Filter Results:
(1,029)
Show Results For
- All HBS Web
(1,765)
- People (6)
- News (444)
- Research (1,029)
- Events (4)
- Multimedia (6)
- Faculty Publications (328)
Show Results For
- All HBS Web
(1,765)
- People (6)
- News (444)
- Research (1,029)
- Events (4)
- Multimedia (6)
- Faculty Publications (328)
Sort by
- 06 Oct 2011
- What Do You Think?
How Will the ‘Moneyball Generation’ Influence Management?
management in the future. Rahul Kamath commented, " the Moneyball generation is already with us. Here in India, being good in analytics is a kind of pre-requirement for admissions to B-schools." This raises an interesting set of... View Details
Keywords: by James Heskett
- 27 Feb 2020
- Sharpening Your Skills
How Following Best Business Practices Can Improve Health Care
accounting have to do with improving patient outcomes in Haiti? HBS faculty members discuss their research and what it means for patients, providers, and industries. A Good Place to Start Clayton Christensen on Disrupting Health CareIn a... View Details
- 08 Sep 2003
- Research & Ideas
A Bold Proposal for Investment Reform
For companies to redeem credibility with investors, argue Harvard Business School professors Paul Healy and Krishna Palepu, "fundamental and even radical reforms must be made to the way America's markets process the flows of information between View Details
- 30 Apr 2001
- Research & Ideas
Big Companies, Big Opportunities—Big Questions
financial officer of Grupo Elektra, Latin America's leading specialty retailer and consumer finance company. Global banks are decreasing their positions in Latin America. Last year alone, he said, major banks reduced investments in Latin... View Details
Keywords: by Julie Jette
- 16 May 2011
- Research & Ideas
What Loyalty? High-End Customers are First to Flee
industry's rich array of data made it a prime subject for such a study. "Banks maintain customer data at a very fine grade level, and the government captures competitive data, so we have a very good picture of when competitors enter... View Details
Keywords: by Julia Hanna
- 12 Jun 2006
- Research & Ideas
The Promise of Channel Stewardship
the chain best positioned to create a process that benefits all. In this excerpt, Rangan discusses the promise of channel stewardship. (Look for an HBS Working Knowledge interview with Rangan next month.)Senior managers of most of the companies involved in moving View Details
- 17 Jun 2016
- Op-Ed
Companies Need to Start Marketing Security to Customers
on financial controls, not on risks to consumers and brand reputations. That's not good enough" Even marketers who pay special attention to safety are reluctant to tout their superiority. You never see... View Details
- 05 Jul 2004
- Research & Ideas
Radical Change, Entrepreneurial Opportunity
strategies of companies within those industries. In particular, I focus on how an industry gets defined: how consumers and other industry players make sense of, or frame, the industry, and the way that framing in turn affects how the... View Details
- 30 Sep 2002
- Research & Ideas
Use the Psychology of Pricing To Keep Customers Returning
Dilip Soman, we look at how different pricing strategies affect the consumption of a product. We find that people are more likely to consume a product when they feel "out of pocket." When the price paid for a product is very... View Details
Keywords: by Manda Mahoney
- 07 Jul 2020
- Research & Ideas
Market Investors Pay More for Resilient Companies
The steep market drop in the early days of the COVID-19 crisis is being used as a laboratory to study the importance of companies investing in stakeholder relations with their employees, suppliers, and customers, and how those investments could be strategic resources... View Details
- 23 Jul 2014
- Lessons from the Classroom
Innovation Is Magic. Really
the question is as important as the answer," Thomke says. When Apple Buys Your Company In teaching a case study about Apple, Thomke asks a thought-provoking question to conclude the discussion: Imagine that Apple takes over your company. What would it change? "One... View Details
- 29 Jan 2014
- Research & Ideas
Super Bowl Ads for Multitaskers
they are not getting everyone they are paying for." The possibility of consumers tuning out during ads is even worse during the rest of the year—when commercials aren't as hyped as they are during the Super Bowl. But advertisers... View Details
- 17 Sep 2001
- Research & Ideas
Let Customers Call the Shots
marketing during the dot.com bubble are gone, and that's a good thing. The basic idea of incorporating more consumer control in your value proposition for better responsiveness is quite independent from the... View Details
Keywords: by Martha Lagace
- 03 Sep 2020
- Op-Ed
Why American Health Care Needs Its Own SEC
Employers, insurers, taxpayers, and individual consumers pay widely varying prices for treatments, medical technology, and for digital information of fluctuating quality. One patient may receive a small charge for a treatment, while... View Details
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
we've seen suggests that this performance is typical: analysts and managers have trouble making forecasts in the kind of volatile economy that will probably be part of the new normal. Pay Attention to Product Availability Repeated studies in supermarkets and other... View Details
- 12 Oct 1999
- Research & Ideas
Rapid Response: Inside the Retailing Revolution
Once upon a time, suppliers held all the cards. Henry Ford's dictum that consumers could have any color car they wanted as long as it was black proved wrong in the extreme, but for years manufacturers in this country kept their hands... View Details
- 07 Dec 1999
- Research & Ideas
Henry Heinz and Brand Creation in the Late Nineteenth Century
products and brand. Standardized, branded condiments, the entrepreneur realized, would be affordable to large numbers of urban Americans. These goods would also be appealing. As cities expanded, fewer households had access to their own... View Details
Keywords: by Nancy F. Koehn
- 04 Mar 2009
- Op-Ed
Credit is Not the Bogey
to loan Americans money. In the housing sector, an explosion of subprime lenders gave borrowers deals that were truly too good to be true, trapping them in impossible loans. In the retail sector, credit card agencies flooded mailboxes,... View Details
- 21 Jun 2004
- Research & Ideas
Music Downloads: Pirates—or Customers?
they sample only a few songs. One possibility is that the current patterns of file sharing reflect consumer preferences. Consumers do not know the quality of new music and sampling one or two songs is View Details
- 11 Feb 2019
- Research & Ideas
The Business of Saving the Planet
in domains such as customer service, finance, operations, and business history are coming together to explore the many facets of how sustainability and business management might mix. Here is a sample of that work with implications for managers. The Background: A View Details