Employee Driven Innovation - Publications - Faculty & Research

W. Earl Sasser

Earl Sasser is a Baker Foundation Professor at Harvard Business School and has been a member of the faculty there since 1969. He received a B.A. in Mathematics from Duke University in 1965, an MBA from the University of North Carolina in 1967, and a Ph.D. in... View Details

21 Aug 2017
Lessons from the Classroom

Companies Love Big Data But Lack the Strategy To Use It Effectively

streams that track performance feedback and organizational culture; and analyses of digital trace data to map and shape organizational networks. “As managers and employees work through these challenges and tradeoffs, the potential gains... View Details

Keywords: by Dina Gerdeman

22 Oct 2007
Research & Ideas

Bringing ‘Lean’ Principles to Service Industries

the more familiar lean technique of value stream mapping (VSM) to identify and decrease wasted time and effort throughout the software development process. Improving From The Bottom Up While most organizations struggle with implementing a new system, fighting the... View Details

Keywords: by Julia Hanna; Computer

16 Jun 2020
Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

end-customers. Finally, Dettol created the #HandWashChallenge to encourage proper washing techniques while using its product, garnering over 20 billion views on TikTok. Firms that connect emotionally with their external and internal customers and emotionally and... View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service

20 Sep 2011
First Look

First Look: September 20

examine whether multi-location firms increase internal ties when they face appropriability risks from direct competitors. Our empirical analysis of the global semiconductor industry shows that when leading firms co-locate with direct market competitors, View Details

Keywords: Sean Silverthorne

21 Jun 2022
HBS Case

Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams

When COVID-19 forced companies to send employees home two years ago, newly remote workers largely reconnected on two collaboration apps: Slack and Microsoft Teams. The pandemic propelled Slack beyond its core following in the technology... View Details

Keywords: by Lane Lambert; Information Technology; Technology

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

this a priority, nagging them like worried grandmothers and sending chicken soup to their home offices if that is what it takes. Leaders also need to model self-care for their teams. Looking disheveled and exhausted in virtual meetings can rattle View Details

Keywords: by Sean Silverthorne

30 Apr 2020
Book

Fighting Climate Change Requires a New Capitalism

Rebecca Henderson spent her young adult years living two lives. At work, she preached the risks of resisting change to MBA students at the Massachusetts Institute of Technology, drawing on lessons she learned while watching factories close as a management consultant.... View Details

Keywords: by Danielle Kost; Energy

Web

Winners & Runners-Up | New Venture Competition

Building a zero-fee money transfer platform for African migrants. Feather Health Kirsten Soong (MBA 2022) Daniel Navarro Mariya Rivkin (MBA 2022) Social Enterprise Track Runner-Up An AI driven digital platform to help people with chronic... View Details

18 Apr 2018
First Look

First Look at New Research and Ideas, April 18, 2018

forthcoming Academy of Management Journal Ideological Misfit? Political Affiliation and Employee Departure in the Private-Equity Industry By: Bermiss, Y. Sekou, and Rory McDonald Abstract—Though organizations are increasingly active... View Details

Keywords: Sean Silverthorne

21 Feb 2017
First Look

First Look at New Research: February 21

Milken's true impact had been. Was he simply a misunderstood financial innovator who democratized access to capital? Or was he driven purely by greed and by nefarious personal financial motives? Purchase... View Details

Keywords: Carmen Nobel

03 Oct 2017
First Look

First Look at Research and Ideas, October 3, 2017

Tatiana Sandino Abstract—Using retail chain data, we study the effects of a tournament incentive plan incorporating objective and subjective criteria. In principle, such plans could motivate employees to perform both at a high level,... View Details

Keywords: by Sean Silverthorne

01 Dec 2019
News

Bridging the Gap

spread such efforts, YALP is slowly but surely beginning to see on-the-ground results of the partnerships and innovation it’s designed to foster. In the aftermath of the 2016 presidential election, phrases like income inequality and... View Details

Keywords: Julia Hanna; illustration by Josh Cochran; photographed by Melissa Golden; cross sector collaboration; local government; nonprofits; education; leadership; Administration of Economic Programs; Government

11 Dec 2023
Blog Post

Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy

General Manager of E-Commerce role and later GM of North America position, leading thousands of employees and a billion-dollar business. During this time, she also took on new roles in her personal life, marrying her husband Mike and... View Details

Web

Patrick Mullane | About

non-degree programs including all online, in-person, and blended programs. Together, HBS Online and Executive Education reach approximately 40,000 participants per year through more than 100 programs using a custom, online learning platform, the View Details

Web

HBS Alumni Conference: Accelerating Climate Solutions - Alumni

2015–2021, Jones served as the founding Dean of the College of Innovation + Design at Boise State University, and from 2010–2015, he worked at Harvard University, serving from 2011 as the Evans Family Foundation Managing Director of the... View Details

17 Jan 2011
Research & Ideas

Being the Boss

shaking your head, so I have to ask, actively, if everything is OK. Q: What are you working on next? A: My next book is on leadership for innovation—on what kind of leadership is most appropriate if sustained breakthrough innovation is... View Details

Keywords: by Carmen Nobel

01 Mar 2024
News

Case Study: Testing the Waters

(CureHydration.com), on Amazon, and by more than 13,000 retailers, from Walgreens to Wegmans. The VC-backed company has nine full-time employees and has more than doubled every year while also improving margins, Picasso says. The... View Details

Keywords: Jen McFarland Flint; Food and Beverage Stores; Retail Trade

Web

Frequently Asked Questions - Health Care

Frequently Asked Questions Frequently Asked Questions What is the HBS Health Care Initiative? The HBS Health Care Initiative (HCI) was launched in 2005 to impact managerial practice and the pace of innovation in health care. The HCI does... View Details

03 Mar 2009
First Look

First Look: March 3, 2009

development of a business model based on "software as a service" (SaaS) for security solution distributed through Internet Service Providers (ISPs). F-Secure disruptively entered a mature business with dominant players by executing an View Details

Keywords: Martha Lagace

Publications