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      • December 1995
      • Case

      Assessing Foreign Business Practices

      By: Debora L. Spar
      As businesses expand worldwide, corporations are increasingly being forced to grapple with definitions of "acceptable" foreign conduct. What differentiates a "bribe" from a "commission"? Should managers abroad refer to local custom or their own national laws in... View Details
      Keywords: Crime and Corruption; Cross-Cultural and Cross-Border Issues
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      Spar, Debora L., and Zanley Galton. "Assessing Foreign Business Practices." Harvard Business School Case 796-105, December 1995.
      • December 1995
      • Case

      AT&T USADirect In-Language Service: India

      By: John A. Quelch
      AT&T managers are assessing demand for a soon-to-be launched new operator-assisted, in-language international telephone service from India. View Details
      Keywords: Communication Technology; Demand and Consumers; Emerging Markets; Product Launch; Telecommunications Industry; United States; India
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      Quelch, John A. "AT&T USADirect In-Language Service: India." Harvard Business School Case 596-013, December 1995.
      • October 1995 (Revised October 1996)
      • Case

      Disney Consumer Products in Lebanon

      By: John A. Quelch
      The managing director of Disney Consumer Products for Europe and the Middle East is reviewing recent market research in Lebanon regarding the sales potential of Disney licensed products and assessing the pros and cons of several distribution options. View Details
      Keywords: Distribution; Multinational Firms and Management; Market Entry and Exit; Brands and Branding; Consumer Products Industry; Lebanon
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      Quelch, John A. "Disney Consumer Products in Lebanon." Harvard Business School Case 596-060, October 1995. (Revised October 1996.)
      • July 1995 (Revised April 1999)
      • Case

      Becton Dickinson (E): An Assessment of Strategic Human Resource Management Profiling

      By: Michael Beer and Pamela J. Maus
      This case presents an assessment of the strategic human resource management (SHRM) profiling process implemented at Becton Dickinson. It explores the questions the assessment raised about the viability of the process and what aspects might be changed if the process is... View Details
      Keywords: Change Management; Human Resources; Management Practices and Processes; Strategic Planning; Health Industry
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      Beer, Michael, and Pamela J. Maus. "Becton Dickinson (E): An Assessment of Strategic Human Resource Management Profiling." Harvard Business School Case 496-007, July 1995. (Revised April 1999.)
      • 1995
      • Working Paper

      Assessing the Work Environment for Creativity

      By: Teresa M. Amabile, Regina Conti, Heather Coon, Jeffrey Lazenby and Michael Herron
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      Amabile, Teresa M., Regina Conti, Heather Coon, Jeffrey Lazenby, and Michael Herron. "Assessing the Work Environment for Creativity." Harvard Business School Working Paper, No. 96-004, July 1995.
      • June 1995
      • Case

      Northern Telecom and Tong Guang Electronics (B): Building Success

      By: Rosabeth M. Kanter and Pamela A. Yatsko
      This case continues the story of the joint venture in China between Northern Telecom (Nortel) of Canada and Tong Guang Electronics of China. It shows how North Americans learned to operate in a very different cultural environment in China and provides an opportunity to... View Details
      Keywords: Mobile and Wireless Technology; Joint Ventures; Change Management; Organizational Culture; Leadership; Cross-Cultural and Cross-Border Issues; Culture; Telecommunications Industry; Manufacturing Industry; Canada; China
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      Kanter, Rosabeth M., and Pamela A. Yatsko. "Northern Telecom and Tong Guang Electronics (B): Building Success." Harvard Business School Case 395-083, June 1995.
      • 1 May 1995
      • Conference Presentation

      The Work Preference Inventory: Assessing Intrinsic and Extrinsic Motivational Orientations

      By: Teresa M. Amabile
      Keywords: Motivation and Incentives
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      Amabile, Teresa M. "The Work Preference Inventory: Assessing Intrinsic and Extrinsic Motivational Orientations." Paper presented at the Society for Industrial and Organizational Psychology Annual Conference, Orlando, FL, May 1, 1995.
      • March 1995 (Revised March 1995)
      • Case

      Smashing the Cube: Corporate Transformation at CIBA-GEIGY Ltd.

      By: David J. Collis and Elizabeth Wynne Johnson
      CIBA-GEIGY is a large, diversified multinational corporation that transforms itself in the 1990s through a massive structural and cultural change. The case describes the changes implemented and the processes used to effect change in portfolio, people, and structures.... View Details
      Keywords: Restructuring; Change Management; Transformation; Investment Portfolio; Multinational Firms and Management; Organizational Culture; Corporate Strategy
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      Collis, David J., and Elizabeth Wynne Johnson. "Smashing the Cube: Corporate Transformation at CIBA-GEIGY Ltd." Harvard Business School Case 795-041, March 1995. (Revised March 1995.)
      • January 1995 (Revised August 1997)
      • Background Note

      Cross-Border Valuation

      By: Kenneth A. Froot and W. Carl Kester
      Provides a review of valuation techniques used to assess cross-border investments. Discusses the discounting of free cash flows with a weighted average cost of capital and the use of adjusted present value. Special concerns such as foreign-exchange risk, country risks,... View Details
      Keywords: Valuation; Cross-Cultural and Cross-Border Issues
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      Froot, Kenneth A., and W. Carl Kester. "Cross-Border Valuation." Harvard Business School Background Note 295-100, January 1995. (Revised August 1997.)
      • 1995
      • Article

      The Positive Impact of Creative Activity: Effects of Creative Task Engagement and Motivational Focus on College Student's Learning

