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      Conflict and ResolutionRemove Conflict and Resolution →

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      • June 1986
      • Case

      Premier Furniture Co.

      By: Thomas R. Piper
      A credit analyst for a furniture manufacturer is confronted with two customers who have exceeded their credit limits. The financial performance of each has been weak, and one of the customers has a highly leveraged balance sheet. Industry conditions are weak; the... View Details
      Keywords: Cost vs Benefits; Financial Statements; Credit; Sales; Manufacturing Industry
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      Piper, Thomas R. "Premier Furniture Co." Harvard Business School Case 286-130, June 1986.
      • 1985
      • Book

      Revitalizing Businesses: Shareholder/Work Force Conflicts

      By: W. E. Fruhan Jr.
      Keywords: Business and Shareholder Relations; Employees; Conflict and Resolution
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      Fruhan, W. E., Jr. Revitalizing Businesses: Shareholder/Work Force Conflicts. Boston, MA: Harvard Business School, Division of Research, 1985.
      • February 1985
      • Case

      Business Research Corp. (B)

      By: William A. Sahlman
      Contains a description of a set of related decisions confronting the management and directors of Business Research Corp. (BRC) in April of 1984. BRC needs more capital to finance continued development of the market for a full-text database comprised of Wall Street... View Details
      Keywords: Decisions; Finance; Capital Structure; Capital; Goals and Objectives; Conflict of Interests; Business Plan; Financing and Loans; Ethics
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      Sahlman, William A. "Business Research Corp. (B)." Harvard Business School Case 285-090, February 1985.
      • February 1985
      • Article

      Common and Conflicting Interests in Two-Sided Matching Markets

      By: A. E. Roth
      Keywords: Conflict of Interests; Markets
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      Roth, A. E. "Common and Conflicting Interests in Two-Sided Matching Markets." European Economic Review 27, no. 1 (February 1985): 75–96.
      • 1985
      • Manual

      Teacher's Manual for Revitalizing Businesses: Shareholder/Work Force Conflicts

      By: W. E. Fruhan Jr.
      Keywords: Business and Shareholder Relations; Employees; Conflict and Resolution; Books
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      Fruhan, W. E., Jr. Teacher's Manual for Revitalizing Businesses: Shareholder/Work Force Conflicts. Boston, MA: Harvard Business School, Division of Research, 1985.
      • January 1985
      • Case

      Revitalizing Businesses: Shareholder/Work Force Conflicts, Course Module

      By: William E. Fruhan Jr.
      Keywords: Business Ventures; Conflict and Resolution; Business and Shareholder Relations
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      Fruhan, William E., Jr. "Revitalizing Businesses: Shareholder/Work Force Conflicts, Course Module." Harvard Business School Case 985-004, January 1985.
      • 1985
      • Article

      Conflict and Coincidence of Interest in Job Matching: Some New Results and Open Questions

      By: A. E. Roth
      Keywords: Conflict and Resolution
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      Roth, A. E. "Conflict and Coincidence of Interest in Job Matching: Some New Results and Open Questions." Mathematics of Operations Research 10 (1985): 379–389.
      • 1984
      • Book

      Environmental Dispute Resolution

      By: Lawrence Bacow and Michael A. Wheeler
      Keywords: Conflict and Resolution
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      Bacow, Lawrence, and Michael A. Wheeler. Environmental Dispute Resolution. New York: Plenum Press, 1984.
      • September 1984
      • Case

      Henkel Corp.: International Sealants Brand SISTA (A)

      By: Robert J. Dolan
      Corporate headquarters wishes to expand sales of a sealant product currently sold only in the West German market. Regional affiliates, operating on a profit center basis, are not enthusiastic about taking on the new product. The case describes the company's... View Details
      Keywords: Marketing Strategy; Globalization; Expansion; Profit; Conflict Management; Consumer Products Industry; Construction Industry; Europe; West Germany
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      Dolan, Robert J. "Henkel Corp.: International Sealants Brand SISTA (A)." Harvard Business School Case 585-099, September 1984.
      • September 1984
      • Case

      Henkel Corp.: International Sealants Brand SISTA (B)

      By: Robert J. Dolan
      Describes the outcome of implementation of the standardized plan described in Henkel (A). View Details
      Keywords: Marketing Strategy; Globalization; Expansion; Profit; Conflict Management; Outcome or Result; Consumer Products Industry; Construction Industry; Europe; West Germany
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      Dolan, Robert J. "Henkel Corp.: International Sealants Brand SISTA (B)." Harvard Business School Case 585-100, September 1984.
      • 1983
      • Book

      Resolving Environmental Disputes

      By: Lawrence Bacow, Lawrence Susskind and Michael A. Wheeler
      Keywords: Conflict and Resolution
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      Bacow, Lawrence, Lawrence Susskind, and Michael A. Wheeler. Resolving Environmental Disputes. Cambridge: Schenkman Books, 1983.
      • May 1983
      • Article

