Problems and Challenges - Publications - Faculty & Research

02 May 2012
What Do You Think?

Can the “Leadership Industry” Fulfill Its Promise?

unless they are willing to question their values, manage their motivation, modify their behavior, and challenge and change their very identities." Kapil Kumar Sopory... View Details

Keywords: by Jim Heskett

04 Sep 2012
Research & Ideas

Book Excerpt: Indispensable: When Leaders Really Matter

differently, but those who would have chosen differently never gain power in the first place. Forces 1 and 2—the external and internal forces—can be enormously strong and... View Details

17 Sep 2001
Research & Ideas

Why E-commerce Didn’t Die With the Fall of Webvan

direct-to-consumer would have to involve direct relationships with multiple manufacturers—or seem to; I don't know if it has to require that. And no one has found the model to do that. Q: Do you think part of Webvan's demise was a View Details

Keywords: by Martha Lagace; Consumer Products; Retail

17 Jun 2013
Research & Ideas

Advertising Symbiosis: The Key to Viral Videos

and some is better at the fourth," says Teixeira, who will deliver a lecture explaining how to foster each step at the Cannes Lions International Advertising Festival on June 20. "The challenge lies in... View Details

Keywords: by Carmen Nobel; Advertising

25 Oct 2012
Research & Ideas

10 Reasons Customers Might Resist Windows 8

Software giant Microsoft is launching the Windows 8 version of its operating system this week, and suffice it to say that it's radically different from Windows 7. The familiar Start button and menu are gone,... View Details

Keywords: by Carmen Nobel; Computer; Consumer Products

23 Jan 2020
Research & Ideas

Businesses Need a 'Catalyst' to Make CSR Practices Stick

societal goals,” Kaplan says. “You can do both at the same time.” About the Author Michael Blanding is a writer based in Boston. [Background image by: Anatoliy Sizov ] Related Reading Why Every Company Needs a CSR Strategy and How to... View Details

Keywords: by Michael Blanding

12 Mar 2018
Op-Ed

Op-Ed: Why BlackRock CEO Larry Fink Is Not a Socialist

Cecilie Arcurs BlackRock CEO Larry Fink’s recent letter to all CEOs in the S&P 500 has reignited the never-ending debate of “shareholders versus stakeholders.” Titled “A Sense of Purpose,” Fink’s letter is both inspiring and blunt. It... View Details

Keywords: by Bill George; Banking

26 Mar 2012
Research & Ideas

What Neuroscience Tells Us About Consumer Desire

seatmate. Problem solved.) The campaign garnered Frito-Lay a 2009 Grand Ogilvy Award from the Advertising Research Foundation. EEG vs. fMRI Karmarkar notes that EEG and fMRI have different strengths View Details

Keywords: by Carmen Nobel; Consumer Products

29 May 2001
Research & Ideas

Howard Stevenson on the Lessons of the Internet Era

yes/no decision making; Web-conditioned users who believe "free" is an entitlement; rapid mood swings in markets; and a lack of loyalty among customers and employees. New World, New Expertise In... View Details

Keywords: by Sean Silverthorne

22 Feb 2022
Research & Ideas

When Will the Hot Housing Market Finally Start to Cool?

problems and to do it in a sensible way and in a more sustainable way, these policies have to be taken on and examined. Where do we want people... View Details

Keywords: by Christine Pazzanese, Harvard Gazette

05 Feb 2001
Research & Ideas

The Ten Deadly Mistakes of Wanna-Dots

extremely hard to do. Worse yet, it doesn't work. The bulldog doesn't suddenly become beautiful because it was forced to wear lipstick. Nothing else about the bulldog or its behavior has changed. It makes the bulldog angry. And the use of... View Details

Keywords: by Rosabeth Moss Kanter

16 Jun 2014
Research & Ideas

The Unfulfilled Promise of Educational Technology

scale?" That's the problem he explores in the HBS Teaching Note, Technology Innovations in K-12 Education, cowritten with Roniesha Copeland (HBS MBA '14), and research assistant Christine S. An. The... View Details

Keywords: by Michael Blanding; Education

23 Jul 2024
Research & Ideas

Forgiving Medical Debt Won't Make Everyone Happier

and clothing, with almost half draining their savings to pay the bills, according to a Kaiser Family Foundation survey. Medical debt tends to be a more pervasive problem among those earning less than $40,000... View Details

Keywords: by Rachel Layne; Health

26 Nov 2001
Research & Ideas

Manager or Mentor? Why You Must Be Both

teaching. By the end of his first year, Thomas was the first first-year professor to ever be nominated for the teaching prize at Wharton. Question All Assumptions Managing "across differences" is one of the most difficult and... View Details

Keywords: by Martha Lagace

28 Mar 2004
Research & Ideas

HBS Celebrates Social Enterprise Initiative

challenges to pursuing that opportunity were, first, gaining credibility and commitment within HBS for such a new endeavor, and, second, demonstrating to the relevant external practitioner View Details

Keywords: by Manda Salls

06 Sep 2005
Research & Ideas

When Product Variety Backfires

and also examples of companies who understood this problem and created an effective product mix? A: There are clearly domains where consumers face overchoice: analgesics,... View Details

Keywords: by Poping Lin; Consumer Products

04 Sep 2001
Lessons from the Classroom

Getting Back on Course

Business School career path." Most (61 percent) responded that they intend to pursue careers involving very different goals and structures. According to one alumna, "I want flexibility. No more than 9 hours a day. [I want] work... View Details

Keywords: by Martha Lagace

01 Mar 2018
What Do You Think?

Two Decades Later, is the 'New Economy' Finally Here?

discovered that those valuable information assets either lacked value or were, in some cases, nonexistent. Old Economy problems involving misunderstood and overvalued financial instruments appeared, driving... View Details

Keywords: by James Heskett

21 Apr 2020
Research & Ideas

7 Successful Battle Strategies to Beat COVID-19

and tools; (2) working prototypes over excessive documentation; (3) respond to change rather than follow a plan; and (4) customer collaboration over rigid contracts. "To paraphrase Sun Tzu, true victory... View Details

Keywords: by Euvin Naidoo

21 Sep 2016
Research & Ideas

Shabana Azmi: Leveraging Bollywood Fame into Social Good

she crosses over to work in the new “parallel” or art cinema, those films challenge those views. Deshpandé: Very few crossover actors are successful; there is a big divide between the two. She is probably the most successful. She gets to... View Details

Keywords: by Sean Silverthorne; Motion Pictures & Video

Publications