Publications

06 Dec 2021
News

Turning Point: Makeover

After HBS, I went to Starbucks where I loved the company and it showed. My work was featured in the press and Howard Schultz had me present to his board. Yet my male manager gave me a “meets expectations” review for weakness in... View Details

Keywords: entrepreneurship; leadership; purpose; Asian American; beauty industry; Miscellaneous Manufacturing; Manufacturing

01 Jun 1998
News

Long-Term Interest: Bill Crozier, a Banker Pegged to the Customer

leadership position in the Northeast through the strategic use of new technology, marketing savvy, and a management style that encouraged staff to invest themselves in their work. In 1996, BayBanks merged... View Details

Keywords: Eileen K. McCluskey

04 Apr 2022
News

Strengthening City Hall’s Foundations

In an opinion piece published by the Jerusalem Post on April 4, 2022, Michael Bloomberg (MBA 1966) announced a new management training program to support mayors in Israel. The Bloomberg-Sagol Center for City Leadership, created in... View Details

Keywords: Executive, Legislative, and Other General Government Support; Government

Profile

Tyler Todd

Why was earning your MBA at HBS important to you? I love my engineering background, but my long-term goals of senior management and running my own company necessitated that I learn how to make sound business decisions. While you can learn... View Details

Keywords: Venture Capital / Private Equity; Financial Services; Energy / Extractive Minerals; Manufacturing

01 Jun 2005
News

Cultural Revolution at GE

hiring outsiders for its top management ranks and stopped the merry-go-round of promotions and relocations for top managers. Immelt now wants managers to stay put and become experts in their industries, not... View Details

Keywords: GE; General Electric; Jack Welch; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing; Fabricated Metal Product Manufacturing; Manufacturing; Transportation Equipment Manufacturing; Manufacturing

Fast Answer

Venture capital firms: create a list

How can I create a list of venture capital firms by geography, industry, stage, etc? Capital IQ: Mouse over Screening, and click Companies. Find the box labeled Investment/Advisory Firms. Under it, click Investment View Details

01 Feb 2002
News

Springboard Boosts Funding Prospects for Women Entrepreneurs

applicants by a committee of top venture capitalists and business leaders from around New England. In opening remarks, HBS Dean Kim B. Clark said entrepreneurship has become not only a tremendous engine of growth in the United States but also a critically important... View Details

Keywords: Management, Scientific, and Technical Consulting Services; Professional Services

July 2000 (Revised June 2002)
Case

Dawn Riley at America True (A)

By: Linda A. Hill and Kristin Doughty

Dawn Riley is the CEO/Captain of America True, the first coed syndicate to race for the America's Cup. Over three years, based on her vision for America True, she built the syndicate from scratch, bringing on investors and sponsors, designing and building a boat, and... View Details

Keywords: Management Style; Leadership; Problems and Challenges; Sports; Gender; Business Startups; North and Central America; New Zealand; San Francisco

25 Oct 2011
Research & Ideas

Chasing Stars: Why the Mighty Red Sox Struck Out

pitching), rather than sitting on the bench and supporting the team. "Francona had the perfect style for the team he managed for his first seven years," Groysberg says. "It was a cohesive... View Details

Keywords: by Carmen Nobel; Sports; Banking

September 13, 2023
Article

The Myth of the CEO as Ultimate Decision Maker

By: Nitin Nohria

Chief executives are responsible for guiding corporations, so the role inevitably requires making many decisions. But people overestimate the level of personal involvement CEOs have in this process. Instead of making decisions, CEOs tend to shape decisions, by... View Details

Keywords: Problem Solving; Delegation; Leadership Style; Decision Making; Time Management; Power and Influence

Register to Read

November 2001
Case

IBM Network Technology (B)

By: Michael L. Tushman

Supplements the (A) case. View Details

Keywords: Organizational Design; Management Teams; Leadership Style; Organizational Change and Adaptation; Change Management; Growth Management; Information Technology Industry

2009
Article

The Dynamics of Silencing Conflict

By: Leslie Perlow and Nelson Repenning

In many organizations, when people perceive a difference with another they often do not fully express themselves. Despite creating innumerable problems, silencing conflict is a persistent phenomenon. While the antecedents of acts of silence are well documented, little... View Details

Keywords: Interpersonal Communication; Management Style; Conflict Management; Societal Protocols

Find at Harvard

01 Sep 2018
News

Research Brief: Where Top-Down Tops Out

recent study, “The Impact of CEOs in the Public Sector: Evidence from the English NHS,” Associate Professor Raffaella Sadun and her coauthors conclude that a singular leader is far less effective in these large and complex public hospitals. The decentralized View Details

Keywords: Jennifer Myers

01 Oct 2000
News

Silent Killers: Overcoming Barriers to Organizational Learning

uncovered these obstacles using a process they refined more than a decade ago called Organizational Fitness Profiling (OFP). OFP helps CEOs or business unit general managers and their top teams assess how well an operation fits their... View Details

Keywords: Judith A. Ross

08 Jan 2021
News

Good Leadership Is About Asking Good Questions

August 1983 (Revised May 1985)
Case

Jamestown Co.

By: Benson P. Shapiro and Edward J. Hoff

In May 1983 Ms. Katherine O'Brien, vice president of marketing, was deciding whether Jamestown should discontinue the use of independent representatives in favor of a direct company salesforce. Jamestown sold informal stoneware dinnerware through department and gift... View Details

Keywords: Decision Making; Leadership Style; Marketing Channels; Salesforce Management