      The Resolution of Claims in Financial Distress - The Case of Massey Ferguson

      By: Carliss Y. Baldwin and Scott P. Mason
      Keywords: Finance
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      Baldwin, Carliss Y., and Scott P. Mason. "The Resolution of Claims in Financial Distress - The Case of Massey Ferguson." Journal of Finance 38, no. 2 (May 1983).
      • March 1983 (Revised January 1984)
      • Case

      Merloni Group

      By: Christopher A. Bartlett
      The general manager of the recently-established French subsidiary of an Italian appliance company is in conflict with headquarters about unexpectedly poor financial performance. Headquarters management believes it should be able to exert more control over the... View Details
      Keywords: Business Subsidiaries; Trade; Organizational Structure; Performance Evaluation; Power and Influence; France; Italy
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      Bartlett, Christopher A. "Merloni Group." Harvard Business School Case 383-152, March 1983. (Revised January 1984.)
      • June 1981 (Revised February 1983)
      • Case

      West Point: The Cheating Incident (A)

      By: Leonard A. Schlesinger
      Presents a review of published data on the 1976 cheating scandal at West Point. Written from the perspective of the Academy Superintendent, it raises issues of ethics, organizational change and action planning in the face of conflicting stakeholder interests. View Details
      Keywords: Organizational Change and Adaptation; Higher Education; Ethics; Government Administration; Conflict and Resolution; Planning; Public Administration Industry; Education Industry
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      Schlesinger, Leonard A. "West Point: The Cheating Incident (A)." Harvard Business School Case 481-117, June 1981. (Revised February 1983.)
      • April 1981 (Revised January 1997)
      • Case

      Corning Glass Works: The Z-Glass Project

      By: Kim B. Clark
      Considers decisions facing the leader of a manufacturing staff project team assigned to a plant where yields have deteriorated sharply. The process is complex: the plant organization is not cooperative and there are deep disagreements about what is wrong and how to fix... View Details
      Keywords: Decisions; Production; Problems and Challenges; Conflict Management; Performance Productivity; Factories, Labs, and Plants; Groups and Teams; Consumer Products Industry; Manufacturing Industry; United States
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      Clark, Kim B. "Corning Glass Works: The Z-Glass Project." Harvard Business School Case 681-091, April 1981. (Revised January 1997.)
      • January 1980
      • Case

      Technotronics, Inc.

      By: Leonard A. Schlesinger
      Describes the problems of resolving differences between two departments in a decentralized company. Based on Voltamp Electric Co. by T.C. Raymond. View Details
      Keywords: Conflict Management; Interpersonal Communication
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      Schlesinger, Leonard A. "Technotronics, Inc." Harvard Business School Case 480-054, January 1980.
      • July 1976 (Revised April 1983)
      • Case

      Corning Glass Works: The Electronic Products Division (A)

      By: Michael Beer
      Describes a division of Corning Glass Works that finds itself with deep financial and organizational problems. Severe conflict and lack of coordination exist between functional groups. Employees do not have a sense of direction and morale is low. Provides sufficient... View Details
      Keywords: Business Divisions; Change Management; Transformation; Employees; Working Conditions; Business or Company Management; Organizational Change and Adaptation
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      Beer, Michael. "Corning Glass Works: The Electronic Products Division (A)." Harvard Business School Case 477-024, July 1976. (Revised April 1983.)
      • winter 1976
      • Article

      Conflict Avoidance in Concession Agreements

      By: L. T. Wells Jr. and David N. Smith
      Keywords: Conflict and Resolution; Agreements and Arrangements
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      Wells, L. T., Jr., and David N. Smith. "Conflict Avoidance in Concession Agreements." Harvard International Law Journal 17, no. 1 (winter 1976). (Also reprinted in Robert Hellawell and Don Wallace (eds.) Negotiating Foreign Investments: A Manual for the Third World. Washington International Law Institute, 1982.)
      • October 1971 (Revised September 1983)
      • Case

      Sturdivant Electric Corp.

      By: Richard L. Nolan
      A unit manager on a field computer installation job is faced with recurring conflict between a programmer and his immediate supervisor. View Details
      Keywords: Planning; Rank and Position; Problems and Challenges; Conflict and Resolution; Attitudes; Jobs and Positions; Management Teams; Managerial Roles; Public Relations Industry; Computer Industry
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      Nolan, Richard L. "Sturdivant Electric Corp." Harvard Business School Case 172-123, October 1971. (Revised September 1983.)
      • Article

      The Role of Conflict in Economic Decision-Making Groups: Some Empirical Results

      By: Joseph L. Bower
      Keywords: Conflict and Resolution; Economics; Decision Making; Groups and Teams; Information
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      Bower, Joseph L. "The Role of Conflict in Economic Decision-Making Groups: Some Empirical Results." Quarterly Journal of Economics 79, no. 2 (May 1965).
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