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Show Results For

  • All HBS Web  (2,182)
    • People  (7)
    • News  (554)
    • Research  (1,041)
    • Events  (3)
    • Multimedia  (13)
  • Faculty Publications  (348)
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  • 22 Dec 2003
  • Research & Ideas

Why Negotiation is Like Jazz

Skilled improvisational musicians practice alone and with others for hours every day, year after year—notes, scales, chords, and progressions. After all of this practice comes a performance, and an... View Details
Keywords: by Kathleen L. McGinn
  • 17 Apr 2017
  • HBS Case

This Turkish Debt Collector Is Customer-friendly

they could turn themselves around and become profitable again. The company developed a soft approach, training its employees to develop relationships with customers, learning about their individual circumstances and counseling them on how they could View Details
Keywords: by Michael Blanding; Financial Services
  • 08 Feb 2000
  • Research & Ideas

Women Negotiating in the New Millenium

was potential to "expand the pie," Riley said, "what we found is that men were better at claiming the pie. On the other hand, woman-woman dyads were the best at expanding the pie." "These results were... View Details
Keywords: by Martha Lagace
  • 02 May 2012
  • What Do You Think?

Can the “Leadership Industry” Fulfill Its Promise?

willing to give it. Several commented that the best source of measurement is from followers. Tan Chin Thuan's suggestion illustrates the challenge nicely when he said "The irony yet sobering measurement of leadership could well be,... View Details
Keywords: by Jim Heskett
  • 02 Jul 2014
  • What Do You Think?

Are Today’s Business Heroes Challenging Our Ideas About Leadership?

concerned about the outcomes of business practices and products on our global society, and evaluate leaders accordingly." Yadeed Lobo commented that "the mark of a great leader is the impression they leave on any employee."... View Details
Keywords: by James Heskett
  • 16 Sep 2015
  • Op-Ed

The Real Duty of the Board of Directors

corporation as a separate legal “person.” Even in the United States, a director’s duty to shareholders is at best co-equal with, but not above, the duty to the potentially immortal corporate person. Shareholders own a tradable set of... View Details
Keywords: by Robert G. Eccles & Tim Youmans
  • 16 Dec 2013
  • HBS Case

D’O: Making a Michelin-Starred Restaurant Affordable

dishes on la carta, and in every dish there is not one ingredient that's identical to another. They're all different." Pisano believes that managers and management scholars alike can learn an important lesson in Oldani's ability to marry creativity with intense,... View Details
Keywords: by Carmen Nobel & Joanie Tobin; Food & Beverage
  • 08 Jan 2018
  • Research & Ideas

The Startling Percentage of Financial Advisors with Misconduct Records

misconduct disclosures may be higher. Near the top for best ethical practices was USAA Financial Advisors, which serves military families and had only a 3 percent rate of misconduct. More distressing than... View Details
Keywords: by Michael Blanding; Financial Services
  • 02 Jul 2010
  • What Do You Think?

Is Profit as a “Direct Goal” Overrated?

have observed. Almost to a person, they treat profit as a by-product of other things to which they devote most of their attention, things such as a focused strategy that delivers results to carefully-selected customers while pursuing policies and View Details
Keywords: by Jim Heskett
  • 22 Oct 2013
  • First Look

First Look: October 22

and adapt leadership and talent management best practices to law firm structures and challenges. Chapters cover all of the important aspects of strategic talent management and provide View Details
Keywords: Sean Silverthorne
  • 07 Feb 2012
  • First Look

First Look: February 7

historical and hypothetical scenarios. Additionally, we demonstrate that the exponential penalty approach exhibits exceptional computational performance, implying practical viability. Our results suggest that this approach could lead to... View Details
Keywords: Sean Silverthorne
  • 25 Sep 2006
  • Research & Ideas

How Software Platforms Revolutionize Business

Software Platforms Drive Innovation and Transform Industries, available October 4 from MIT Press. Evans is Managing Director of the Global Competitive Policy Practice at LEGC LLC. Hagiu is a professor in the Strategy unit at Harvard... View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • 27 May 2009
  • First Look

First Look: May 27, 2009

Abstract This paper constructs an index of financial sophistication that, in comprehensive data on Swedish households, best explains a set of three investment mistakes: underdiversification, risky share inertia, and the tendency to sell... View Details
Keywords: Martha Lagace
  • 07 Jun 2019
  • Book

Are You a Digital Manager?

teams within and sometimes outside their organization. This raises questions like: How will you innovate? How will you bring out the best ideas in your teams working together near and far? How will you drive change within the organization... View Details
Keywords: by Martha Lagace
  • 20 May 2008
  • First Look

First Look: May 20, 2008

from economics and sociology on intra-household bargaining elucidates how negotiations over the allocation of domestic labor at Level 2 influence labor force participation at Level 1. In conclusion, we integrate practical implications... View Details
Keywords: Martha Lagace
  • 21 Mar 2004
  • Research & Ideas

Loyalty: Don’t Give Away the Store

written by Lal with HBS colleague David Bell, was published in Quantitative Marketing and Economics last June. Lal discusses his findings with Manda Salls. Salls: Frequent shopper programs have become part of the shopper's landscape. What View Details
Keywords: by Manda Salls; Consumer Products; Retail
  • 23 Mar 2003
  • Research & Ideas

Putting the Project Puzzle Together

at it through different lenses.—F. Warren McFarlan Q: What is some of your basic advice for helping companies align their portfolios? A: Understand your portfolio by looking at it through different lenses; try to benchmark yourself against View Details
Keywords: by Martha Lagace
  • 12 Jul 2004
  • Research & Ideas

Michael Porter’s Prescription For the High Cost of Health Care

becomes the engine of progress and reform. Improvement feeds on itself. For that process to begin, however, the locus of competition has to shift from "Who pays?" to "Who provides the best value?" Getting there will... View Details
Keywords: by Michael E. Porter; Health
  • 09 Jul 2024
  • Research & Ideas

Are Management Consulting Firms Failing to Manage Themselves?

large research and practice infrastructures to produce in-depth insights for a staggering array of public companies, private entities, investment firms, public sector organizations, academic institutions, not-for-profits, and governmental... View Details
Keywords: by David Fubini; Consulting
  • 01 Feb 2000
  • Research & Ideas

Keeping Track: Performance Measurement, Control & Strategy

professor Robert Simons has been adding to that body of knowledge and practice through an extensive research agenda that has resulted in numerous books, articles, and case studies. Working Knowledge editor Jim Aisner sat down recently... View Details
Keywords: Re: Robert Simons
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