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  • All HBS Web  (2,397)
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    • News  (978)
    • Research  (841)
    • Events  (7)
    • Multimedia  (75)
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  • 17 Dec 2020
  • Research & Ideas

The 10 Most Popular Stories of 2020

Harvard Business School experts how the pandemic might change business practices. Here’s what they had to say. 7 Leadership Principles for Managing in the Time of Coronavirus Leaders managing their organizations through crisis show seven... View Details
Keywords: by Dina Gerdeman
  • 22 Feb 2010
  • Op-Ed

Tragedy at Toyota: How Not to Lead in Crisis

insiders who are defensive about criticism. He should add the world's top quality experts to his fix-it team and listen carefully to their advice. 3: Dig deep for the root cause. When Toyota's problems first surfaced, the company blamed a... View Details
Keywords: by William George; Auto
  • 25 Oct 2004
  • Research & Ideas

Planning for Surprises

section, "The shortage caught many Americans by surprise, but it followed decades of warnings from health experts who said the nation's system for vaccine supply and distribution was growing increasingly fragile." There have... View Details
Keywords: by Martha Lagace
  • 21 Dec 2009
  • Research & Ideas

Good Banks, Bad Banks, and Government’s Role as Fixer

way, I believe we're kidding ourselves. Is it likely that somebody who isn't a financial expert can show up six times a year and really understand Citigroup? Q: In an attempt to head off the next financial crisis, should Congress... View Details
Keywords: by Roger Thompson; Banking; Financial Services
  • 26 Sep 2024
  • HBS Case

If a Car Can Drive Itself, Can It Make Life-or-Death Decisions?

our classrooms,” Badaracco says, “but you have got to be willing to be a little dumb on this stuff.” Managers cannot be experts on everything, but AI represents such a foundational, significant change to decision-making that they must... View Details
Keywords: by Tom Quinn; Auto; Technology
  • 30 Jun 2015
  • First Look

First Look: June 30, 2015

difficult professional situations. Members can seek help through call centers and in-person meetings with accounting experts in the field to discuss how to best handle difficult situations. In addition, the Ethics Advisory Committee meets... View Details
Keywords: Carmen Nobel
  • 09 Sep 2024
  • HBS Case

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

boardroom in 2019, moved to the Delaware Court of Chancery in 2021, and ultimately led to a Securities and Exchange Commission sanction in 2023, which attracted HBS Baker Foundation Professor Lynn S. Paine to the tale. An expert on... View Details
Keywords: by Avery Forman; Food & Beverage
  • 11 Mar 2001
  • Research & Ideas

Wired and Black: Focus on Careers

New economy companies may be moving at the speed of light, but they still need managers who can get the job done, according to career development experts who spoke at the African-American Student Union conference, "The Digital... View Details
Keywords: by Carrie Levine
  • 20 Feb 2013
  • Research & Ideas

Big Deal: Reflections on the Megamerger of American and US Airways

filed for bankruptcy protection in November 2011. For the smaller US Airways, it was a chance to bulk up to compete on an equal footing with the big domestic carriers on the tarmac, United and Delta. In their articles below, Harvard Business School Professor Stuart... View Details
Keywords: Re: Rosabeth M. Kanter & Stuart C. Gilson; Air Transportation
  • 05 Jun 2006
  • Research & Ideas

Using Competition to Reform Healthcare

overall service offering. An even broader definition of the business, "health care," is common among experts in health policy. This leads them to favor large health systems, believing that health care is best organized by... View Details
Keywords: by Michael E. Porter; Health
  • 26 Sep 2017
  • First Look

First Look at New Research and Ideas, September 26, 2017

made MIA unique—offering affordable homes for its BOP customers in Mexico—to fulfill other critical needs at the BOP for water, clean energy, and health care services? Jaime was an expert in housing, but could he translate that expertise... View Details
Keywords: Sean Silverthorne
  • 20 Mar 2020
  • Research & Ideas

How Small Businesses Can Survive the Coronavirus Outbreak

businesses often have less than 20 days’ worth. While forecasts vary, many public health experts don’t expect the coronavirus outbreak to subside for at least eight weeks, assuming that social distancing and other mitigation efforts can... View Details
Keywords: by Danielle Kost; Service; Food & Beverage
  • 16 May 2018
  • Research & Ideas

How Companies Managed Risk (and Even Benefitted) in World War Internment Camps

to their employers. Internment not only robbed companies of these key employees, it also made it more difficult for companies to recruit and retain workers for their European businesses. “Only [a] few of the old India experts have found... View Details
Keywords: by Julia Hanna; Manufacturing
  • 27 Sep 2017
  • Research & Ideas

What Happens When Ordinary People Get Creative?

“Attacking this question is fundamentally important for both the science and the practice of creativity,” she writes. “It seems increasingly likely that products and services resulting from the creative behavior of ordinary individuals may not only become more... View Details
Keywords: by Carmen Nobel
  • 30 May 2017
  • First Look

First Look at New Research and Ideas, May 30

anticipate this negative relational impact, exposing them to unanticipated adverse consequences when they ignore the advice they receive. Moreover, these effects are compounded by advisor expertise: expert advisors are more likely to... View Details
Keywords: Sean Silverthorne
  • 25 Jan 2013
  • Research & Ideas

Why a Harvard Finance Instructor Went to the Kumbh Mela

the Harvard Divinity School. She is a world expert on pilgrimages and the author of definitive books about the rivers of India. Prof. Rahul Mehrotra, chair of the department of urban planning and design at the Harvard Design School, has a... View Details
Keywords: by John D. Macomber; Construction; Real Estate
  • 18 Jan 2012
  • Research & Ideas

Beyond Heroic Entrepreneurs

experts in the field gathered last year at HBS to discuss such funding issues at a seminar hosted by the School's Social Enterprise Initiative. "If there's such a rise in the hybrid models, as more and more people try to use them as... View Details
Keywords: by Carmen Nobel
  • 28 Jan 2013
  • Research & Ideas

Helping Yelp Create More Accurate Reviews

restaurant or a moving company, he questions whether these are "just people connected to the business?" "With fewer reviews I rely on the experts [like professional critics]," he says. "This is one of the reasons for having careful... View Details
Keywords: by Kim Girard; Food & Beverage
  • 08 Apr 2009
  • Research & Ideas

Clayton Christensen on Disrupting Health Care

An acclaimed author and expert on the development and commercialization of technological and business innovation, HBS professor Clayton Christensen has written a new book aimed at changing our national conversation about health care. In... View Details
Keywords: by Deborah Blagg; Health
  • 07 Feb 2005
  • What Do You Think?

If You Blink, Will You Miss?

able to practice blink are unable to describe how they do it, any more than an artist can describe how he or she produces a work of fine art. But many believe that it is a learned behavior. In fact, some of the experts described in the... View Details
Keywords: by James Heskett
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