Breaks - Publications - Faculty & Research

17 Apr 2022
Book

How to Avoid the 'Ethical Slide' That Leads Companies Astray

while the book was in process. Today, strong ethics are a central issue for business leaders, knowing consumers are drawn to companies that do the right thing while steering clear of businesses that break ethical boundaries, Nelson says.... View Details

Keywords: by Lane Lambert

Web

Events - Business History

oral history collections for various classroom settings. There was also a short mid-session break during which CEM video clips were played. The speakers (in order) were Chinmay Tumbe (Indian Institute of Management, Ahmedabad, India),... View Details

June 2020
Supplement

RBC: Transforming Transformation (B)

By: Ethan Bernstein, Francesca Gino and Aldo Sesia

In 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of “enablers of collaboration” (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. Historically,... View Details

Keywords: Service Delivery; Information Technology; Transformation; Change Management; Collaborative Innovation and Invention; Innovation and Management; Decision Making; Human Resources; Management Systems; Organizational Design; Organizational Structure; Groups and Teams; Management Teams; Banking Industry; Financial Services Industry; Canada

Citation

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Web

Online Business Strategy Course | HBS Online

with Retail Work Breaking the Cycle The Good Jobs Strategy Show Hide Details Concepts Talent Linking Productivity and Customer Delight Competing on Flexibility Compensation Policy Featured Exercises Create an employee journey map to find... View Details

06 Feb 2020
Research & Ideas

What We Learned from Reading Jeff Bezos’ Patents

time breaking through the corporate shields that Bezos has erected. (A former analyst recalled to us that on a trip to the company, she saw the World War II slogan “Loose Lips Sink Ships” on a bathroom wall.) So we wondered if there... View Details

Keywords: by Tricia Gregg and Boris Groysberg; Retail

15 Sep 2022
Research & Ideas

Looking For a Job? Some LinkedIn Connections Matter More Than Others

research breaks new ground on how to network on the professional channel LinkedIn and pinpoints the connections that are likely to yield the most job offers. The implications are significant for career planning and recruiting, and... View Details

Keywords: by Michael Blanding

05 Jun 2023
What Do You Think?

Is the Anxious Achiever a Post-Pandemic Relic?

business practices that employ AI Apart from restrictions on human behavior, I doubt that any regulations on AI could be very effective." Rafael Fernandez MacGregor said, "I see one simple regulation to begin with. ‘You break it, you pay... View Details

Keywords: by James Heskett

20 Jan 2014
Research & Ideas

Language Wars Divide Global Companies

are certainly entitled to speak their language. It's just sometimes infuriating because they'll just break into it in mid-meeting ," one American explained. In another multinational group, this one featuring four German workers in... View Details

Keywords: by Kim Girard

19 Jul 2017
Research & Ideas

Why Government 'Nudges' Motivate Good Citizen Behavior

much easier on the budget. The most dramatic impact the researchers found was in the area of college enrollment. In an effort to increase the number of students applying for higher education, federal and state governments have put large amounts of money into grants and... View Details

Keywords: by Michael Blanding

August 2019
Article

When and How to Diversify—A Multicategory Utility Model for Personalized Content Recommendation

By: Yicheng Song, Nachiketa Sahoo and Elie Ofek

Sometimes we desire change, a break from the same or an opportunity to fulfill different aspects of our needs. Noting that consumers seek variety, several approaches have been developed to diversify items recommended by personalized recommender systems. However,... View Details

Keywords: Recommender Systems; Personalization; Recommendation Diversity; Variety Seeking; Collaborative Filtering; Consumer Utility Models; Digital Media; Clickstream Analysis; Learning-to-rank; Consumer Behavior; Media; Customization and Personalization; Strategy; Mathematical Methods

Citation

Find at Harvard

12 Dec 2005
Research & Ideas

Using the Law to Strategic Advantage

environment, participate in corporate decisions, and be ready to push back when executives head toward murky ethical or legal waters. Bagley's latest book, Winning Legally: How to Use the Law to Create Value, Marshal Resources, and Manage Risk, View Details

Keywords: by Sean Silverthorne; Legal Services

19 Apr 2004
Research & Ideas

Birth of the American Salesman

sales territories, and tested different methods of compensation. Also, like Taylor, he placed the pace of work under managerial control by demanding that salesmen meet monthly quotas. Patterson was not a likeable person. He believed in the need to View Details

Keywords: by Laura Linard

30 Dec 2014
Working Paper Summaries

Return on Political Investment in the American Jobs Creation Act of 2004

Keywords: by Hui Chen, Katherine Gunny & Karthik Ramanna

27 Jun 2013
Working Paper Summaries

Social Norms Versus Social Responsibility: Punishing Transgressions Under Conflicting Obligations

Keywords: by Francesca Gino, Celia Moore & Lamar Pierce

18 Jan 2016
Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

whether rules always should be followed or sometimes need to be broken to get the job done. Those who proclaimed always to follow the rules were much more likely to be toxic. Minor suggests the question basically reveals how truthful an applicant is, noting numerous... View Details

Keywords: by Roberta Holland

14 Jan 2019
Op-Ed

These 4 CEOs Created a New Standard of Leadership

continued unabated through 2018. In 2013-14 Nooyi had to fend off activist investor Nelson Peltz, who called for breaking the company in two, never wavering from her strategy. Nooyi may have been ahead of her time, as America’s obesity... View Details

Keywords: by Bill George; Health; Banking; Food & Beverage; Consumer Products

Web

Winners & Runners-Up | New Venture Competition

(MBA 2025) Luke Fiorante (MDE 2026) Social Enterprise Track Winner Breaking language barriers with AI-powered medical interpretation for over 30 million patients Aidra Health Ejiro Maroh (MBA 2026) David Bunn (MBA 2026) Toritse David... View Details

01 Jun 2024
News

Again and Again

to break the barrier and separate work life from home life. Research shows that engaging in some kind of practice between work and home does help. One person talked about, at the end of every day, drinking a beer while taking a shower,... View Details

Keywords: Publishing Industries (except Internet); Information

19 Jan 2024
News

The Values and Virtues of a Quick Fix

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. Speed has gotten a pretty bad rap, says Anne Morriss (MBA 2004). The Silicon Valley mantra of moving fast and breaking things has led to waves of high-profile... View Details

05 Oct 2020
Book

Want to Be Happier? Make More Free Time

about her research. The topic of her presentation: the mistake we often make in chasing a higher paycheck at the expense of quality time with loved ones. Video: Working too much? Break some bad habits View Video “I started talking to this... View Details

Keywords: by Dina Gerdeman

Publications