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  • 10 Mar 2021
  • Research & Ideas

Key to Doing Your Best at Work? Be Yourself

themselves. This article originally appeared in the Harvard Gazette. Interview has been edited for clarity and length. About the Author Christina Pazzanese is a staff writer at the Harvard Gazette. [Image: iStockphoto/Julia Garan] What... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
  • 17 Jan 2023
  • Book

Good Companies Commit Crimes, But Great Leaders Can Prevent Them

good companies commit criminal violations. The interview has been edited for length and clarity. “Executives at large companies often have limited knowledge of the risk that their companies can face for potential wrongdoing. ” Lane... View Details
Keywords: by Lane Lambert
  • 17 Feb 2022
  • Book

When Employees Feel a Sense of Purpose, Companies Succeed

starting with recruiting. “We’re very clear that in an interview, and just in general, one of our core beliefs is be yourself,” Wallace says. Relatedly, the company places a strong emphasis on inclusivity. As COO Molly Howard notes, View Details
Keywords: by Ranjay Gulati
  • Winter 2021
  • Editorial

Introduction

By: Michael A. Wheeler
This issue of Negotiation Journal is dedicated to the theme of artificial intelligence, technology, and negotiation. It arose from a Program on Negotiation (PON) working conference on that important topic held virtually on May 17–18. The conference was not the... View Details
Keywords: Artificial Intelligence; Information Technology; Negotiation; AI and Machine Learning
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Wheeler, Michael A. "Introduction." Special Issue on Artificial Intelligence, Technology, and Negotiation. Negotiation Journal 37, no. 1 (Winter 2021): 5–12.
  • 30 Oct 2019
  • Research & Ideas

How to Recover Gracefully After Shutting Down Your Startup

interviewed dozens of founders of failed businesses for his upcoming book, tentatively titled Why Startups Fail. He has also been sharing his insights with MBA students in a new course called Entrepreneurial Failure. Knowing when it’s... View Details
Keywords: by Danielle Kost
  • 31 Aug 2020
  • What Do You Think?

Why Don’t More Organizations Understand the Power of Diversity and Inclusion?

tell us. Inclusion is related to such things as “voice”—the belief by workers that they are heard—as well as recognition and equal opportunity in rewards and promotions. Harder to quantify than diversity, inclusion is more nuanced and measured in comments in View Details
Keywords: by James Heskett
  • 06 Jan 2014
  • Research & Ideas

Technology Re-Emergence: Creating New Value for Old Innovations

of the industry, but now it's responsible for much of the growth trajectory." The Guardians And The Entrepreneurs So how did the Swiss watchmakers know when to re-embrace mechanical watches? According to several industry CEOs that Raffaelli View Details
Keywords: by Carmen Nobel; Apparel & Accessories; Technology; Consumer Products
  • 2015
  • Working Paper

Corporate Sponsorship in Culture—A Case of Partnership in Relationship Building and Collaborative Marketing by a Global Financial Institution and a Major Art Museum

By: Ragnar Lund and Stephen A. Greyser
Purpose: This paper examines cultural sponsorship from a partnership and relationship marketing perspective. It studies a case of how a partnership between two international institutions, a bank and a museum, adds value to both in terms of interaction with... View Details
Keywords: Value Creation; Partners and Partnerships; Marketing Strategy; Culture; Banks and Banking
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Lund, Ragnar, and Stephen A. Greyser. "Corporate Sponsorship in Culture—A Case of Partnership in Relationship Building and Collaborative Marketing by a Global Financial Institution and a Major Art Museum." Harvard Business School Working Paper, No. 16-041, October 2015.
  • 13 Dec 2021
  • Research & Ideas

The Unlikely Upside of Mergers: More Diverse Management Teams

promoted women and people of color. The diversifying effect was not as pronounced in mergers that involved companies from different industries. "The disruption allows these patterns to be changed for the better." As part of his study, Zhang View Details
Keywords: by Lane Lambert
  • 11 May 2016
  • Research & Ideas

Fix This! Why is it so Painful to Buy a New Car?

