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  • February 2021
  • Case

A Cultural Transformation at Southeastern Grocers

By: Suraj Srinivasan, Jonah S. Goldberg and Joseph A. Paul
When Anthony Hucker, the CEO of Southeastern Grocers (SEG), took over in that role in July 2017, the company was in dire financial and operational condition and was headed towards bankruptcy. SEG, the fifth largest grocery chain in the U.S. in early 2021, operated... View Details
Keywords: Business Transformation; Strategy Execution; Retail; Organizational Culture; Transformation; Growth and Development Strategy; Performance; Success; Food and Beverage Industry; Food and Beverage Industry; United States; Florida
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  • 27 Jun 2018
  • News

L.A. Philharmonic Shows the American Symphony Orchestra Isn’t Dead Yet

  • July 2023 (Revised July 2023)
  • Background Note

Generative AI Value Chain

By: Andy Wu and Matt Higgins
Generative AI refers to a type of artificial intelligence (AI) that can create new content (e.g., text, image, or audio) in response to a prompt from a user. ChatGPT, Bard, and Claude are examples of text generating AIs, and DALL-E, Midjourney, and Stable Diffusion are... View Details
Keywords: AI; Artificial Intelligence; Model; Hardware; Data Centers; AI and Machine Learning; Applications and Software; Analytics and Data Science; Value
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  • April 2021
  • Case

Zeynep Ton: The Good Jobs Strategy

By: Francesca Gino and Frances X. Frei
The link to this multimedia case should be provided to students in advance as preparation for classroom case discussion.

In Zeynop Ton’s 2014 book The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost... View Details
Keywords: Organizations; Selection and Staffing; Compensation and Benefits; Operations; Performance Effectiveness
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  • January 1998 (Revised February 2002)
  • Case

Funai Consulting Company, Ltd. (A)

By: Lynn S. Paine and Tomoya Nakamura
In the summer of 1997, a consultant at Japan's Funai Consulting Co. Ltd., must decide how to respond to a client's proposal to offer "open pricing" (based on willingness to pay) to customers unable to pay the standard price for the client's product. The client, Akita... View Details
Keywords: Business or Company Management; Price; Corporate Social Responsibility and Impact; Decisions; Agribusiness; Management Practices and Processes; Business Ventures; Consulting Industry; Japan
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  • December 2014
  • Article

The Real Product Market Impact of Mergers

By: Albert Sheen
I document sources of value creation in mergers by analyzing novel data on the quality and price of goods sold by merging firms. When two competitors in a product market merge, their products converge in quality, and prices fall relative to the competition. These... View Details
Keywords: Value Creation; Quality; Price; Goods and Commodities; Mergers and Acquisitions
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  • Research Summary

Overview

By: Rajiv Lal
Developing a course for our MBA students on the opportunities and challenges in Building a Business around Smart Connected Products/IoT View Details

    Richard G. Hamermesh

    Richard Hamermesh was the MBA Class of 1961 Professor of Management Practice at the Harvard Business School. While at HBS Richard served as co-chair of the HBS Healthcare... View Details

    Keywords: health care
    • June 2008
    • Case

    From xiaonei to hainei: The Quest for the Social Networking Service Market in China

    By: Joseph B. Lassiter III, Michael Shih-Ta Chen and Keith Chi-ho Wong
    Wang Xing, the founder of Hainei.com, one of the fastest growing social networking service (SNS) providers in China, was preparing to raise funds from venture capitalists. Since late 2003, Wang had established several Internet startups in China. Xiaonei.com, which he... View Details
    Keywords: Entrepreneurship; Venture Capital; Social and Collaborative Networks; Competition; Internet; China
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    • February 1999 (Revised April 1999)
    • Case

    Guaranty Trust Bank PLC Nigeria (A)

    By: Lynn S. Paine and Hal Hogan
    Fola Adeola, the CEO of Nigeria's Guaranty Trust Bank and one of its founders in 1991, is considering what should be done to maintain the bank's original vision and vitality in the face of its rapid growth and success in the marketplace. Known for its high ethical... View Details
    Keywords: Banks and Banking; Organizational Culture; Ethics; Planning; Expansion; Business Processes; Law; Banking Industry; Nigeria
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    • Article

    Do Private Equity Firms Have Better Management Practices?

