Publications

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28 Apr 2022
Blog Post

Climate Stories Episode #4: Erika Myers, World Resources Institute Ross Center for Sustainable Cities

infrastructure; training a new and/or re-skilled green workforce; and manufacturing more vehicles. 1. As Erika explained it, there are several major obstacles to creating an equitable charging infrastructure across the United States. The... View Details

April 2022
Teaching Note

Transforming BlackBerry: From Smartphones to Software

By: Ranjay Gulati and Eppa Rixey

Teaching Note for HBS Case No. 421-052. View Details

Keywords: Information Technology; Information Infrastructure; Applications and Software; Leadership; Organizational Change and Adaptation; Corporate Strategy; Technology Industry

March 2002 (Revised January 2003)
Case

Microsoft: Positioning the Tablet PC

By: Youngme E. Moon and Christina L. Darwall

Microsoft is preparing for the launch of the Tablet PC, which allows users to use a pen (stylus) to run Windows and Windows applications, annotate documents, and create handwritten documents for later reference or even conversion to text. Microsoft's original equipment... View Details

Keywords: Technological Innovation; Product Positioning; Market Entry and Exit; Information Infrastructure; Applications and Software; Computer Industry

November 2003 (Revised December 2003)
Case

Enabling Business Strategy with IT at the World Bank

By: F. Warren McFarlan and Brian DeLacey

World Bank IT provides services (communications, applications, video conferencing, knowledge sharing, distance learning, information sharing, client commerce, crisis management, etc.) on a global basis to the poorest countries in the globe via satellites. This case... View Details

Keywords: Information Infrastructure; Globalized Economies and Regions; Information Technology; Global Strategy; Business Strategy; Banks and Banking; Banking Industry

January 2020
Case

Terra Nova: A Social Business Trying to Unlock Land Rights for the Urban Poor in Brazil

By: Julie Battilana, Ruth Costas, Marissa Kimsey and Priscilla Zogbi

Brothers André and Daniel Albuquerque founded the company Terra Nova in 2001 to mediate land disputes between poor families illegally living in urban areas and the official landowners—with the aspiration to improve the lives of the poor. A business-led approach to the... View Details

Keywords: Mission and Purpose; Social Enterprise; Entrepreneurship; Negotiation; Power and Influence; Social Issues; Conflict and Resolution; Business and Government Relations; Infrastructure; Urban Development; Real Estate Industry; Brazil; Latin America

01 Jun 1997
News

Sorting Myth from Reality at Hong Kong Conference

Nightmare?" - speakers were clearly of the "gold mine" persuasion. Billy Lam of the New Airport Projects Co-ordination Office wowed the audience with his numbers. The new Chek Lap Kok airport, which is to open in April 1998, and the related View Details

Keywords: Alejandro Reyes

08 Jan 2014
What Do You Think?

Do Productivity Increases Contribute to Social Inequality?

opportunities in industry and services. "It is difficult to imagine how that will continue there has to be some solution and that solution has to be governmental." Several were more philosophical about the issue. As Wayne... View Details

Keywords: by James Heskett

01 Dec 2020
News

Two Truths and a Lie About 5G

benefit the most. Right now, carriers are spending billions of dollars on spectrum and infrastructure upgrades to deliver this technology, without really knowing if consumers want to sign on for these expensive new services. “If it’s just... View Details

Keywords: Jen McFarland Flint

01 Jan 2003
News

Daniel L. Vasella, M.D.

well-tuned infrastructure with the company's ability to launch Gleevec just 32 months after it entered clinical trials. The same rapid development has also been true for many other Novartis drugs. The company has launched ten new ones... View Details

December 1999 (Revised April 2002)
Case

International Business Machines Corporation (A)

By: David F. Hawkins

Perform financial ratio analysis to identify changes in IBM's business mix and profitability. Teaching purpose: Ratio analysis. View Details

