Complex Technical Systems - Publications - Faculty & Research

12 Nov 2021
News

Alumni Business Leaders on Confronting the Climate Change Challenge

company that does business in more than 200 countries and uses more than 25 crops sourced from over 7 million acres in 60 different countries, PepsiCo has an opportunity and a responsibility to use our size and scale to help build a food View Details

04 Feb 2010
What Do You Think?

What’s the Best Way to Make Careful Decisions?

from previous decisions is clear and where cause-and-effect relationships can be identified. Unfortunately, in his view these conditions are more and more rare. As he puts it, "intuition is losing relevance in an increasingly complex... View Details

Keywords: by James Heskett

13 Sep 2021
Research & Ideas

Science: The Unlikely Frontier for New Business Ideas

insights into marketable products, resulting in patents with little or no value. A tale of two storage systems All told, the most science intense patents were worth approximately $15.8 million, compared with $8.7 million for inventions... View Details

Keywords: by Avery Forman

01 Jan 2002
News

Egon P.S. Zehnder (MBA '56)

performances of daughter, Heidi, a professional opera singer Recommended Reading Emotional Intelligence, by Daniel Goleman "Goleman shows that integrity, the ability to communicate and influence, self-motivation, empathy, and social skills-not high IQ and high View Details

27 Oct 2002
Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

small number of large major accounts, some mid-sized ones (the previous focus of the field sales force), and often a bunch of little ones. And, accounts are complex collections of diffuse buying teams involving different customer... View Details

Keywords: by Benson Shapiro

Web

Harvard Business School

ICLogistics is the core operating division of a global transportation and logistics firm that specializes in net-centric solutions, complex Systems of Systems (SoS) data, and... View Details

09 Jun 2024
Blog Post

The EC Formula: MBA Class of 2024 Looks Back

extremely passionate about the material and it shows through his preparation for the course. This course, like THCD, was also full of deeply technical experts (in this case engineers), which led to a level of depth in the discussions that... View Details

03 May 2010
Research & Ideas

What Is the Future of MBA Education?

I am also looking at how incentive systems can be designed to promote long-run performance. Excerpt From rethinking The Mba: Business Education At A Crossroads By Srikant M. Datar, David A. Garvin, and Patrick G. Cullen Voices from the... View Details

Keywords: by Martha Lagace; Education

Web

Effects of Climate Change - Business & Environment

Intergovernmental Panel on Climate Change (IPCC), which includes more than 1,300 scientists from around the world, forecasts a temperature rise of 1.4° to 5.5° Celsius by 2100 with serious consequences for business and for the natural View Details

Web

US Business Immigration Overview - Alumni

which they may be eligible. Similar complexities to the H-1B, including interaction with DOL. The quota for this category has never been reached, so it is a good alternative to the H-1B. Dependents of principal E-3 visa holders, also... View Details

26 Jun 2017
Research & Ideas

How Cellophane Changed the Way We Shop for Food

development of self-service merchandising systems in American grocery stores, but also revealing how cellophane manufacturers tried to control the narrative of how women buy food. “Cellophane changed how people shopped,” says Ai Hisano,... View Details

Keywords: by Carmen Nobel; Food & Beverage; Retail; Advertising

Web

Industry Information - Alumni

startups–both private or recently public–that are worthy of consideration as places to start or continue a career in StartupLand. Strategy + Business Weekly news website published by certain member firms of the PwC network. It aims to "illuminate the View Details

Web

Entrepreneurial Management Awards & Honors - Faculty & Research

Eisenmann : Winner of the 2015 Case Centre Award in the Entrepreneurship category for “Dropbox: ‘It Just Works’” with Michael Pao and Lauren Barley (HBS Case 811-065). Scott Duke Kominers : Won a 2015 Case Centre Award in the Knowledge, Information and Communication... View Details

24 Nov 2015
Research & Ideas

Developing Your Next CEO for the Family Business

as CEO. I agree but CEO selection is more complex for family companies. Options for Family Companies In family companies, you also have the choice of family and non-family successors, giving you four broad choices for CEO successors: Each... View Details

Keywords: Re: Andi Wang; Retail; Auto

Web

HBS - The year in Review

and build and manage new systems. Throughout, the HBS community worked together to overcome the complexities inherent in this hybrid approach. Students Arrive More than 9,300 applicants sought a place in the MBA Program and nearly 800... View Details

16 Sep 2020
Blog Post

Turning a Moment into a Movement: Interview with Anti-Racism Fund Co-Founders Kenneth and Kevin Chenault

that’s how we will have long term success.” Looking forward, the ARF team plans to continue focusing on their four Pillars of Purpose – Justice System Reform, Education Parity, Health & Wellness Access, and Community Outreach &... View Details

16 May 2005
Research & Ideas

Nonprofit Networking: The New Way to Grow

was impressed with the new management and the impact of the structural changes, she also thought that the new system did not fully leverage the potential value of existing and new relationships among staff, both vertically and laterally,... View Details

Keywords: by Martha Lagace

10 Jul 2007
What Do You Think?

How Much of Leadership Is About Control, Delegation, or Theater?

Summing Up Summarizing this month's rich stew of comments regarding leadership is a hazardous task. The subject is far too complex for four paragraphs. So please bear with me. The strongest messages I received were that if leadership... View Details

Keywords: by Jim Heskett

13 Apr 2009
Research & Ideas

Kind of Blue: Pushing Boundaries with Miles Davis

modal composition, a forerunner of what came into full bloom with Kind of Blue. How he found that seed, extracted it, played with it, built upon it—all fascinating stuff. Also, Miles was on a trajectory, pushing the boundaries of bebop toward greater View Details

Keywords: by Martha Lagace; Music

06 Mar 2012
First Look

First Look: March 6

not been well served by the financial sector's boom. First, the shift from deposit-based banking to a market-based "shadow banking" system, without adequate regulatory adjustments, has left the financial system vulnerable to... View Details

Keywords: Sean Silverthorne

Publications