Control Systems - Publications - Faculty & Research

08 Feb 2023
Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

underrepresented communities. As the COVID-19 pandemic dragged on, executives worked to continue these efforts, despite supply chain disruptions, labor shortages, and erratic consumer spending. Beyond the moral imperatives of confronting View Details

Keywords: by Hise O. Gibson and Nicole Gilmore

27 May 2009
First Look

First Look: May 27, 2009

foreclosure discounts appear to be related to the threat of vandalism in low-priced neighborhoods. After aggregating to the zip-code level and controlling for regional price trends, the prices of forced sales are mean-reverting, while the... View Details

Keywords: Martha Lagace

10 Jan 2022
Research & Ideas

How to Get Companies to Make Investments That Benefit Everyone

since little of the upside tends to flow back onto corporate balance sheets. To that end, Nagle says, “Can we design systems and regulations to allow a company to get some of those benefits?” One model for the future: Free and open source... View Details

Keywords: by Lane Lambert

11 May 2022
Blog Post

MoMBAs: The Inspiring Student Mothers of HBS

This Mother’s Day, we celebrated progress and possibility on the HBS campus! HBS first accepted women into the MBA Program in 1963. Fast forward six decades and now classrooms are 44% female and most sections have 1-2 mothers. Across the RC (first-year) and EC... View Details

10 Jul 2007
What Do You Think?

How Much of Leadership Is About Control, Delegation, or Theater?

theater and control is required to make people feel comfortable when fundamental operating systems change ." Narendar Singh Raj Purohit adds that " when things are getting out of View Details

Keywords: by Jim Heskett

24 Jan 2011
HBS Case

Terror at the Taj

young sons died in a fire that swept through their apartment on the hotel's top floor. Even after receiving the news, he insisted on staying at his post to help direct a response to the ongoing attack. (The battle for control at the Taj... View Details

Keywords: by Julia Hanna; Accommodations

18 Nov 2002
Research & Ideas

Where Morals and Profits Meet: The Corporate Value Shift

recognize that risk management is only part of the story and that the benefits of positive values go well beyond problem avoidance. I have seen this progression in some companies that initially turn to values as a damage control measure... View Details

Keywords: by Carla Tishler

18 Dec 2012
First Look

First Look: December 18

more likely to return to work when initial socialization focused on personal identity as compared to a focus on organizational identity or a control condition. In addition, authentic self-expression mediated these relationships. We call... View Details

Keywords: Carmen Nobel

17 Aug 2021
Research & Ideas

Can Autonomous Vehicles Drive with Common Sense?

like." Yet as car manufacturers, tech companies, and ride hailing services move forward with plans for deploying AVs, widespread deployment has been slow, primarily because AVs face a huge challenge: Many people are uneasy about relinquishing View Details

Keywords: by Michael Blanding; Auto

20 Oct 2003
Research & Ideas

Gaps in the Historical Record: Development of the Electronics Industry

$2,500 a month, the cost of a middle-sized punched-card tabulator. Its revenues of $2 billion helped to finance the commercializing of the world's most successful data processor, the System 360, a family of compatible computers. In 1963,... View Details

Keywords: by Alfred D. Chandler Jr.; Consumer Products

02 Oct 2012
First Look

First Look: October 2

Evidence from a Field Experiment Authors: Kevin Boudreau, Tom Brady, Ina Ganguli, Patrick Gaule, Eva Guinan, Karim Lakhani, and Tony Hollenberg Abstract We present the results of a field experiment conducted within the Harvard Medical School View Details

Keywords: Sean Silverthorne

02 Oct 2017
What Do You Think?

Do Bitcoin and Digital Currency Have a Future?

controlled basis by governments) through an innovative, supposedly secure, and secretive system of digital codes that enables owners of the currency to complete transactions off the books and out of the... View Details

Keywords: by James L. Heskett; Financial Services

01 Sep 2006
What Do You Think?

Are We Ready for Self-Management?

is management ready for this? After all, it flies in the face of traditional command and control management practices. And in many cases it will require the development and use of new management information View Details

Keywords: by James Heskett

16 May 2005
Research & Ideas

Nonprofit Networking: The New Way to Grow

survey done on nonprofit leaders, managers often cited a preference for growth by branching, i.e., replicating the organization from one site to another and maintaining central control and ownership of the new units. What Wei-Skillern and... View Details

Keywords: by Martha Lagace

04 Feb 2022
Blog Post

Learning from the Entrepreneurs-in-Residence as a Harvard MS/MBA Student

Ashutosh (Ash) Panchang (MS/MBA 2023) grew up in India and Virginia. He received his B.S. from the University of Virginia in Systems Engineering. Today he is a joint degree student pursuing the Harvard MS/MBA: Engineering Sciences joint... View Details

22 Feb 2021
Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

because sales tasks are determined by a firm’s business strategy and its choices about which customers to focus on. In turn, selling behaviors are affected by your control systems and culture as well as whom... View Details

Keywords: by Kristen Senz

01 Sep 2023
News

Alumni and Faculty Books

of smart investing, showing you how to profit from the power of compounding using stocks, dividends, and options in your investment portfolio. The Compound Code is a must-read for any investor seeking to avoid mistakes and implement View Details

01 May 2012
First Look

First Look: May 1

conflict. In IBM and Microsoft's case this conflict eventually led to control over the new business being given to the old and that in both cases effectively crippled the new business. Book: http://www.nber.org/books/lern11-1 Working... View Details

Keywords: Carmen Nobel

September 2019 (Revised September 2019)
Case

Facebook Fake News in the Post-Truth World

By: John R. Wells, Carole A. Winkler and Benjamin Weinstock

In August 2019, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The first major storm of protest followed the surprise election of Donald Trump as President of the United States on November 8, 2016; many put the blame at the door of fake... View Details

Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Applications and Software; Information Infrastructure; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia

Citation

Educators

Purchase

01 Oct 1998
News

Dinh Thi Hoa: Up from the Ashes of War

in, but there is not a well-developed system to support foreign investors. The bureaucrats here are used to having minute control of every transaction; that doesn't work in the modern business world." After... View Details

Keywords: Dun Gifford, Jr. (MBA 1992)

Publications