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Show Results For
- All HBS Web
(12,401)
- People (21)
- News (3,883)
- Research (7,193)
- Events (76)
- Multimedia (65)
- Faculty Publications (5,898)
- 22 Aug 2018
- Blog Post
MBA Students Reflect on Their Summer Internships
for an early stage and stealth mode robotics start-up in the agriculture space as a Business Analysis & Operations Intern. I am the fourth and the only non-technical employee of the company. After working as a management consultant at... View Details
- 01 Sep 2008
- News
Totting Up the Bill for the Iraq War
actual financial cost of operating the Afghanistan and Iraq wars at $2.7 trillion. (Before the wars, the Bush White House estimated the bill would be $50 billion.) Next comes a question: What could we have done with the money had we not... View Details
- 13 Mar 2025
- Blog Post
Advancing Health Care Innovation and Impact with Anita Gupta (GMP 29, 2020)
progress forward, it’s also about resilience, adaptability, and staying true to your purpose through setbacks. Whether in the operating room or the boardroom, my most enduring lesson has been this: leadership is not measured by titles or... View Details
- 13 Jan 2021
- News
Silicon Valley’s “Detroit Moment”
realized that because of where things are in this part of the world—namely underdeveloped infrastructure, underdeveloped skill sets, probably nascent understanding of new spaces altogether—I think it is, more than ever now, that it's extremely important for businesses... View Details
- 05 Apr 2016
- First Look
April 5, 2016
Scale versus Scope in the Diffusion of New Technology By: Gross, Daniel P. Abstract—Using the farm tractor as a case study, I show that lags in technology diffusion arise along two distinct margins: scale and scope. Though tractors are now used in nearly every... View Details
Keywords: Sean Silverthlorne
- 26 Aug 2008
- First Look
First Look: August 26, 2008
b01/en/common/item_detail.jhtml?id=808033 The Home Depot, Inc. Harvard Business School Case 608-093 For its first 20 years, Home Depot was known for its entrepreneurial spirit and focus on customer service. Merchandising, purchasing, and store View Details
Keywords: Sean Silverthorne
- 25 Jul 2005
- Research & Ideas
An Organization Your Customers Understand
inside the firm to create subunits that define the operating core. As you will see, responsiveness is the critical objective for units close to the customer; economic efficiency and cost control are more important for units in the View Details
Keywords: by Robert Simons
- 2021
- Working Paper
Accounting for Product Impact in the Airlines Industry
By: George Serafeim and Katie Trinh
We apply the product impact measurement framework of the Impact-Weighted Accounts Initiative (IWAI) in two competitor companies within the airlines industry. We design a monetization methodology that allows us to calculate monetary impact estimates of fare... View Details
Keywords: Product Innovation; Impact; Impact Investing; Impact Measurement; ESG; ESG (Environmental, Social, Governance) Performance; ESG Ratings; Social Corporate Responsibility; Corporate Social Responsibility; Social Impact; Aviation; Product Design; Product Positioning; Society; Product; Environmental Sustainability; Measurement and Metrics; Framework; Corporate Social Responsibility and Impact; Air Transportation; Air Transportation Industry
Serafeim, George, and Katie Trinh. "Accounting for Product Impact in the Airlines Industry." Harvard Business School Working Paper, No. 21-066, November 2020. (Revised February 2021.)
- 2015
- Working Paper
The Integrity of Private Third-party Compliance Monitoring
By: Jodi L. Short and Michael W. Toffel
Government agencies are increasingly turning to private, third-party monitors to inspect and assess regulated entities’ compliance with law. The integrity of these regulatory regimes rests on the validity of the information third-party monitors provide to regulators.... View Details
Keywords: Regulation; Compliance; Compliance Policies; Conflict Of Interest; Independent Third Party; Inspection; Audit Quality; Auditor; Audit; Environment; Production; Supply Chain; Quality; Government Administration; Working Conditions; Safety; Labor; Governing Rules, Regulations, and Reforms; Governance Compliance; Manufacturing Industry; Public Administration Industry; Accounting Industry; Service Industry; United States
Short, Jodi L., and Michael W. Toffel. "The Integrity of Private Third-party Compliance Monitoring." Harvard Kennedy School Regulatory Policy Program Working Paper, No. RPP-2015-20, November 2015. (Revised December 2015.)
