Best Practices Transfer - Publications - Faculty & Research

Web

Generative AI - Alumni

make me well suited for the position according to the job description. I have indicated the job description in double quotes and my resume in another double quotes.” "I am a Business School alum applying for a full-time role. Create a compelling cover letter that... View Details

Web

Health Care - Faculty & Research

focuses on how management principles and best practices from other industries can be applied; how the process of innovation can be improved; how principles of strategy and consumer choice can be utilized;... View Details

22 Jun 2022
Book

Four Elements for Finding the Right Career Path

When people contemplate a career change, astute thinking alone won’t necessarily take them in the right direction. Instead, when career changes and other huge life-changing experiences are at stake, people should tap into their “full self” to help them make the... View Details

Keywords: by Dina Gerdeman

20 Jun 2017
First Look

First Look at New Research and Ideas, June 20

and studies how they do business. Each of these companies has exceptional practices when it comes to stakeholder management. Whether the stakeholder is an employee, customer, investor, vendor, or even society at large, these companies... View Details

Keywords: Sean Silverthorne

01 Nov 1999
Research & Ideas

John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922

all the benefits of the register, Patterson gave them scripts to memorize. The practice of writing out sales arguments was rare, but not as new as some of Patterson's biographers claim. Booksellers and other canvassers had used scripts... View Details

Keywords: by Walter A. Friedman

15 Sep 2009
First Look

First Look: September 15

than 350 interviews in 20 countries to identify the leadership practices and operating methods of major companies seeking profitable growth through innovation that benefits society. For example, when the tsunami and earthquake struck... View Details

Keywords: Martha Lagace

13 Feb 2020
Book

Open Your Organization to Honest Conversations

best managers who send a clear message from the top that the company is serious about seeking frank feedback to make organizational changes. Then managers should interview people in all parts of the company who know what is and isn’t... View Details

Keywords: by Dina Gerdeman

05 Aug 2008
First Look

First Look: August 5, 2008

supervision as well as expression. Cautioning against the hasty judgment that gray zone practices are simply wrong, Moral Gray Zones contributes to a deeper understanding of the culture, group dynamics, and deviance found in... View Details

Keywords: Martha Lagace

23 Oct 2000
Research & Ideas

The Strategy-Focused Organization

share best practices across the business units and shared service units. The meeting was called the "Balanced Scorecard Conference," but, of course, the meeting was about the division's strategy... View Details

Keywords: by Robert S. Kaplan & David P. Norton

Profile

Joel Hurd

Coming to HBS is like Getting tossed in the fanciest washing machine on earth with the “heavy duty” and “extra spin cycle” settings selected. What is your most memorable classroom moment? I once argued very bluntly against a case protagonist’s marketing View Details

25 Apr 2023
Blog Post

How Short Intensive Programs (SIPs) Transform Your MBA Learning Journey

As mentioned in a previous post, Short Intensive Programs (SIPs) are courses that offer a great opportunity for students to think about career choices, gain practical skills, and explore new topics. These are no-fee, no-credit courses... View Details

22 Feb 2024
Blog Post

It’s Time to Build: Why the MS/MBA Is Right for You!

something tangible. Second, I cannot emphasize the power of the community enough! The first-year curriculum ensures you have some academic experiences unique to the MS/MBA cohort: starting classes a month early for Design Theory and View Details

Web

About the Center - Christensen Center for Teaching & Learning

Faculty for more details). In addition, the Center participates in the design and delivery of the START orientation program for new HBS faculty as well as various case method teaching programs offered by HBS to faculty from business schools outside the United States.... View Details

18 Jun 2020
Research & Ideas

What Is an "Essential" Purchase for a Low-Income Family?

garage, a safe and secure neighborhood, interior walls in good condition, and natural light. Of the 20 attributes tested, 17 of them were rated significantly less necessary for the lower-income family. "The gap emerged for things like a View Details

Keywords: by Rachel Layne

01 Jun 2022
Blog Post

Five Lessons From My First Year at HBS

lives when we find ourselves at crossroads. For me, HBS has been a great opportunity to practice reconnecting with myself, my values, and beliefs for these future crossroads. 4. There’s never a right answer, but have an opinion. The HBS... View Details

24 Apr 2017
Op-Ed

Op-Ed: Courage: The Defining Characteristic of Great Leaders

the defining characteristic of the best ones is courage to make bold moves that transform their businesses. Courageous leaders take risks that go against the grain of their organizations. They make decisions with the potential for... View Details

Keywords: by Bill George; Auto; Food & Beverage

16 Apr 2001
Research & Ideas

Strategy and the Internet

best practice, its rivals tend to copy it quickly. Best practice competition eventually leads to competitive convergence, with many companies doing the same things in the same... View Details

Keywords: by Michael E. Porter

10 Aug 2009
Research & Ideas

High Commitment, High Performance Management

people desperately need and want but often do not get in organizational life. To accomplish this, HCHP firms establish and institutionalize human resource management policies and practices that look fairly similar. Capacity for learning... View Details

Keywords: by Martha Lagace

Profile

Brice Fodouop

Brice acquired operational experience in the company’s facilities in Albany (Oregon), Baltimore, and Chicago. “I wanted to know: what are the best practices in manufacturing?” From manufacturing to... View Details

January 1990 (Revised June 1995)
Case

Colliers International Property Consultants

By: Nitin Nohria

Describes the origins, organizational structure, management practices, and use of information technology (IT) in Colliers, a real estate network. Colliers provides local firms with a way to maintain local autonomy while gaining national and international coverage.... View Details

Keywords: Property; Organizational Structure; Information Technology; Management Practices and Processes; Partners and Partnerships; Business Model; Mission and Purpose; Business Growth and Maturation; Conflict and Resolution; Quality; Real Estate Industry

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