. (Revised March 2013.)
    • August 2018 (Revised October 2021)
    • Case

    Edward Jones: Implementing the Solutions Approach

    By: David Collis and Ashley Hartman
    In 2017 Edward Jones, the largest brokerage firm in the U.S., is deciding whether and how to implement a new "solutions" business model to replace its traditional "product" or "transactional" approach. Many of the required changes appeared to violate some of the... View Details
    Keywords: Strategy Formulation; Strategic Change; "Brokerage Industry; "Solutions Approach; Strategy Implementation; "USA,"; Business Model Innovation; Change Management; Strategy; Business Model; Innovation and Invention; Financial Services Industry; North and Central America; United States
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    Collis, David, and Ashley Hartman. "Edward Jones: Implementing the Solutions Approach." Harvard Business School Case 719-411, August 2018. (Revised October 2021.)
    • March 2021 (Revised February 2025)
    • Teaching Note

    Afterpay U.S.: The Omnichannel Dilemma

    By: Antonio Moreno and Anibha Singh
    Teaching Note for HBS Case No. 519-086. In 2018, Nick Molnar, the founder of the Australia-based online payment service Afterpay began its expansion to the U.S. market. The service had gained a loyal following in Australia by enabling customers to pay for online... View Details
    Keywords: Omnichannel Retail; Digital Marketing; Business Startups; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Change Management; Customer Value and Value Chain; Customer Relationship Management; Customer Satisfaction; Financing and Loans; Microfinance; Global Strategy; Marketing Strategy; Market Entry and Exit; Digital Platforms; Product Development; Supply Chain Management; Business and Stakeholder Relations; Networks; Network Effects; Internet and the Web; Financial Services Industry; Financial Services Industry; United States; Australia
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    Moreno, Antonio, and Anibha Singh. "Afterpay U.S.: The Omnichannel Dilemma." Harvard Business School Teaching Note 521-074, March 2021. (Revised February 2025.)
    • Web

    Publications - Faculty & Research

    Financial Services Industry ; United States Citation Purchase Related Kang, Jung Koo, Krishna G. Palepu, and Charles C.Y. Wang. "Silicon Valley Bank: Gone in 36 Hours." Harvard Business School Teaching Note... View Details
    • 07 Dec 2010
    • Working Paper Summaries

    Towards an Understanding of the Role of Standard Setters in Standard Setting

    Keywords: by Abigail Allen & Karthik Ramanna; Accounting
    • April 2012
    • Case

    Man Group (A)

    By: Robert C. Pozen and Thomas M. Clay
    The Man Group was a huge and successful UK-based hedge fund and fund of funds manager. Through acquisitions, the company had consciously diversified its portfolio of investment products. In 2007 Man had to decide whether or not to spin off its brokerage business. Man... View Details
    Keywords: Asset Management; Investment Funds; Financial Crisis; Decisions; Organizational Change and Adaptation; Diversification; Business Growth and Maturation; Business Strategy; Financial Services Industry; United Kingdom; Europe
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    Pozen, Robert C., and Thomas M. Clay. "Man Group (A)." Harvard Business School Case 312-128, April 2012.
    • July 2009
    • Supplement

    Spreadsheet Supplement to Blue Ocean or Stormy Waters? Buying Nix Check Cashing (CW)

    By: Peter Tufano
    These spreadsheets will allow students to analyze financials for Kinecta Federal Credit Union and Nix Check Cashing. They also provide insight into the banking and AFS markets in which both organizations operate. View Details
    Keywords: Financial Statements; Financial Institutions; Financial Services Industry; Financial Services Industry
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    Tufano, Peter, and Andrea Ryan. "Spreadsheet Supplement to Blue Ocean or Stormy Waters? Buying Nix Check Cashing (CW)." Harvard Business School Spreadsheet Supplement 210-701, July 2009.
    • April 2010
    • Background Note

