Publications

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11 Jan 2016
Research & Ideas

Is Group Loyalty a Force for Good or Evil?

Hildreth had one day in Berkeley. “We went to lunch and started arguing about moral philosophy,” says Hildreth, who had previously worked as a manager at a global accounting firm for eight years. “When you... View Details

Keywords: by Michael Blanding

June 1994 (Revised October 1999)
Background Note

Beer Game, The: Board Version

By: Janice H. Hammond

The beer game is an exercise that demonstrates supply channel dynamics. Simulates the flow of material and information in a simplified channel of beer production and distribution, focusing on the linkages among a beer manufacturer, its distributors, a wholesaler, and a... View Details

Keywords: Cost Management; Information; Distribution Channels; Production; Supply Chain Management; Problems and Challenges

05 Apr 2022
Cold Call Podcast

Transforming Deloitte’s Approach to Consulting

Keywords: Re: Michael L. Tushman; Consulting

Program

General Management Program

Summary Taking your organization and your career to the next level requires going beyond your field of expertise to gain an end-to-end view of the enterprise, an in-depth understanding of business... View Details

12 Mar 2006
Research & Ideas

Global Poverty Needs a Global Answer

HBS professor emeritus George C. Lodge's idea of a World Development Corporation has been percolating for years—he wrote a seminal article on the proposal in Foreign Affairs in 2002 (reprinted on HBS Working Knowledge). The WDC would be a... View Details

Keywords: by Cynthia Churchwell

Program

Competing in the Age of AI—Virtual

organization's current business models and AI capabilities, identify new opportunities, and create specific plans for growth. Details Move toward an AI-based business model Choose how best to apply AI in... View Details

20 Aug 2021
News

Auto Industry Chip Shortage Worsens

22 Feb 2024
Blog Post

It’s Time to Build: Why the MS/MBA Is Right for You!

carved out a product manager or adjacent role for me to step into. I ended up joining Starlink at SpaceX, where I had a terrific summer working on the Growth team in LA - and even overlapped with alum View Details

June 2020
Supplement

RBC: Transforming Transformation (B)

By: Ethan Bernstein, Francesca Gino and Aldo Sesia

In 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of “enablers of collaboration” (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. Historically,... View Details

Keywords: Service Delivery; Information Technology; Transformation; Change Management; Collaborative Innovation and Invention; Innovation and Management; Decision Making; Human Resources; Management Systems; Organizational Design; Organizational Structure; Groups and Teams; Management Teams; Banking Industry; Financial Services Industry; Canada

Lynda M. Applegate is a Baker Foundation Professor at HBS and is Chair of the Advisory Committee for Harvard University’s Masters Degree of Liberal Arts in Finance and Management at the Harvard University Extension School. She has also played a... View Details

18 Apr 2023
News

Leading Organizational Equity: OneTen Community of Practice Summit

September 2023
Case

Trilling Foods: Managing People with Data

By: Alexandra C. Feldberg and Jeffrey T. Polzer

Trilling Foods, a regional bricks-and-mortar grocery chain, has recently provided its frontline managers with new tools for using data. Allison Andersen, Trilling’s VP of Data Science, has spearheaded these efforts. Yet, as she works with Kent Wade, the general manager... View Details

Keywords: Digital Transformation; Management Practices and Processes; Training; Organizational Change and Adaptation; Food and Beverage Industry; Food and Beverage Industry

05 Jul 2011
First Look

First Look: July 5

Working PapersTo Groupon or Not to Groupon: The Profitability of Deep Discounts Authors:Benjamin Edelman, Sonia Jaffe, and Scott Duke Kominers Abstract We examine the profitability View Details

Keywords: Sean Silverthorne

11 Mar 2014
First Look

First Look: March 11

firm profits. Publisher's link: http://www.benedelman.org/publications/groupon-2014-03-01.pdf August 2013 Organizations in Time: History, Theory, Methods Schumpeter's Plea: Historical Reasoning in Entrepreneurial Theory View Details

Keywords: Sean Silverthorne

May 2017
Case

Promontory, Inc.

By: Frank V. Cespedes and Amy Handlin

Promontory, Inc. is a small, privately owned firm in the promotional products (specialty advertising) industry. After starting the firm two years ago with the intention of pursuing a high-quality/high-price strategy, the CEO is seeking methods of increasing sales... View Details

Keywords: Salesforce Management; Marketing Strategy; Customization and Personalization; Business Model; Sales; Advertising Industry

October 1991 (Revised December 1993)
Case

Ben & Jerry's Homemade Ice Cream, Inc.: Keeping the Mission(s) Alive

Ben & Jerry's is an anti-establishment, values-driven company that has become a successful venture. The dominant founder, Ben Cohen, is not an effective manager, but he brings creative marketing and product skills that have been important to the company's success. He... View Details

Keywords: Mission and Purpose; Organizational Culture; Entrepreneurship; Compensation and Benefits; Food and Beverage Industry; Food and Beverage Industry

June 2009 (Revised January 2011)
Case

Target Corporation: Ackman versus the Board

By: Krishna G. Palepu, Suraj Srinivasan and James Weber

After 15 years of great performance, Target's faltering performance during an economic downturn led an activist shareholder to initiate a proxy fight. Target Corporation, the second largest discount store retailer in the U.S., had competed successfully against industry... View Details

Keywords: Financial Crisis; Investment Activism; Governing and Advisory Boards; Business and Shareholder Relations; Business Strategy; Value; Retail Industry