- June 2011
- Background Note
It's a Social World
By: Stephen P. Bradley and Nancy Bartlett
Social media had fashioned the lives of individuals and communities by 2010, providing an opportunity and a challenge for companies of all sizes. This note provides background on various social media (e.g. social networks, forums, games and communication services) and... View Details
- January 2009 (Revised December 2009)
- Supplement
Playing with Fire at Sittercity (B)
By: Noam T. Wasserman and Rachel Gordon
To help her finance her aggressive expansion plans, Genevieve Thiers plans to raise venture capital for the first time. She has spent the last six long years building Sittercity into the nation's leading babysitting web service, larger than all of its competitors... View Details
Keywords: Entrepreneurship; Venture Capital; Problems and Challenges; Risk Management; Agreements and Arrangements; Service Operations; Family and Family Relationships; Competition; Expansion; Internet
Wasserman, Noam T., and Rachel Gordon. "Playing with Fire at Sittercity (B)." Harvard Business School Supplement 809-010, January 2009. (Revised December 2009.)
- October 2007 (Revised May 2009)
- Case
Offering the Right Service in the Right Place: Growing Orthopedics at the Brigham and Women's/Faulkner (BW/F) Hospitals
By: V.G. Narayanan, Michael G. Wilson and Rachel Gordon
After the merger of two local hospitals, hospital leaders much decide how to reorganize services to take advantage of newly created efficiencies. Focuses on the Orthopedics department at one of the hospitals. View Details
Keywords: Cost Accounting; Mergers and Acquisitions; Cost vs Benefits; Service Operations; Organizational Structure; Performance Efficiency; Competitive Advantage; Health Industry
Narayanan, V.G., Michael G. Wilson, and Rachel Gordon. "Offering the Right Service in the Right Place: Growing Orthopedics at the Brigham and Women's/Faulkner (BW/F) Hospitals." Harvard Business School Case 108-016, October 2007. (Revised May 2009.)
- 20 Dec 2011
- News
Inside the Planning of a New Course
- June 2010
- Case
FoldRite Furniture Company: Planning to Meet a Surge in Demand
By: Steven C. Wheelwright and Afarin Bellisario
Demand for folding and stackable chairs and tables at FoldRite Furniture Co. is unexpectedly strong. The company spent the previous two years improving manufacturing quality and efficiency, dropping poor-performing product lines, developing new products that are... View Details
Keywords: Manufacturing; Production Capacity; Production Scheduling; Risk Management; Growth Management; Production; Logistics; Order Taking and Fulfillment; Business Strategy; Manufacturing Industry; Consumer Products Industry; United States; Europe
Wheelwright, Steven C., and Afarin Bellisario. "FoldRite Furniture Company: Planning to Meet a Surge in Demand." Harvard Business School Brief Case 104-555, June 2010.
- February 2004
- Teaching Note
Sampa Video, Inc. (TN)
By: Richard S. Ruback and Peter Tufano
Teaching Note to (9-201-094). View Details
- 28 May 2020
- News
Zoom's First Chief Diversity Officer
- 04 Jun 2024
- Blog Post
Finding Alignment to Make Impact: Layla Ramirez (MBA 2017)
Ramirez learned how to operate a nonprofit organization like a profitable business. From operations and technology to sales and marketing, she dug in deeply to bring the best of for-profit business models... View Details
Keywords: All Industries
- 02 Aug 2021
- What Do You Think?
Can Companies with Remote Management Succeed?
in the office together.” "Just how large an organization can get while still being managed remotely in an effective way is a question." I assume that Matt Mullenweg, founder of Automattic, the parent company of WordPress, which powers about a third of websites, would... View Details
Keywords: by James Heskett
- 07 Jul 2014
- Research & Ideas
Banning Big-box Stores Can Hurt Local Retailers
could operate a network of small stores. It was more costly to operate this way, but it was feasible." And what of the sections of the England that decided not to apply the regulation guidelines against... View Details