      By: R. Conti, T. M. Amabile and S. Pollack
      This study assessed the effectiveness of engaging students in a creative activity on a topic as a means of encouraging an active cognitive set toward learning that topic area. This technique was examined in three motivational contexts. Before reading a short... View Details
      Keywords: Creativity; Cognition and Thinking; Behavior; Performance; Motivation and Incentives; Training
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      Conti, R., T. M. Amabile, and S. Pollack. "The Positive Impact of Creative Activity: Effects of Creative Task Engagement and Motivational Focus on College Student's Learning." Personality and Social Psychology Bulletin 21 (1995): 1107–1116.
      • 1995
      • Other Unpublished Work

      User's Guide for KEYS: Assessing the Climate for Creativity

      By: T. M. Amabile, R. Burnside and S. S. Gryskiewicz
      Keywords: Creativity; Surveys
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      Amabile, T. M., R. Burnside, and S. S. Gryskiewicz. "User's Guide for KEYS: Assessing the Climate for Creativity." Center for Creative Leadership, Greensboro, NC, January 1995.
      • December 1994
      • Case

      Frito-Lay, Inc: The Stages Assessment

      By: Richard L. Nolan
      Keywords: Food and Beverage Industry
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      Nolan, Richard L. "Frito-Lay, Inc: The Stages Assessment." Harvard Business School Case 195-194, December 1994.
      • May 1994 (Revised May 1995)
      • Case

      Laura Ashley (B): Defining a Strategy

      By: Richard L. Nolan
      A turnaround CEO engineers a business transformation and formulates short-term and long-term strategy after assessing the business situation. View Details
      Keywords: Organizational Change and Adaptation; Change Management; Management Teams; Business Strategy; Consumer Products Industry; Apparel and Accessories Industry
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      Nolan, Richard L. "Laura Ashley (B): Defining a Strategy." Harvard Business School Case 194-143, May 1994. (Revised May 1995.)
      • May 1994
      • Article

      The Work Preference Inventory: Assessing Intrinsic and Extrinsic Motivational Orientations

      By: T. M. Amabile, K. G. Hill, B. A. Hennessey and E. M. Tighe
      The Work Preference Inventory (WPI) is designed to assess individual differences in intrinsic and extrinsic motivational orientations. Both the college student and the working adult versions aim to capture the major elements of intrinsic motivation (self-determination,... View Details
      Keywords: Creativity; Motivation and Incentives; Measurement and Metrics; Higher Education; Employees; Personal Characteristics
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      Amabile, T. M., K. G. Hill, B. A. Hennessey, and E. M. Tighe. "The Work Preference Inventory: Assessing Intrinsic and Extrinsic Motivational Orientations." Journal of Personality and Social Psychology 66, no. 5 (May 1994): 950–967.
      • spring 1994
      • Article

      Performance Assessment in the Boardroom

      By: J. W. Lorsch
      Keywords: Performance; Governance
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      Lorsch, J. W. "Performance Assessment in the Boardroom." Directors & Boards 18, no. 3 (spring 1994).
      • March 1994 (Revised December 1995)
      • Case

      McArthur/Glen Realty Corp.

      By: William J. Poorvu and John H. Vogel Jr.
      Jonathan Potter is considering an investment in the newly formed McArthur/Glen Real Estate Investment Trust. The case gives some background on real estate investment trusts and their history. Also discusses manufacturers' outlet shopping centers, the type of real... View Details
      Keywords: Investment; Real Estate Industry
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      Poorvu, William J., and John H. Vogel Jr. "McArthur/Glen Realty Corp." Harvard Business School Case 394-166, March 1994. (Revised December 1995.)
      • January 1994 (Revised March 1995)
      • Background Note

      Evaluating an Action Plan

      By: Linda A. Hill
      Managers report that action planning to resolve interpersonal and organizational challenges is far more demanding than diagnosing them. Although there are many frameworks for evaluating their diagnoses, there are few for evaluating their action plans. Reviews the major... View Details
      Keywords: Planning
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      Hill, Linda A. "Evaluating an Action Plan." Harvard Business School Background Note 494-090, January 1994. (Revised March 1995.)
      • January 1994 (Revised March 1995)
      • Background Note

      Power Dynamics in Organizations

      By: Linda A. Hill
      Designed to introduce the concepts of power and power dynamics to students in the MBA second-year elective course Power and Influence. Defines "power" and "influence," and explores the role of power dynamics in managerial work and in the life of organizations. Combats... View Details
      Keywords: Power and Influence; Organizations; Conflict and Resolution
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      Hill, Linda A. "Power Dynamics in Organizations." Harvard Business School Background Note 494-083, January 1994. (Revised March 1995.)
      • January 1994 (Revised June 1996)
      • Case

      Problems at InSpeech

      By: Lynn S. Paine
      InSpeech, Inc., the largest U.S. provider of speech, occupational, and physical therapists to nursing homes and hospitals, is faltering badly. The company is having trouble retaining its frontline employees--the clinicians who deliver its services--and its customers.... View Details
      Keywords: Organizational Change and Adaptation; Business Strategy; Problems and Challenges; Health Care and Treatment; Crisis Management; Mission and Purpose; Values and Beliefs; Health Industry
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      Paine, Lynn S. "Problems at InSpeech." Harvard Business School Case 394-109, January 1994. (Revised June 1996.)
      • 1994
      • Article

      The Delicate Balance in Managing for Creativity

      By: T. M. Amabile
      Organizational stimulants and obstacles to creativity are summarized. The management tasks of supporting creativity and encouraging innovation are described as a delicate balance between over-control and chaos. A technology used to assess the climate for creativity is... View Details
      Keywords: Management; Creativity
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      Amabile, T. M. "The Delicate Balance in Managing for Creativity." R&D Innovator 3 (1994): 1–9.
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