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  • November 2017
  • Teaching Note

Reinventing Best Buy

By: John R. Wells and Gabriel Ellsworth
Teaching Note for HBS No. 716-455. On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales.... View Details
Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Technology; Hardware; Information Technology; Internet; Mobile Technology; Online Technology; Search Technology; Software; Web; Web Sites; Wireless Technology; Resource Allocation; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
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Wells, John R., and Gabriel Ellsworth. "Reinventing Best Buy." Harvard Business School Teaching Note 718-442, November 2017.
  • June 2013 (Revised November 2013)
  • Case

Bluefin Labs: The Acquisition by Twitter

By: John Deighton and Leora Kornfeld
What is the value of Bluefin Labs's social listening data to Twitter? Acquired by Twitter in 2013, Bluefin had built a system that gathered millions of online comments in an effort to develop new metrics for TV programs and brand advertising. With data from Twitter... View Details
Keywords: Measurement and Metrics; Data and Data Sets; Internet; Software; Communication Technology; Advertising; Social and Collaborative Networks; Acquisition; Television Entertainment; Advertising Industry; Advertising Industry; United States
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Deighton, John, and Leora Kornfeld. "Bluefin Labs: The Acquisition by Twitter." Harvard Business School Case 513-091, June 2013. (Revised November 2013.) (request a courtesy copy.)
  • June 2007
  • Article

Competitive Crowding and Risk Taking in a Tournament: Evidence from NASCAR Racing

Keywords: Competition; Risk and Uncertainty; Entertainment; Information; Sports Industry
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Bothner, Matthew, Jeong-han Kang, and Toby E. Stuart. "Competitive Crowding and Risk Taking in a Tournament: Evidence from NASCAR Racing." Administrative Science Quarterly 52, no. 2 (June 2007): 208–247.
  • 15 Dec 2024
  • News

Origin Story: Tasila Banda (MBA/MPP 2025)

editor.” Recs: Book: Girl, Woman, Other, by Bernardine Evaristo; podcast: Heavyweight; TV show: We Are Lady Parts. Next move: New York, London, or Los Angeles. “I spent the summer meeting as many people as possible and learning about the View Details
Keywords: Julia Hanna
  • Profile

Jonathan Evans

what drives and interests me, and about what careers will best offer the opportunity to make an impact. The career office provides structure with innumerable resources, from career coaches with expertise in all facets of a job search to View Details
Keywords: Entertainment / Media; Entertainment / Media
  • 25 Feb 2014
  • First Look

First Look: February 25

the weakening of democratic governance and the politics of decisions about industrial policy. Publisher's link: http://www.psupress.org/books/titles/978-0-271-05631-9.html August 2013 Research Policy Digital Dark Matter and the Economic... View Details
Keywords: Sean Silverthorne
  • 02 May 2011
  • Research & Ideas

Casino Payoff: Hands-Off Management Works Best

management structures. So casino hosts in some units are more tightly watched than others, allowing the researchers to evaluate results in both loosely and tightly monitored environments. In what appears to be an industry standard, casino... View Details
Keywords: by Dennis Fisher; Entertainment & Recreation

    George W. Lucas

    Lucas has produced and directed some of the most successful films in history including the Star Wars Trilogy and the Indiana Jones series. Through his Industrial Light and Magic subsidiary, he has pioneered some of the most dramatic... View Details
    Keywords: Entertainment & Broadcast Media
    • July 2024
    • Case

    Wizards of the Coast and Magic: The Rebounding

    By: Boris Groysberg and Tom Quinn
    This case traces the history and growth of the Magic: The Gathering trading card game. From its development in 1993 by tiny studio Wizards of the Coast, to Wizards’ acquisition by toy giant Hasbro in 1999, to its evolution into a billion-dollar brand in 2023,... View Details
    Keywords: Business Growth and Maturation; Change Management; Transformation; Cost vs Benefits; Business Cycles; Games, Gaming, and Gambling; Global Strategy; Growth and Development; Selection and Staffing; Collaborative Innovation and Invention; Innovation Leadership; Intellectual Property; Job Design and Levels; Knowledge Use and Leverage; Leading Change; Growth and Development Strategy; Growth Management; Management Succession; Risk Management; Brands and Branding; Product Positioning; Organizational Change and Adaptation; Competitive Strategy; Competitive Advantage; Expansion; Mergers and Acquisitions; Product Development; Entertainment and Recreation Industry; United States; Washington (state, US); Seattle; Japan
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    Groysberg, Boris, and Tom Quinn. "Wizards of the Coast and Magic: The Rebounding." Harvard Business School Case 424-047, July 2024.
    • 18 Nov 2002
    • Research & Ideas

    Enterprising Women—a History

    professor Nancy Koehn, pointing out that women played key roles in the early American economy through the development of cottage industries and in the organization and work of benevolent societies. The exhibit does a wonderful job in... View Details
    Keywords: by Laura Linard
    • May 2017 (Revised April 2020)
    • Case

