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Show Results For
- All HBS Web
(929)
- People (1)
- News (401)
- Research (407)
- Events (2)
- Multimedia (1)
- Faculty Publications (53)
- 20 Mar 2012
- First Look
First Look: March 20
call center operations are described in detail, as are its decision-making and business processes. At the end of the case, executives are considering whether Ctrip should actively pursue either the budget or... View Details
Keywords: Sean Silverthorne
- 17 Dec 2017
- News
How Music Forged a Fighter for Free Expression
experience that I had. Otherwise, you're just an aid tourist and, oftentimes, a draw on those organizations resources. The opportunity I found was setting up a job trading center at one of these IDP camps. While I was there, someone had... View Details
- 24 Jan 2017
- First Look
First Look at New Research: January 24, 2017
information, increased volume, or idiosyncratic volatility. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51024 February 2017 Academic Radiology Dissecting Costs of CT Study: Application of TDABC (Time-driven Activity-based Costing) in a Tertiary... View Details
Keywords: Sean Silverthorne
- 06 Nov 2000
- Research & Ideas
The Determinants of Corporate Venture Capital Success
parent's strategic focus." The Xerox Corporation originated as a photography-paper business called the Haloid Company. 3 The Haloid Company's entrance into what would later become its principal business came in 1947, when it and the... View Details
Keywords: by Paul Gompers & Josh Lerner
- 23 Jun 2003
- Research & Ideas
Historically Speaking: A Roundtable at HBS
that Al's research has moved from railroads to giant corporations and now to computers and consumer electronics underscores his eminent position as the historian of industries at the center of national interest in each era he studies. All... View Details
Keywords: by Jim Aisner
- 30 Mar 2017
- News
Negotiating Peace in Canada's Largest Rainforest
what you were engaged in as a negotiator for the provincial government. Talk to me about the approach that you guys employed. Wally Eamer: We were trying for what I think technically is called a Pareto optimal outcome, which is better for... View Details
- 01 Dec 2008
- News
A Force for Good
retired Dean of the Harvard Business School. John Hector McArthur was born in 1934 in Vancouver, British Columbia, and grew up somewhere between the right side of the tracks and the wrong side of the tracks in a suburb called Burnaby,... View Details
- 21 May 2013
- First Look
First Look: May 21
performance measures over time to transform Cross Country Group from an opportunistic family business into a sophisticated industry leader. Cross Country (renamed Agero in 2011) operated call centers that... View Details
Keywords: Sean Silverthorne
- 26 Jun 2012
- First Look
First Look: June 26
MaterialsCancer Treatment Centers of America®: Scaling the Mother Standard® of Care Rosabeth Moss Kanter and Matthew BirdHarvard Business School Case 312-073 The CEO of a private and growing national network of specialty care hospitals... View Details
Keywords: Sean Silverthorne
- 01 Jun 2008
- News
Greed, Gullibility, and Optimism
causes and impact of the country’s mortgage meltdown. Serving since 1998 as director of Harvard University’s Joint Center for Housing Studies, Retsinas also teaches at the Graduate School of Design and the Kennedy School of Government. A... View Details
- 01 Oct 2000
- News
Books
design rules. Thus, the computer industry was transformed from a quasi monopoly (dominated by IBM) into a large modular "cluster" of related subindustries, a development made possible by the decentralization and multiplication of design options. When the forces of... View Details
- 26 Apr 2011
- Op-Ed
HBS Faculty Comment on Environmental Issues for Earth Day
600 urban centers accounting for roughly 60 percent of global GDP. The creation of this economic and social value, however, involves the consumption of considerable natural resources. For example, cities today contain 50 percent of the... View Details
- 02 Sep 2018
- News
Havana Rising
have done so much for others.” A young female hip-hop duo, La Reyna y La Real, after an impromptu concert in their living room, offer a heartfelt acknowledgment to CET for helping secure an appearance at a Kennedy Center Cuban arts... View Details
Keywords: Dan Morrell; photographed by Eve North
- 23 Jan 2008
- First Look
First Look: January 23, 2008
mean-variance optimization with sample means and covariances. The Bayesian inspired Black-Litterman model is described after introducing the intuition of the Bayesian approach to inference in a univariate setting. Purchase this note:... View Details
Keywords: Martha Lagace
- 23 Jul 2007
- Research & Ideas
HBS Cases: How Wikipedia Works (or Doesn’t)
Britannica had 123 errors while Wikipedia had 162 (for averages of 2.9 and 3.9 errors per article, respectively.) For the editors at Britannica, that may be a little too close for comfort. It's the kind of success that attracted McAfee, whose research View Details
- 01 May 2015
- News
Celebrating and Supporting Leadership
societal progress by creating jobs, investing in communities, and bringing the world much-needed products and services. "In an era of budget austerity and political gridlock, business is called on to play a larger role in providing social... View Details
Keywords: Educational Services
- 01 Mar 2003
- News
Inside the Revolution
are vivid against a December snowstorm swirling outside the classroom windows. (He often uses a sliced-open orange as an example — but it’s the holiday season, so the cactus seems appropriate.) Brandishing the plant, he says, “Now we’re fooling around with another... View Details
- 20 Jan 2017
- Research & Ideas
Here’s How Businessman Trump Is Likely to Approach the Presidency
investors and he’s the “flag,” the name. Given that case, that would inform a world view that has a high sensitivity to perceptions in what we call in real estate “the real economy.” Are the rooms full, and in which locations? Hotel... View Details
Keywords: by Christina Pazzanese
- Web
Art Nature Business
her. Swept up by hurricane-like forces—and surrounded by clippings of articles on climate change, the environment, and extreme weather—the figure at the center can be read as a casualty of inaction on climate change. KEVIN COOLEY Driggs ,... View Details
- 02 Mar 2010
- First Look
First Look: March 2
top management must seize hold of the substantive content of the new strategy as well as its operational implementation—a top-down intervention we call deep dive—in order to overcome barriers to change that are manifest in a wide range of... View Details
Keywords: Martha Lagace