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Show Results For
- All HBS Web
(2,109)
- People (6)
- News (649)
- Research (1,023)
- Events (9)
- Multimedia (34)
- Faculty Publications (451)
- 05 Jul 2012
- What Do You Think?
Why Is Trust So Hard to Achieve in Management?
Article Revered management thought-leaders such as Chris Argyris and the late W. Edwards Deming argued years ago that trust is an essential condition for good performance. Trust is an issue on the minds of many people these days. A good... View Details
Keywords: by James Heskett
- 16 Jul 2012
- Research & Ideas
Are You a Strategist?
wheel," in which purpose is the hub and the supporting factors are the spokes. Drawing from an HBS case study, she shows how Gucci essentially used such an approach to support a purpose--"fashion-forward, high quality, good value"--that... View Details
Keywords: by Carmen Nobel
- Web
Partners - Case Method Project
High School Lexington, MA Subjects: AP U.S. History, AP U.S. Government, U.S. History MA 33 of 159 Jim Desmond Francis W. Parker Charter Essential School Devens, MA MA 34 of 159 Jen Despo Wellesley High School Wellesley, MA Subjects:... View Details
- 01 Dec 2023
- News
A More Accommodating Approach
Shelly Nooner (GMP 33, 2022) had already proven herself to be visionary and execution-focused during her two decades at Trimble, an industrial technology company that provides hardware, software, and services across agriculture, construction, geospatial, and... View Details
Keywords: Jennifer Gillespie
- 01 Jul 2014
- Working Paper Summaries
Creating Reciprocal Value Through Operational Transparency
- Web
Course Overview - Institute For Strategy And Competitiveness
about their companies and experiences. The faculty participates actively in these discussions, while also providing frameworks for thinking about each topic. The peer relationships are an essential component of the Workshop. All... View Details
- 04 Jan 2022
- Research & Ideas
Scrap the Big New Year's Resolutions. Make 6 Simple Changes Instead.
level, I think what we need to do is think of the oneness of nature and our livelihood,” says Takeuchi. 4. Read and empathize more Empathy is an essential ingredient for maintaining healthy relationships, whether with clients, customers,... View Details
Keywords: by Kristen Senz
- 01 Sep 2023
- News
Preparing Global Leaders
Illustration by Davide Bonazzi The importance HBS places on fostering a global perspective among its students, program participants, and faculty members is evident when one looks at the numbers: During the past academic year, 52 percent of HBS cases published were... View Details
- 02 Apr 2001
- Research & Ideas
What Makes a Good Leader?
up as a manager. HBS professor David Thomas points out that "increasingly, the people who are the most effective are those who essentially are both managers and leaders." Communication Is Key "Communication is the real work... View Details
Keywords: by Deborah Blagg & Susan Young
- 28 Jun 2021
- Research & Ideas
Keep or Cut Workers? How Companies Reacted to the COVID-19 Crisis
conduct an analysis to determine how companies were responding to the crisis. Were they retaining their staff and providing essential workers with extra pay, or were they cutting expenses through layoffs and furloughs? "It gave us a rare... View Details
Keywords: by Lane Lambert
- 04 Dec 2014
- Working Paper Summaries
The Air War versus The Ground Game: An Analysis of Multi-Channel Marketing in US Presidential Elections
Keywords: by Doug J. Chung & Lingling Zhang
- 2022
- Chapter
Connecter les rêves
By: Hubert Joly and Mariana Arnaut
Trouver du sens dans son travail est plus que jamais vécu comme essentiel. L’entreprise, l’une des organisations humaines les plus capables d’innovation, a un rôle central à jouer face aux enjeux sociaux et environnementaux. Reste à déterminer quels principes peuvent... View Details
Joly, Hubert, and Mariana Arnaut. "Connecter les rêves." Chap. 8 in En quête de sens: Un dialogue entre dirigeants et futurs dirigeants [In Search of Meaning: A Dialogue Between Leaders and Future Leaders], edited by Rodolphe Durand and Cécile Lavrard-Meyer de Lisle, 125–142. Paris: Dunod, 2022, French ed.
- 2012
- Article
Conflict Policy and Advertising Agency-Client Relations: The Problem of Competing Clients Sharing a Common Agency
By: Alvin J. Silk
What restrictions should be placed on advertising agencies with respect to serving accounts or clients that are competitors of one another in order to avoid conflicts of interest? In recent decades, the advertising and marketing services industry has undergone a number... View Details
Keywords: Advertising Agency; Competitors; Marketing Services Industry; Structural Changes; Agency-client Relationships; Hybrid Conflict Policies; Safeguards; Advertising; Advertising Industry; Europe; Latin America; North and Central America
Silk, Alvin J. "Conflict Policy and Advertising Agency-Client Relations: The Problem of Competing Clients Sharing a Common Agency." Foundations and Trends® in Marketing 6, no. 2 (2012): 63–149.
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
essential part of the restaurant experience. Rebuilding that confidence and trust needs to begin with empathy and respect for restaurant employees who will be a new contingent of frontline workers in the fight against COVID-19 as well as... View Details
- Research Summary
Developing Organizational Capabilities to Compete
By: Michael Beer
Michael Beer’s current research focuses on the question of what makes an Effective Organization. Based on his extensive research and practice about this question Beer has identified six highly interrelated core capabilities:
- Capacity of the... View Details
- 2008
- Working Paper
From Social Control to Financial Economics: The Linked Ecologies of Economics and Business in Twentieth Century America
By: Marion Fourcade and Rakesh Khurana
As the main producers of managerial elites, business schools represent strategic research sites for understanding the formation of economic practices and representations. This article draws on historical material to analyze the changing place of economics in American... View Details
- 29 Jan 2018
- Book
How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster
is in process. Teaming, she says, is essential to organizational learning. In her new book Extreme Teaming: Lessons in Complex, Cross-Sector Leadership, Edmondson, the Novartis Professor of Leadership and Management at Harvard Business... View Details
- 15 Jul 2013
- Research & Ideas
Five Imperatives for Improving Health Care
business management expertise can be harnessed to improve everything from delivering affordable essential services to the poor to making the US more competitive in world markets. In the future, the Forum on Healthcare Innovation will turn... View Details
- 25 Aug 2014
- HBS Case
Starbucks Reinvented
it, he bemoaned decisions (for which he accepted responsibility) that improved efficiency and increased economies of scale but robbed stores of some of their essential magic, such as the smell of roasting coffee and the sights and sounds... View Details