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  • 12 PM – 1 PM EDT, 19 Sep 2017
  • Webinars: Career

Navigate Conflict and Build Stronger Relationships at Work

Every day at work we navigate competing interests, clashing personalities, and limited time and resources. The most effective leaders know how important it is to be able to navigate difficult conversations and work through conflict to improve our relationships. View Details
  • Portrait Project

Judy D'Agostino

among family, I remained an outsider; even as I endured the inconveniences of power cuts and well water, I was a Westerner. My stays were time-bound, my presence ephemeral. I am American.I pledged allegiance to the flag each morning, and swelled with View Details
  • 01 Sep 2003
  • News

Fred Newman

traveling “sound effects guy” on Garrison Keillor’s A Prairie Home Companion radio show, “doing what I used to do behind teachers’ backs.” He uses acoustic technology to enhance the art of storytelling. “Information is in words,” says Newman, “but all the View Details
Keywords: Susan Young; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 29 Dec 2014
  • Research & Ideas

Most Popular Articles and Research Papers of 2014

Silvia Bellezza, Francesca Gino, and Anat Keinan shows there may be prestige advantages when you stand out rather than fit in. The Role of Emotions in Effective Negotiations Senior Lecturer Andy Wasynczuk, a former negotiator for the New... View Details
  • 01 Apr 2000
  • News

Books

selecting references, and creating a résumé, to planning and executing a search campaign, interviewing techniques, and negotiating job offers. An extensive bibliography includes both publications and Web sites that address topics such as the View Details
Keywords: Amy E. Dean
  • 01 Jun 2004
  • News

Books

readers through a step-by-step process for developing a “personal kaleidoscope” that will enable them to assess their own strengths, values, ambitions, and emotions more accurately and to recognize and enjoy success when they achieve it.... View Details
Keywords: book review; faculty books; Publishing Industries (except Internet); Information
  • October 2009
  • Article

A Decision-making Perspective to Negotiation: A Review of the Past and a Look into the Future

By: Chia-Jung Tsay and Max Bazerman
Through the decision-analytic approach to negotiations, the past quarter century has seen the development of a better dialog between the descriptive and the prescriptive, as well as a burgeoning interest in the field for both academics and practitioners. Researchers... View Details
Keywords: Decision Making; Negotiation; Perspective; Ethics; Emotions; Perception; Relationships; Management Practices and Processes; Training; Behavior
Citation
Find at Harvard
Related
Tsay, Chia-Jung, and Max Bazerman. "A Decision-making Perspective to Negotiation: A Review of the Past and a Look into the Future." Negotiation Journal 25, no. 4 (October 2009): 467–480.
  • 25 Feb 2020
  • News

Action Plan: Just Breathe

corporate world when he was working his way up the ranks: mindfulness, stress resilience, sleep training, and emotional intelligence skills. “With ongoing change and disruption, the crisis business is now facing on a global scale is... View Details
Keywords: April White
  • 01 Mar 2019
  • News

In Character: A Case Discussion Drama

emotions and self-narratives can drive a firm’s trajectory and, ultimately, its value. The cast of characters includes Petja Stoyanovic (Stoy Food’s 83-year-old founder and CEO) and his three children: Katrina (VP, private label... View Details
Keywords: Julia Hanna
  • Portrait Project

Zachary Surak

remember the emotional sting. The world slowed to a crawl. I focused on my weaknesses. They were too great to count — SATs, grades, leadership. Then bitter resentment washed over me. My blood returned. It now boiled under my skin. I... View Details
  • 01 Sep 2017
  • News

3-Minute Briefing: Jeetendr Sehdev (MBA 2004)

selfies incredibly meaningful and empowering. We need that compassion and emotional understanding to create brands that connect. Brands today are looking to develop fanatics. Being careful or silent as a means of capturing the largest... View Details
Keywords: Julia Hanna; News, Library, Internet, and Other Services; Information
  • Portrait Project

Gary Binford

my infectious laughter and emotive vocal music as an entertainer and a recorded music executive. Even when I become world-renowned and my voice resounds, not only on the world stage but also on life's stage, I would like people to... View Details
  • 12 Nov 2008
  • Research & Ideas

The Marketing of a President

believe in." The emotional appeal was buttressed with solid and specific policy details. The ability to combine emotional with functional benefits and the discipline to be consistent in positioning and... View Details
Keywords: by John Quelch
  • 04 Oct 2018
  • News

“A Shout Through Time”

by the metal detectors as a piece of potentially silver. So after they started to clean it, little by little the name appeared, and then the code appeared and the emotion was very strong, because suddenly they started to realize this was... View Details
  • 02 Oct 2017
  • News

Radical Generosity for the Real World

a long time for some of these guys that they felt like real humans again. And to see that, I mean, that's the kind of trust that just blew me away. Money has always meant emotional security for me, and having it means that I don't have to... View Details
  • 30 Mar 2009
  • Research & Ideas

Professional Networks in China and America

reported whether they relied on those people for economic resources, emotional support, career guidance, or task advice. The people we surveyed also indicated the degree to which they felt two kinds of trust—affect- and cognition-based... View Details
Keywords: by Sean Silverthorne
  • 25 Feb 2020
  • News

Teachable Moments

session. Students don’t want to be embarrassed, surprised, or shamed. They shouldn’t arrive with those emotions engulfing them. I must illustrate that even when one of them is not prepared or wastes class time with comments that don’t... View Details
  • 01 Mar 2006
  • News

Artful Contributions

shape the museum’s collections and programs. ARTnews magazine last summer ranked the couple among the world’s top 200 art collectors. “Terry has the passion and emotional voltage of the collector, balanced with the reasoned, businesslike... View Details
Keywords: Museums, Historical Sites, and Similar Institutions; Arts, Entertainment
  • 22 Feb 2022
  • News

Turning Point: Ready or Not

small lemon tree in the graveyard where his father and uncle had been buried. His death made me realize my own mortality, but it was more of a rational response than an emotional one. My grandmother’s death felt different. Like so many... View Details
Keywords: reflection; life experience; leadership
  • 01 Jun 2013
  • News

Alumni Books

contexts while staying grounded in one's own natural style. Molinsky advises how to overcome the emotional and psychological impediments to doing so. Leadership and the Art of Struggle: How Great Leaders Grow through Challenge and... View Details
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