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  • 11 Feb 2016
  • Working Paper Summaries

Will a Five-Minute Discussion Change Your Mind? A Countrywide Experiment on Voter Choice in France

Keywords: by Vincent Pons; Public Relations; Public Administration
  • 13 Dec 2018
  • Video

Learn more about Research Associates at HBS

  • 13 Dec 2018
  • Video

Learn more about Research Associates at HBS

    Andy Zelleke

    Andy Zelleke is the MBA Class of 1962 Senior Lecturer of Business Administration. A member of the General Management unit, he is the Faculty Chair of HBS’ Middle East & North Africa Research Center.

    Since Spring 2021, Dr. Zelleke has taught “Unpacking... View Details

    Keywords: federal government; professional services; defense; financial services
    • 01 Jan 2005
    • News

      Lynda M. Applegate

      Lynda M. Applegate is a Baker Foundation Professor at HBS and is Chair of the Advisory Committee for Harvard University’s Masters Degree of Liberal Arts in Finance and Management at the Harvard University Extension School.  She has also played a... View Details

      • Research Summary

      Dealing with Hard Bargainers

      By: James K. Sebenius
      In this line of research, I have been developing effective approaches to negotiating 1) with hard bargainers, 2) in difficult situations, and 3) from positions of perceived weakness. Through field study and theoretical inquiry, I have been developing classes of moves,... View Details
      • March 1974 (Revised June 1996)
      • Case

      First National City Bank Operating Group (A)

      By: Jay W. Lorsch
      Growth in the banking field has produced new demands on the "back office." Traditional management practices in check processing and paper handling operations have resulted in ten years of cost increases and quality loss. New manager of the operating group faces an... View Details
      Keywords: Change Management; Transition; Banks and Banking; Management Practices and Processes; Managerial Roles; Production; Banking Industry
      Related
      • 22 Jul 2009
      • News

      Harvard Business School Historian Thomas McCraw Wins Lifetime Achievement Award

      • 28 Apr 2011
      • News

      The Compensation Silly Season

      • 22 Oct 2014
      • Video

      Social Impact Investing: Challenges Ahead

        Frameworks for Dialogue and Research about Social Impact Investing

        Social Impact Investment is a rapidly expanding field, but terminology in the field is poorly defined and imprecise. This note suggests frameworks that help to clarify important dimensions of SII projects, distinguishing and clarifying key differences in approaches... View Details

        • 24 Mar 2015
        • News

        The King Buried Under The Parking Lot

        • 22 Jan 2008
        • News

        Harvard Business School Announces Life Sciences Fellowship Fund

        • 01 Jan 2008
        • News

        Honorary Doctorate, University of Geneva

        • 25 Apr 2011
        • News

        Harvard Business School Professor Emeritus Renato Tagiuri Dead at 91

        • 2023
        • Working Paper

        When Does Gamified Training Improve Performance? The Roles of Office and Leader Engagement

        By: Ryan W. Buell, Wei Cai and Tatiana Sandino
        Gamified training is a novel management control system in which companies use gamification techniques to engage and motivate employees to learn. This study empirically examines the performance consequences of gamified training using data from a natural field... View Details
        Keywords: Gamified Training; Management Control Systems; Employee Engagement; Employees; Learning; Training; Motivation and Incentives; Performance
        Related
        • 17 Sep 2013
        • News

        How sales and coupons persuade consumers to spend more money

          Eva Ascarza

          Eva Ascarza is the Jakurski Family Associate Professor of Business Administration in the Marketing Unit.  She is the co-founder of the Customer Intelligence Lab at the D^3 institute at Harvard Business School. She teaches the Marketing core in the MBA required... View Details

          Keywords: telecommunications; e-commerce industry; entertainment; financial services; retailing

            Kristin W. Mugford

            Kristin Mugford is the Melvin Tukman Senior Lecturer of Business Administration in the Finance Unit at the Harvard Business School and the Senior Associate Dean for Culture and Community. She previously served as Faculty Chair for field-based learning and... View Details