Keywords: Information Infrastructure; Capital Structure; Performance Efficiency; Business Earnings; Business Model; Private Sector; Commercialization; Computer Industry; Computer Industry

October 2016 (Revised January 2020)
Case

All Traffic Solutions

By: Rajiv Lal and Scott F. Johnson

All Traffic Solutions traditionally sold traffic signs that collected vehicle data to cities. In recent years, the firm connected their signs to the internet and began selling software that enabled cities to operate their signs remotely and collect data in a more... View Details

Keywords: IoT; Internet Of Things; Smart Connected Products; All Traffic Solutions; Traffic; Internet and the Web; Information Technology; Digital Platforms; Information Infrastructure; Applications and Software; Transportation; Mobile and Wireless Technology; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; United States

29 Feb 2024
Blog Post

IFC India: JSW Steel and Cement and the Quest to Capture Carbon in Hard to Abate Sectors

such as Cement and Steel, the hardest challenge is to balance the need for infrastructure and the need to build it sustainably, when it currently grows emissions at 1.5% per annum. Priority to Abate After an early ferry ride and bus... View Details

October 2014 (Revised July 2015)
Case

Indus Towers: From Infancy to Maturity

By: Ranjay Gulati, Maxim Sytch and Rachna Tahilyani

Indus Towers, the world's largest telecom tower company, is a joint venture between three telecom rivals in India. These rivals—Bharti Airtel, Vodafone India, and Idea Cellular—combined their telecom towers to provide "shared telecom infrastructure" to wireless telecom... View Details

Keywords: Decisions; Judgments; Customer Focus and Relationships; Management; Information Technology; Mobile and Wireless Technology; Information Infrastructure; Telecommunications Industry; India

May 2012 (Revised September 2012)
Case

HTC Corp. in 2012

By: David B. Yoffie, Juan Alcacer and Renee Kim

After 15 years of remarkable achievements, Taiwan-based HTC Corp. faced difficult times by 2012. CEO Peter Chou, who drove HTC's transformation from an unknown manufacturer of PDAs for other companies to a well-known global player in smartphones, faced an uncertain and... View Details

Keywords: Corporate Social Responsibility; Telecommunications; Brand Management; Economies Of Scale And Scope; Market Positioning; Intellectual Property Management; Technological Innovation; Information Infrastructure; Competitive Strategy; Innovation and Invention; Patents; Product Positioning; Telecommunications Industry; Taiwan

31 Jul 2018
First Look

New Research and Ideas, July 31, 2018

infrastructure presents an excellent opportunity to avoid the pitfalls of complex, restrictive, digital health systems that have evolved elsewhere. We propose here a federated, patient-centric, application programming interface... View Details

Keywords: Dina Gerdeman

09 Jul 2024
Research & Ideas

Are Management Consulting Firms Failing to Manage Themselves?

interests were to be minimized. Bill Bain conceptualized his firm to serve one company per industry to ensure a focused, client-centric approach. Most firms established an unwavering culture where growth was an outcome, not the objective,... View Details

Keywords: by David Fubini; Consulting

21 Aug 2000
Research & Ideas

Faculty Research Looks to Latin America

international investments: on what investors are actually doing. "The kind of information that had been available was very sparse. State Street Bank has an IT infrastructure which allows them, in a very organized way, to pull out... View Details

Keywords: by Martha Lagace

07 Sep 2021
News

Skydeck Voices: For My Next Act

utilities industries is privatized, water in particular. And I chair the organization that regulates water monopolies. They’re big companies. Many of them privately owned now by pension funds, infrastructure... View Details

June 2010
Teaching Note

Cisco Business Councils (2007): Unifying a Functional Enterprise with an Internal Governance System (TN)

By: Ranjay Gulati and Marlo Goetting

Teaching Note for 409062. View Details

Keywords: Customer Focus and Relationships; System; Business Units; Corporate Strategy; Infrastructure; Growth and Development; Decision Making; Restructuring; Resource Allocation; Information Technology Industry