    Raj Kapoor: The Socialist Showman

    By: Geoffrey Jones and Snigdha Sur
    This case examines the career of Raj Kapoor, the legendary Bollywood filmmaker of the postwar decades. It explores how Kapoor built RK studios after 1948 by releasing a series of movies that combined romance with social messages focused on the fate of the common man in... View Details
    Keywords: Film Entertainment; History; Personal Development and Career; Social Issues; Gender; Problems and Challenges; Values and Beliefs; Motion Pictures and Video Industry; India; Soviet Union
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    Jones, Geoffrey, and Snigdha Sur. "Raj Kapoor: The Socialist Showman." Harvard Business School Case 317-100, May 2017. (Revised April 2020.)
    • 10 Feb 2014
    • News

    King of His Castle

    of industry such as Andrew Carnegie. "They were interesting stories of integrity that stayed with me," he says. After graduating, Appling spent several years at McKinsey & Company, then took a job at Seimens. In 2006, he began at Bright... View Details
    Keywords: Jill Radsken; Arts, Entertainment
    • February 2025
    • Case

    RedBird Capital Partners

    By: Anita Elberse and David Moreno Vicente
    In July 2024, Gerry Cardinale, the founder and managing partner of RedBird Capital Partners (‘RedBird’) has helped orchestrate a high-profile deal in the world of entertainment: one in which Skydance Media (‘Skydance’), a content production studio led by David Ellison... View Details
    Keywords: Film; Television; Superstars; General Management; Investing; Mergers and Acquisitions; Private Equity; Asset Management; Entertainment; Media; Sports; Business or Company Management; Investment; Marketing; Strategy; Financial Services Industry; Financial Services Industry; Financial Services Industry
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    Elberse, Anita, and David Moreno Vicente. "RedBird Capital Partners." Harvard Business School Case 525-049, February 2025.
    • September 1999
    • Case

    Project Dreamcast: Serious Play at Sega Enterprises Ltd. (A)

    By: Stefan H. Thomke and Andrew Robertson
    Focuses on the ongoing competitive battles in the global home video game market that is estimated to exceed $15 billion by 1999 in the United States and Japan alone. Describes how Sega Enterprises has redesigned its development processes to create a revolutionary... View Details
    Keywords: Games, Gaming, and Gambling; Competitive Strategy; Technological Innovation; Growth and Development Strategy; Partners and Partnerships; Product Development; Business Growth and Maturation; Market Entry and Exit; Sales; Entertainment and Recreation Industry; Entertainment and Recreation Industry
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    Thomke, Stefan H., and Andrew Robertson. "Project Dreamcast: Serious Play at Sega Enterprises Ltd. (A)." Harvard Business School Case 600-028, September 1999.
    • October 2011 (Revised February 2012)
    • Case

    One Game to Rule Them All: Lord of the Rings Online and the MMO Market

    Keywords: Competition; Strategy; Business Model; Games, Gaming, and Gambling; Video Game Industry
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    Halaburda, Hanna, William Collis, Rob McKeon, and Ivan Nausieda. "One Game to Rule Them All: Lord of the Rings Online and the MMO Market." Harvard Business School Case 712-434, October 2011. (Revised February 2012.)
    • April 2006 (Revised November 2006)
    • Case

    Livedoor

    By: Robin Greenwood and Michael Schor
    The president of Fuji Television must decide how to respond to a competing bid for the shares of Nippon Broadcasting Systems (NBS). Livedoor, the other bidder, is a highly valued Internet company that has been accused of financial wizardry to keep its stock price high. View Details
    Keywords: Stock Shares; Internet and the Web; Ethics; Television Entertainment; Behavioral Finance; Corporate Finance; Media and Broadcasting Industry; Japan
    Citation
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    Greenwood, Robin, and Michael Schor. "Livedoor." Harvard Business School Case 206-138, April 2006. (Revised November 2006.)
    • Profile

    Durdana Achakzai

    and Latin America. Going to HBS is like traveling around the world to learn global business practices." Applying a broad perspective to energy Even though she had no plans to work in the entertainment industry, Durdana used her... View Details
    • Web

    Career Journey | MBA

    1% Europe 5% Latin America 1% Middle East / North Africa < 1% United States 88% Class of 2024 who actively sought and accepted full-time roles after graduation. Industry Consulting 18% Consumer Products 3% View Details
    • Web

    Daniela Villafuerte | MBA

    in data management and analytics. Data drives the major industries in the world from health and economics to entertainment and government. Through the gathering and analysis of data, optimization and quality... View Details
    • 28 Feb 2011
    • News

    Rebooting the Human Condition

    “futurist,” Enriquez has received, along with Bill Gates, an unprecedented invitation to be a guest curator at the 2011 TED (Technology Entertainment and Design) conference, which kicks off today (February 28) in California. TED, whose... View Details
    Keywords: Health, Social Assistance; Management, Scientific, and Technical Consulting Services; Professional Services
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