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  • All HBS Web  (1,469)
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  • 04 Jun 2014
  • What Do You Think?

Does Internet Technology Threaten Brand Loyalty?

has to be a mistake to carry over uncritically to the management of information those concepts that have proven so useful during the centuries when things were the dominant resources.... These concepts include the notion of hiding and... View Details
Keywords: by James Heskett; Advertising; Consumer Products; Technology
  • 06 Nov 2019
  • Op-Ed

Torched Planet: The Business Case to Reinvent Almost Everything

The world is. on. fire. The Earth is burning. We only have a little time to arrest climate change, and if we fail to do so the consequences will be both dire and irreversible. We have the technology and the resources to fix things, if we want to. We even have a... View Details
Keywords: by Rebecca Henderson; Energy
  • 01 Feb 2017
  • What Do You Think?

Is the Next Jobs Crisis Just Ahead?

international competition as well as technological innovation. Now consider these facts: In the US, there are 10 non-governmental jobs in the service sector for every manufacturing job. The ratio is roughly comparable in Western Europe and is even 3 to 1 in a country... View Details
Keywords: by James Heskett; Service
  • 17 Jul 2007
  • First Look

First Look: July 17, 2007

bundle. Dominant firms otherwise sheltered from entry by standalone rivals may be vulnerable to an adjacent platform provider's envelopment attack. We analyze conditions under which envelopment strategies are likely to succeed. Download... View Details
Keywords: Martha Lagace
  • 12 Aug 2008
  • First Look

First Look: August 12, 2008

in addition to the already competitive mobile communication segment where the company's once dominant market share was heavily eroded. Mao had to decide on the pricing strategies for the company's various product lines, including fixed... View Details
Keywords: Sean Silverthorne
  • 03 Jul 2018
  • First Look

New Research and Ideas, July 3, 2018

case:https://hbsp.harvard.edu/product/118090-PDF-ENG Harvard Business School Case 718-486 AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th Century By the 1930s, AT&T dominated the American... View Details
Keywords: Dina Gerdeman
  • 08 Mar 2011
  • First Look

First Look: March 8

immigrants made a conspicuous impact. Part I demonstrates the dominant role of immigrants in forming public financial policies from 1775 to 1817. Part II surveys 12 merchant and investment banking firms founded during the nineteenth... View Details
Keywords: Sean Silverthorne
  • 30 Oct 2007
  • First Look

First Look: October 30, 2007

historically the key institutions that have collected and responded to reports of side effects in the United States since the early 19th century. Three major periods emerge from this survey: an era of professional control; an era of regulation by the state; and a... View Details
Keywords: Sean Silverthorne
  • 10 Apr 2006
  • Research & Ideas

American Auto’s Troubled Road

competing on the basis of discounts, U.S. carmakers need to get to the point where people want to buy their cars. —Stefan Thomke Although the Big 3 (or maybe the Big 2, after Chrysler's merger with Daimler) continue to dominate the U.S.... View Details
Keywords: by Garry Emmons; Manufacturing; Transportation; Auto
  • 03 Aug 2010
  • First Look

First Look: August 3

quantitative, large-sample study of digital cameras introduced from 1991 to 2006 by firms from three prior industries: photography, consumer electronics, and computers. By 2004, several features had emerged as a dominant design; however,... View Details
Keywords: Martha Lagace
  • 04 Mar 2014
  • First Look

First Look: March 4

India on firm size dynamics and reallocation of resources within industries. Following deregulation, resource misallocation declines, and the left-hand tail of the firm size distribution thickens significantly, suggesting increased entry by small firms. However, the... View Details
Keywords: Sean Silverthorne
  • 20 Oct 2014
  • Research & Ideas

Users Love Ello, But What’s the Business Model?

supply of VC money and told you to start a viable social network, what would it look like? What would it do differently? SG: I wouldn't build a social network for the masses because I think that space is difficult to capture given Facebook's View Details
Keywords: Re: John A. Deighton & Sunil Gupta; Publishing; Financial Services
  • 24 Apr 2013
  • Research & Ideas

Who Sets Your Benchmarks?

magazine covers, which were dominated by the smiling faces of people who had "made it." Boy, they sure seemed happy! As a student, I was regularly assessed, tested, graded, and otherwise measured against "objective"... View Details
  • 05 May 2011
  • Research & Ideas

How ‘Political Voice’ Empowers the Powerless

reported crimes against another disadvantaged social class in India: the Scheduled Castes. The SCs encompass members of the lowest tiers of the Hindu caste system that dominated India's social structure for many years. And like women, SCs... View Details
Keywords: by Maggie Starvish
  • 04 May 2009
  • Research & Ideas

What’s Next for the Big Financial Brands

uncontaminated by the scandal and previously on a slow glide path to oblivion. The RBS brand, like the Merrill Lynch brand, is dead. We may well see RBS branches rebranded NatWest and NatWest become the dominant surviving retail brand... View Details
Keywords: by John Quelch; Banking; Financial Services
  • 18 Apr 2005
  • Research & Ideas

Tips to Reinvent the Department Store

allowing brand names to be so dominant in department stores is still an idea that should be reconsidered. Chadwick said that Bloomingdale's had reconsidered the concept—and was moving away from it. New Bloomingdale's stores do not have... View Details
Keywords: by Julie Jette; Retail
  • 24 Jul 2000
  • Research & Ideas

Global Brands: Connecting With Consumers Across Boundaries

elsewhere." Going forward, he predicted, as the television screen and computer monitor converge into one "box," the banner ads that dominate the Web—but do little to engage the attention of consumers—will disappear. Another... View Details
Keywords: by James E. Aisner
  • 11 Aug 2016
  • Cold Call Podcast

Why College Rankings Keep Deans Awake at Night

universities in the world of higher education in the 21st century. Is it going to be Europe, whose great institutions really defined what a modern university would be in the 19th century? The United States, which is without question still at the moment the View Details
Keywords: Re: William C. Kirby; Education
  • 19 Jan 2016
  • First Look

January 19, 2016

emphasize users over producers. Large parts of the knowledge economy now routinely rely on users, communities, and open innovation approaches to solve important technological and organizational problems. This view of innovation, pioneered by the economist Eric von... View Details
Keywords: Sean Silverthorne
  • 19 Jan 2022
  • In Practice

7 Trends to Watch in 2022

practice and co-leads the Managing the Future of Work initiative. Rosabeth Moss Kanter: Coalitions and climate change My wish is that 2022 will be dominated by glorious visions of a green and blue economy future, but I’m afraid politics... View Details
Keywords: by HBS News
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