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  • All HBS Web  (1,910)
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  • 25 Sep 2006
  • Research & Ideas

How Software Platforms Revolutionize Business

transformed nearly every major industry for the past quarter century." Think of software platforms as ring leaders of ecosystems in which a few or many companies can participate to reach users. These core products, like Windows, for... View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • 22 Aug 2011
  • Research & Ideas

Getting to Eureka!: How Companies Can Promote Creativity

We tend to think of the moment of insight and creativity in sudden and shocking terms: the bathtub overflowing (Archimedes), the apple beaning off the head (Newton), the bolt of lightning shivering the key at the end of a kite (Franklin).... View Details
Keywords: by Michael Blanding
  • 07 Nov 2017
  • First Look

New Research and Ideas: November 7, 2017

Goals Challenges Traditional Organizational Designs By: Battilana, Julie, Michael Fuerstein, and Michael Lee Abstract—For an extended period during the first half of the 20th century, industrial democracy was a vibrant movement, with... View Details
Keywords: Carmen Nobel
  • 25 May 2020
  • Research & Ideas

Has Occupational Licensing Outlived Its Usefulness?

on consumers, platform managers, and policymakers. Martha Lagace: What piqued your interest in this research? Chiara Farronato: I study market design choices of online platforms from eBay to Airbnb. Online platforms help match many... View Details
Keywords: by Martha Lagace; Service
  • 30 May 2007
  • Research & Ideas

Health Care Under a Research Microscope

taking care of ill patients and how we manage that act, how you design the processes that execute on that goal, and how you design the organizations that support those processes." I View Details
Keywords: by Sean Silverthorne; Health; Biotechnology
  • 28 Sep 2015
  • Research & Ideas

Six Lessons from Mobile Money Ventures in Developing Countries

In many emerging economies, the need to give people in poverty better access to financial services seems obvious. The mobile phone is a perfect vehicle, given their widespread adoption, even among the financially less well off. Designing... View Details
Keywords: by Dina Gerdeman; Financial Services; Telecommunications
  • 21 May 2014
  • Lessons from the Classroom

CORe: HBS Powers Up Online Program on Business Fundamentals

can draw on the analytical skills they've developed to reason through an unfamiliar problem. In addition to the cases, we often assign readings to go with the cases. We use these readings to teach theory that the students can then apply in their case analysis. However,... View Details
Keywords: by Michael Blanding; Education
  • 31 Jul 2007
  • First Look

First Look: July 31, 2007

  Working PapersCoupled Search Processes: Why Is It So Difficult to Find that Organizational Design Matters? Authors:Nicolaj Siggelkow and Jan W. Rivkin Abstract Organizational design affects performance via... View Details
Keywords: Martha Lagace
  • 05 Jul 2004
  • Research & Ideas

Radical Change, Entrepreneurial Opportunity

importantly, mindset. Photography firms like Nikon, Canon, or Kodak, coming into this new arena, think about it very differently than Sony or another consumer electronics firm or HP or Intel as computer industry firms. So given the biases... View Details
Keywords: by Michael J. Roberts; Technology
  • 22 Feb 2000
  • Research & Ideas

The Mind of the Market: Extending the Frontiers of Marketing Thought

And, it might seem appropriate to ask, how do such philosophical questions relate to marketing? Zaltman's eponymous research tool, the Zaltman Metaphor Elicitation Technique, called ZMET for short, was designed to illuminate exactly these... View Details
Keywords: by Martha Lagace
  • 05 May 2003
  • Research & Ideas

Greed, Fear, and The System Hinder Corporate Reform

shareholders have lost an "enormous" amount of wealth? Designing regulatory systems is very tricky and could result in the "unintended consequences" of slippery CEO pay efforts, he observed. "I View Details
Keywords: by Martha Lagace
  • 11 Oct 2017
  • Research & Ideas

The House Wants to Squelch Voices of ‘Small’ Shareholders. Research Shows Those Voices Matter.

Source: iStock In June 2017, the US House of Representatives passed the Financial CHOICE Act, a 589-page bill designed to repeal many of the regulations in the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010. Buried on... View Details
Keywords: by Carmen Nobel
  • 31 Mar 2014
  • Research & Ideas

Encouraging Niche Content in an Ad-Driven World

the production of high-quality niche content? "The number of eyeballs might not be as many, but advertisers obviously care about the match between content and an upper-end consumer," Zhu says. "If you are a very specialized company, you may want to View Details
Keywords: by Julia Hanna; Information; Publishing; Journalism & News
  • 15 May 2019
  • Research Event

The Unconventional Capitalism That Shapes Business History

Lalocracio In thinking about the current contested state of global capitalism, and what to do about it, much can be learned from the debates I heard at the recent Harvard Business School conference, Seeking the Unconventional in Forging... View Details
Keywords: by Geoffrey G. Jones; Education
  • 27 Jul 2015
  • Research & Ideas

The ‘Promotion’ That Makes You Feel Bad

Companies change strategy, operational processes, and policies all the time, each shift creating a new group of winners and losers. When Steve Jobs became CEO of Apple for the second time, the culture shifted, with designers enjoying... View Details
Keywords: by Roberta Holland
  • 06 Nov 2017
  • Research Event

Who is Responsible for the Future of Cities?

have to make sense of this.” It was a fitting introduction to a multidisciplinary panel called The Future of Cities, which considered urban growth from as many diverse perspectives as there were panelists. Hosted by the Harvard Business School and Graduate School of... View Details
Keywords: by Carmen Nobel
  • 23 Jul 2014
  • Lessons from the Classroom

Innovation Is Magic. Really

problem the product or service should be designed to solve. For example, when Walt Disney was plotting out Disneyland in the late 1940s, he didn't concern himself at first with typical amusement park issues like how many rides to build,... View Details
Keywords: by Dina Gerdeman; Consumer Products
  • 23 Jul 2018
  • Research & Ideas

The Open Office Revolution Has Gone Too Far

crazy and interesting things as managers and designers of their organizations. And then we, the academics, come around and try to figure out, rigorously, what had a positive and negative impact on performance and other behavioral... View Details
Keywords: Re: Ethan S. Bernstein
  • 02 Mar 2016
  • What Do You Think?

Is Apple’s Real Privacy Challenge Technology Innovation Itself?

Silicon Valley deceiving itself in thinking that security and privacy in the use of its products can be preserved? Is Apple’s refusal to unlock the phone, as important as it is to its business future, anything more than an effort to delay... View Details
Keywords: by James Heskett; Technology
  • 08 Apr 2015
  • What Do You Think?

Are Technology Companies Ripe for Disruption?

trying to impress his/her peers and just confuses the customer." Mark Altobello offered an interesting theory: "We try to make the software so flexible to reduce the cost of future changes. But I think we therefore omit the idea... View Details
Keywords: by James Heskett; Computer; Technology
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