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  • All HBS Web  (13,984)
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  • 01 Mar 2004
  • Lessons from the Classroom

Mission to Mars: It Really Is Rocket Science

these reviews was cut. As a consequence, the transfer of tacit (or experiential) knowledge across projects began to suffer. In a transformation effort like FBC, which was based primarily on trial and error learning, View Details
Keywords: by Sean Silverthorne
  • 29 Apr 2020
  • Book

The Key to Powerful Social Change: Small Villages

Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details
Keywords: by Dina Gerdeman
  • 05 May 2003
  • Research & Ideas

How Bank of America Turned Branches into Service-Development Laboratories

were being carefully monitored and measured. Design and production problems should be worked out off-line, in a lab setting without customers, before the service delivery is... View Details
Keywords: by Stefan Thomke; Banking; Financial Services
  • 02 Apr 2015
  • Research & Ideas

Digital Initiative Summit: Freeing Patient Data to Enable Innovation

to remedy the information-sharing glut that is slowing health care innovation and harming patient care, according to panelists discussing "Digital Health: Freeing Patient Data to Enable Innovation" at the Digital Initiative Summit held... View Details
Keywords: Re: Karim R. Lakhani; Health
  • 29 Apr 2008
  • Research Event

Venture Capital

world—economies forever. The conference addressed some major issues and questions: What strategies are most effective in creating a top-decile firm? Will those strategies also work in the face of new View Details
Keywords: by Josh Lerner; Financial Services
  • 19 Sep 2006
  • First Look

First Look: September 19, 2006

the school's charter. The case explores the opportunities and challenges of starting up and leading an urban charter school as well as the consequences of a state... View Details
Keywords: Sean Silverthorne
  • 08 Dec 2014
  • Research & Ideas

A Manager’s Guide to International Strategy

(with Sumantra Ghoshal), Michael Porter, and Pankaj Ghemawat. “I enjoy the variety and intellectual challenge of the problems that managers... View Details
Keywords: by Julia Hanna
  • 25 Aug 2003
  • Research & Ideas

Studying Japan from the Inside

types of unique challenges do the managers and companies in your cases face? Do you have a sense of how these might be different from those highlighted by cases produced at the other Global Initiative... View Details
Keywords: by Cynthia Churchwell
  • 19 Sep 2012
  • Research & Ideas

Funding Innovation: Is Your Firm Doing it Wrong?

problems inherent in corporate R&D funding and offers up possible solutions. The key to success, he believes, may lie in adopting a hybrid model that combines aspects of both the corporate research lab... View Details
Keywords: by Carmen Nobel
  • 21 May 2014
  • Lessons from the Classroom

CORe: HBS Powers Up Online Program on Business Fundamentals

says Narayanan. Narayanan and his colleagues approached that challenge head-on by creating 20 multimedia cases specifically designed for use online. Each employs a two- to three-minute video clip to... View Details
Keywords: by Michael Blanding; Education
  • 18 Nov 2010
  • Research & Ideas

GM’s IPO: Back to the Future

suppliers, tertiary suppliers such as steel and aluminum manufacturers, the dealer network, and providers of financing, especially GMAC. The task of saving two major auto makers was all the more difficult... View Details
Keywords: by Staff; Auto
  • 30 Jun 2020
  • What Do You Think?

Is a Business School-Industry Collaboration Needed to Attract Black Talent to Campus?

to recruit Black students as “painfully insufficient.” He also cited the same inadequate results for recruiting Black faculty and staff. He might as well have been talking about most major business schools; the View Details
Keywords: by James Heskett; Education
  • 21 Apr 2011
  • Research & Ideas

Searching for Better Practices in Social Investing

executive at eBay. "We live in a world where entrepreneurship drives massive change in the private sector, and we feel that can be true in the social sector." The Leadership Challenge As is the... View Details
Keywords: by Carmen Nobel; Financial Services
  • 02 Jul 2001
  • What Do You Think?

Built to Last or Bought to Sell?

itself. What do you think? Original Article Creative Destruction, by Richard Foster and Sarah Kaplan is a compilation of recent research based on a thirty-eight-year database comprising 1,008 selected U.S. corporations. The authors... View Details
Keywords: by James Heskett
  • 01 Aug 2019
  • What Do You Think?

Has the Twitter Age Left the Case Method Behind?

ease of use by instructors, and even useability in an age of “fake facts.” The most negative views came from those experiencing problems arising largely from the way cases were being taught or used. Those... View Details
Keywords: by James Heskett; Education
  • 15 Nov 2004
  • Research & Ideas

Solving the Health Care Conundrum

shouldn't wait for policy; they should act now to become early movers in leading these changes. Context Professor Porter, having conducted in-depth research and analysis on the U.S. health care market, discussed his conclusions on the... View Details
Keywords: by Michael E. Porter; Health
  • 05 Feb 2001
  • Research & Ideas

The Ten Deadly Mistakes of Wanna-Dots

extremely hard to do. Worse yet, it doesn't work. The bulldog doesn't suddenly become beautiful because it was forced to wear lipstick. Nothing else about the bulldog or its behavior has changed. It makes the bulldog angry. And the use of... View Details
Keywords: by Rosabeth Moss Kanter
  • 27 Aug 2007
  • Op-Ed

Mattel: Getting a Toy Recall Right

problem themselves rather than clog customer service desks at Mattel's retail outlets, which would strain Mattel's dealer relations and cost the company extra dollars in processing fees. Mattel's recall Web... View Details
Keywords: by John Quelch; Consumer Products
  • 19 Oct 2015
  • Research & Ideas

Business Research that Makes for Smarter Public Policy

to fill little gaps in the literature, and I continue to think that was excellent advice.” Just as researchers in the life sciences often target their work to tackle the most dangerous diseases, so argues Moss, social scientists can make... View Details
Keywords: by Michael Blanding
  • 10 Jan 2008
  • Sharpening Your Skills

Sharpening Your Skills: Operations Management

and improvements, the service industries in general are a long way behind manufacturing. Not all lean manufacturing ideas translate from factory floor to office cubicle. A lean operating system alters the way a company learns through... View Details
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