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  • 01 Dec 2008
  • Lessons from the Classroom

How Many U.S. Jobs Are ‘Offshorable’?

members of the workforce.” As background material, students read an overview case, "The Offshoring of America," as well as "Monitor's Opportunities in India," a case that follows the decision-making process of the consulting group's CEO... View Details
Keywords: by Julia Hanna
  • 02 Apr 2001
  • What Do You Think?

Telecommuting: Dangerous to Health?

how Xerox machines were really fixed, Xerox brought in an organizational consultant and anthropologist who found, among other things, that some of Xerox's service representatives' most productive time was spent in telling stories (leaking... View Details
Keywords: by James Heskett
  • 30 Oct 2012
  • First Look

First Look: October 30

Cases & Course Materials"Growing Pains at Stroz Friedberg (Abridged) Garvin and Michael NorrisHarvard Business School Case 313-023 In late spring 2009, Stroz Friedberg co-presidents Edward Stroz and Eric Friedberg had to set growth targets for 2010. The... View Details
Keywords: Sean Silverthorne
  • 12 Apr 2004
  • Research & Ideas

Operations and the Competitive Edge

anything, it naturally follows that senior managers can't simply delegate critical decisions involving operations, the adoption of IT or other technologies, and improvement efforts to "experts," whether they're internal or external (e.g., View Details
Keywords: by Martha Lagace
  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

serves as chairman of the consultancy TruePoint Partners and of its educational and research institute, the TruePoint Center for Higher Ambition Leadership. In the e-mail interview that follows, Beer talks about the book and what boards... View Details
Keywords: by Martha Lagace
  • May 1999
  • Teaching Note

Cambridge Technology Partners - 1991 Start Up TN

By: Paul A. Gompers
Teaching Note for (9-298-044). View Details
Keywords: Consulting Industry; Consulting Industry; Cambridge
Related
  • May 1999
  • Teaching Note

Cambridge Technology Partners: Corporate Venturing (August 1996) TN

By: Paul A. Gompers
Teaching Note for (9-297-033). View Details
Keywords: Consulting Industry; Consulting Industry; Cambridge
Related
  • July 2023
  • Supplement

Schuberg Philis: From Success to Significance (B)

By: Thomas J. DeLong and Daniela Beyersdorfer
Three years into their “Ambition” growth plan, in 2022, the management team of Dutch professional service firm Schuberg Philis is taking stock. The global COVID-19 pandemic and other headwinds required adjustments to their growth targets, but they believe that their... View Details
Keywords: Management Succession; Growth Management; Change Management; Transformation; Mission and Purpose; Leadership; Leading Change; Consulting Industry; Consulting Industry; Europe; Netherlands
Related
  • April 1993 (Revised May 1994)
  • Case

General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (A)

By: F. Warren McFarlan and Katherine Seger
Designed to generate discussion on the issues of outsourcing from the perspective of a firm thinking about turning over its IS activities to a third-party vendor. View Details
Keywords: Management Systems; Management Style; Information Technology; Job Cuts and Outsourcing; Business Strategy; Economic Systems; Business or Company Management; Organizational Change and Adaptation; Business Processes; Employment; Emerging Markets; Activity Based Costing and Management; Consulting Industry; Consulting Industry
Related
  • June 2009
  • Teaching Note

Infosys' Relationship Scorecard: Measuring Transformational Partnerships (TN)

By: Francisco de Asis Martinez-Jerez
Teaching Note for [109006]. View Details
Keywords: Consulting Industry; Consulting Industry; India
Related
  • July 2008 (Revised December 2009)
  • Case

Infosys' Relationship Scorecard: Measuring Transformational Partnerships

By: Francisco de Asis Martinez-Jerez, Robert S. Kaplan and Katherine Miller
This case analyzes Infosys' innovative approach to measuring performance in client relations. Infosys' strategy is evolving to build transformational partnerships from its original position as an outsourcer of end-to-end IT projects. A transformational partner helps... View Details
Keywords: Partners and Partnerships; Performance Evaluation; Attorney and Client Relationships; Job Cuts and Outsourcing; Balanced Scorecard; Competitive Strategy; Commercialization; Competitive Advantage; Economic Growth; Growth and Development Strategy; Consulting Industry; Consulting Industry; India
Related
  • August 2004 (Revised December 2004)
  • Case

Keane's Acquisition of Metro Information Services (B)

By: Francisco de Asis Martinez-Jerez
Supplements the (A) case. View Details
Keywords: Consulting Industry; Consulting Industry
Related
  • November 1995 (Revised August 1996)
  • Case

Colliers International Property Consultants, Inc.: Organizational Integration

By: Michael Y. Yoshino and Carin-Isabel Knoop
Keywords: Organizational Design; Integration; Consulting Industry; Consulting Industry
Related
  • 23 May 2019
  • Book

These Entrepreneurs Take a Pragmatic Approach to Solving Social Problems

packages, and distributes branded food products sourced from subsistence farmers. “Our vision is to be the preferred provider of food to West Africans,” they said. In 2010, the Nwunelis founded Sahel Capital, which includes a consulting... View Details
Keywords: by Dina Gerdeman; Green Technology
  • 04 Jul 2016
  • Research & Ideas

Is Your Org Chart Stuck in a Rut? Try a Scientific Experiment

organizations that really ends up with no trend line” “For decades, we’ve been in this cycle where an organization hires a consulting firm to help design and execute a restructuring, and then, as soon as they’re done, they start that... View Details
Keywords: by Carmen Nobel
  • 13 Apr 2016
  • Research Event

What Does 'Diversity' Really Mean?

Many male business leaders have the right intentions when it comes to tackling the sticky issue of gender inequality in the workplace. But try as they might to be more sensitive and inclusive with their language, men are quite simply bound to mess up sometimes, said... View Details
Keywords: by Dina Gerdeman
  • 10 Jun 2008
  • First Look

First Look: June 10, 2008

the highest levels of the executive search business. In response, Kelly had begun making strategic investments in firms offering technology-based solutions, but had not yet made significant progress convincing Heidrick's search View Details
Keywords: Martha Lagace
  • 28 Jun 2004
  • Research & Ideas

Microfinance: A Way Out for the Poor

to Chu, himself a Wall Street refugee with grounding in consulting and buy-outs, microfinance has "a double bottom-line." It brings above-average returns for first-movers who tap into what finance specialists see as a new... View Details
Keywords: by Martha Lagace
  • 02 Mar 2020
  • What Do You Think?

Are Candor, Humility, and Trust Making a Comeback?

of a resurgence: HBS Professor Emeritus Michael Beer, in a new book based on a large base of evidence drawn from consulting experience, concludes that “when employees can’t speak truth to power they lose trust in those leaders and become... View Details
Keywords: by James Heskett
  • 14 May 2019
  • Research & Ideas

Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery

by consulting company Accenture, Soltes argues that such codes can be worth quite a lot to companies—but only if they go beyond generic platitudes to create a tool that employees can actually use. Author of the book Why They Do It: Inside... View Details
Keywords: by Michael Blanding

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