    Securities Trading: Front-, Middle- and Back Office

    By: Francois Brochet and Rakeen Mabud
    This note explains the basic structure of the trading floor in a typical financial institution and how the front, middle and back offices interact to ensure a functioning trading system. View Details
    Keywords: Capital Markets; Financial Institutions; Financial Services Industry
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    Brochet, Francois, and Rakeen Mabud. "Securities Trading: Front-, Middle- and Back Office." Harvard Business School Background Note 110-070, April 2010.
    • August 2014 (Revised March 2015)
    • Case

    Optimization and Expansion at OpenTable

    By: Benjamin Edelman and Karen Webster
    OpenTable considers adjustments to increase its benefits to merchants, including a novel payments service that lets customers skip the multi-step process of using a credit card. View Details
    Keywords: Payments; Pricing; Mobile; Rollout; Incrementality; Innovation Strategy; Credit Cards; Accommodations Industry; Information Technology Industry; United States
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    Edelman, Benjamin, and Karen Webster. "Optimization and Expansion at OpenTable." Harvard Business School Case 915-003, August 2014. (Revised March 2015.) (request courtesy copy.)
    • July 2009 (Revised August 2011)
    • Case

    What Happened at Citigroup? (A)

    By: Clayton S. Rose and Aldo Sesia
    What went wrong at Citigroup? In 1998, the Travelers Group and Citicorp merged to create Citigroup Inc., considered the first true global "financial supermarket" and a business model to be envied, feared, and emulated. By year-end 2006 the firm had a market... View Details
    Keywords: Mergers and Acquisitions; Business Model; Decision Choices and Conditions; Globalized Firms and Management; Leadership; Risk Management; Failure; Financial Services Industry
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    Rose, Clayton S., and Aldo Sesia. "What Happened at Citigroup? (A)." Harvard Business School Case 310-004, July 2009. (Revised August 2011.)

      Krishna G. Palepu

      KRISHNA G. PALEPU is the Ross Graham Walker Professor of Business Administration, and has served previously as Senior Advisor to the President of Harvard University, and Senior Associate Dean at the... View Details

      Keywords: financial services; financial services; financial services; financial services; financial services; financial services
      • 15 Feb 2016
      • Working Paper Summaries

      Replicating Private Equity with Value Investing, Homemade Leverage, and Hold-to-Maturity Accounting

      Keywords: by Erik Stafford; Financial Services; Financial Services
      • 17 May 2010
      • Research & Ideas

      What Brazil Teaches About Investor Protection

      of votes a single shareholder could have to restrictions on the number of family members who could act as directors simultaneously," Musacchio says. We interviewed Musacchio about the research findings that underpin his new book, Experiments in View Details
      Keywords: by Sean Silverthorne; Financial Services; Financial Services
      • January 2017 (Revised January 2019)
      • Case

      Shisong Cardiac Center: Kumbo, Cameroon

      By: Kevin Schulman and Nelly-Ange Konthcou
      Shisong Cardiac Center in Kumbo, Cameroon, is a regional cardiac referral center in central Africa. As the continent transitions from communicable to non-communicable diseases, there is a critical shortage of surgical care required to treat these conditions. This case... View Details
      Keywords: Finance; Operations; Health Care and Treatment; Health Industry; Africa
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      Schulman, Kevin, and Nelly-Ange Konthcou. "Shisong Cardiac Center: Kumbo, Cameroon." Harvard Business School Case 317-085, January 2017. (Revised January 2019.)
      • July 2010
      • Article

      Board Interlocks and the Propensity to Be Targeted in Private Equity Transactions

      By: Toby E. Stuart and Soojin Yim
      In this paper, we examine the propensity for U.S. public companies to become targets for private equity-backed, take-private transactions. We consider the characteristics of 483 private equity-backed deals in the 2000-2007 period relative to public companies, and find... View Details
      Keywords: Board Interlocks; Board Networks; Social Networks; Private Equity; Corporate Governance; Public Ownership; Market Transactions; Governing and Advisory Boards; United States
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      Stuart, Toby E., and Soojin Yim. "Board Interlocks and the Propensity to Be Targeted in Private Equity Transactions." Journal of Financial Economics 97, no. 1 (July 2010): 174–189.
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