    By: Nicholas Bloom, Raffaella Sadun and John Van Reenen
    Using an innovative survey measure of management practices on over 15,000 firms, we find private equity firms are better managed than government, family, and privately owned firms, and have similar management to publicly listed firms. This is true both in developed and... View Details
    Keywords: Private Equity; Management Practices and Processes
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    • Teaching Interest

    Strategy

    By: Jan W. Rivkin

    The objective of this course is to help students develop the skills for formulating strategy, and provides an understanding of:

    • A firm's operative environment and how to sustain competitive advantage.
    • How to generate superior value for... View Details
    • Research Summary

    The Politics of Consumer Credit

    By: Gunnar Trumbull
    A combination of factors has dramatically increased consumer access to and reliance upon credit across the OECD. These factors include financial liberalization and deregulation, improvements in consumer credit information and its analysis, and a growth in debt... View Details
    • 2021
    • Working Paper

    Quantifying the Value of Iterative Experimentation

    By: Iavor I Bojinov and Jialiang Mao
    Over the past decade, most technology companies and a growing number of conventional firms have adopted online experimentation (or A/B testing) into their product development process. Initially, A/B testing was deployed as a static procedure in which an experiment was... View Details
    Keywords: Product Development; Value Creation; Research
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    • Aug 2014
    • Working Paper

    Defining Clusters of Related Industries

    This paper develops a novel clustering algorithm that systematically generates and assesses sets of cluster definitions (i.e., groups of closely related industries). View Details
    • 31 Oct 2022
    • Research & Ideas

    Why the Largest Minority Group Faces the Most Hate—and How to Push Back

    American cities have experienced an alarming double-digit rise in hate crimes in recent years, due in part to factors like anti-Asian sentiment in the wake of the pandemic and racial strife following the murder of George Floyd. Now, new... View Details
    Keywords: by Pamela Reynolds
    • 2005
    • Book

    A Portrait of the Visual Arts: Meeting the Challenges of a New Era

    By: Kevin F. McCarthy, Elizabeth A. Ondaatje, Arthur C. Brooks and András Szántó
    Providing information about developments in the visual arts world, this book provides an analysis of the sector, describing the characteristics of visual arts consumers, artists, finances, and organization. View Details
    Keywords: Visual Arts; Arts; Policy; United States
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    • 2005
    • Chapter

    Microfinance: The Next Ten Years

    By: Michael Chu
    A review of the history of commercial microfinance and a view on the key developments in the next decade. View Details
    Keywords: History; Microfinance; Financial Services Industry
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    • January 2003 (Revised March 2004)
    • Case

    Silverado (A)

    By: Jan W. Rivkin and Charles J. Woodard
    Silverado has raised $50 million and launched its first product: an Internet-based trivia game with innovative software. In a highly uncertain environment, the young management team must decide whether to continue developing the product and whether to branch out into... View Details
    Keywords: Risk and Uncertainty; Technological Innovation; Strategic Planning; Internet and the Web; Decision Choices and Conditions; Product Launch; Business Strategy; Entertainment and Recreation Industry
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    • 2020
    • Chapter

    Health Care Markets a Decade After the ACA: Bigger, but Probably Not Better

    By: Leemore S. Dafny
    Love it or hate it, the Affordable Care Act (ACA) embraced and extended the role of private markets in financing and delivering health care in the United States. Ten years after the ACA’s passage, it is unclear whether health care markets are better (along a range of... View Details
    Keywords: Health Care and Treatment; Markets; Laws and Statutes; Outcome or Result; Health Industry; United States
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