half its value the moment it is driven off the lot? In a recent roundtable interview at HBS, Avery and Schlesinger joined Ryan Buell, an assistant professor in the Technology and Operations Management Unit, to discuss what’s wrong with... View Details
Keywords: by Sean Silverthorne; Auto
  • 19 Mar 2012
  • HBS Case

HBS Cases: Overcoming the Stress of ‘Englishnization’

astonished," said an engineer interviewed after the announcement. "Many Rakuten employees are allergic to English." “If they don't have a language strategy, they'll regret it” In a company where just 10 percent of all... View Details
Keywords: by Kim Girard
  • 11 May 2009
  • Research & Ideas

The IT Leader’s Hero Quest

understanding of why Davies failed. Q: The crisis section we are excerpting at the end of this interview is about coping with a sudden denial of service attack. It's also about Barton navigating around conflicting advice while preparing... View Details
Keywords: by Martha Lagace
  • 2022
  • Article

Becoming a Learning Organization While Enhancing Performance: The Case of LEGO

By: Thomas Borup Kristensen, Henrik Saabye and Amy Edmondson
Purpose - The purpose of this study is to empirically test how problem-solving lean practices, along with leaders as learning facilitators in an action learning approach, can be transferred from a production context to a knowledge work context for the purpose... View Details
Keywords: Performance Efficiency; Learning; Organizational Change and Adaptation
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Kristensen, Thomas Borup, Henrik Saabye, and Amy Edmondson. "Becoming a Learning Organization While Enhancing Performance: The Case of LEGO." International Journal of Operations & Production Management 42, no. 13 (2022): 438–481.
  • 11 Jul 2016
  • HBS Case

Neurodiversity: The Benefits of Recruiting Employees with Cognitive Disabilities

those jobs earn. Many participants came to the program with advanced degrees and even holding patents but little, if any, work history. Pisano explains that many of those candidates wouldn’t make it through the interview process or... View Details
Keywords: by Roberta Holland; Technology
  • 21 Sep 2021
  • Office Hours

Readers Ask: How Can I Gain Power and Influence?

interviewed more than 100 people as we prepared to write the book. We’ve learned so much from every one of them, and we’re using some of their stories in the book to help our readers connect the findings from research in social sciences... View Details
Keywords: by Kristen Senz
  • 29 Aug 2018
  • What Do You Think?

What Should Harley-Davidson’s Management Do?

point. The president posted a tweet in which he said, “If they move, it will be the beginning of the end the aura will be gone and they will be taxed like never before.” Harley’s CEO Levatich commented in a July 2018 interview that,... View Details
Keywords: by James Heskett; Auto
  • 05 May 2008
  • Research & Ideas

Connecting with Consumers Using Deep Metaphors

nonroutine problems with no clear solution. It may not even be evident what the problem is, only that there is one. I have collected considerable data on this topic and will be conducting further interviews to understand the qualities of... View Details
Keywords: by Martha Lagace; Consumer Products
  • 27 Feb 2017
  • Research & Ideas

Reputation is Vital to Survival in Turbulent Markets

School; Tiona Zuzul, assistant professor at London Business School; and HBS Professors Geoffrey Jones and Tarun Khanna—came to their conclusions after reviewing the transcripts of interviews with 69 business and NGO leaders from a variety... View Details
Keywords: by Sean Silverthorne
  • 01 May 2020
  • What Do You Think?

Does Remote Work Mix with Organizational Culture?

workers more fully in their work? What has to be done to assure adherence to an organization's values by everyone? Do effective organization cultures and remote work mix? What do you think? Acknowledgement: I am indebted to Dan O'Brien and Dan Maher for conducting... View Details
Keywords: by James Heskett
  • 15 Dec 2003
  • Research & Ideas

Women Leaders and Organizational Change

or frames, focus too narrowly on women. A new broader approach is needed, they argue. HBS Working Knowledge's Mallory Stark recently conducted an e-mail interview with the authors. Mallory Stark: You argue that while women's presence in... View Details
Keywords: by Mallory Stark
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