Publications

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September 2024
Case

Topaz: Navigating Governance, Legacy, and Change

By: Christina R. Wing and Carla Larangeira

Since its founding in 2011, the Garza Sada brothers and their father positioned Topaz among leading family offices in Monterrey, Mexico, with several assets under management. Topaz aspired to have a transformative impact across multiple Mexican industries. An industry... View Details

Keywords: Business Conglomerates; Family Business; Governing and Advisory Boards; Managerial Roles; Management Succession; Family Ownership; Corporate Governance; Organizational Structure; Adoption; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Latin America; Mexico

14 Feb 2023
HBS Case

Is Sweden Still 'Sweden'? A Liberal Utopia Grapples with an Identity Crisis

began selling iron ore and coal to Germany and Great Britain in the early 1800s. When Sweden industrialized in the mid-1800s, Spar says, “it did so quickly and methodically,” adopting the most successful practices from established... View Details

Keywords: by Lane Lambert

William A. Sahlman

William Sahlman is a Baker Foundation Professor of Business Administration at Harvard Business School.

Mr. Sahlman received an A.B. degree in Economics from Princeton University (1972), an M.B.A. from Harvard University (1975), and a Ph.D. in Business... View Details

04 Sep 2007
Research & Ideas

Jumpstarting Innovation: Using Disruption to Your Advantage

They look for disruptors that will "unfreeze" a stable industry and the companies that compete within them. They look for business models that worked well in one market and can be adapted and applied in another. They recognize... View Details

Keywords: by Lynda M. Applegate

Web

Accelerating Solutions - Business & Environment

does society need to finance a decarbonized future? Investors weigh in. Highlights Video Full Panel Video Collaboration, Living Wages, Trade-focused Education to Drive a Climate Workforce Building a climate workforce requires herculean... View Details

Web

Health Care - Faculty & Research

Outcomes Measurement ; Time-Driven Activity-Based Costing ; Health Care and Treatment ; Business Strategy ; Leading Change ; Decisions ; Transformation ; Service Delivery ; Adoption ; Value ; Health Industry ; United States ; Texas... View Details

Web

Online Business Courses & Certifications | HBS Online

global network, and a capstone project that applies the program’s learnings. 6 months, 5-6 hrs/week Apply by November 3 $6,500 Credential Related Content Free E-Book Your Guide to Online Learning Success If you’re interested in exploring online View Details

Profile

Joy Chen

which I could learn from the best and potentially have more independent agency as a young person.” Exploring opportunities, seeking inspiration Joy’s business career took her from nonprofits to financial services (Fidelity Investments), the apparel View Details

November 2023 (Revised April 2024)
Case

Khanmigo: Revolutionizing Learning with GenAI

By: William A. Sahlman, Allison M. Ciechanover and Emily Grandjean

Already a leader in the edtech space since its 2008 launch, Khan Academy was now one of the first edtech organizations to embrace generative artificial intelligence ("genAI"). In March 2023, Khan Academy began beta testing Khanmigo, a genAI “guide” and tutor built with... View Details

Keywords: Technology Adoption; Leading Change; Entrepreneurship; Risk and Uncertainty; Education; AI and Machine Learning; Corporate Social Responsibility and Impact; Education Industry; Education Industry; United States; San Francisco

16 Nov 2021
HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

can make extreme means seem justifiable.” A company spiraling into debt France Télécom’s troubles started in the late 1990s, after the French government turned the national telephone monopoly into a publicly traded company, now known as Orange. The telecommunications... View Details

Keywords: by Michael Blanding

01 Feb 1999
News

Too Much of a Good Thing?

Bower, the Donald K. David Professor of Business Administration, in his 1986 book, When Markets Quake, documented the problem as it affects the petrochemical industry. He has also observed it in other sectors over the years. "In one View Details

Keywords: Garry Emmons

March 2010 (Revised February 2014)
Case

Community Health Workers in Zambia: Incentive Design and Management

By: Nava Ashraf and Natalie Kindred

This case examines the various considerations relevant to selecting and compensating workers in a context where their work involves a pro-social component. This is relevant to not only health care in Zambia, but to NGO and public sector workers who are both motivated... View Details

Keywords: Developing Countries and Economies; Training; Health Care and Treatment; Compensation and Benefits; Recruitment; Selection and Staffing; Mission and Purpose; Non-Governmental Organizations; Motivation and Incentives; Health Industry; Zambia

Web

About - Race, Gender & Equity

methods and executive education courses designed specifically for women leaders. She served for six years as senior associate dean for culture and community. Lakshmi Ramarajan Initiative Co-Chair, Diane Doerge Wilson Professor of Business... View Details

Web

Impact | Social Enterprise | Harvard Business School

stories and insights on the Social Enterprise Initiative (SEI) and leading social change for 25 years. Catalyzing Action Influencing Practice One of the primary interfaces between the Social Enterprise Initiative and practitioners is through the SEI portfolio of... View Details

January 2021 (Revised May 2023)
Case

Pearson: Efficacy 2.0

By: Elie Ofek, Marco Bertini, Oded Koenigsberg and James Weber

Pearson, which billed itself as the "world's learning company," faced a host of critical decisions in mid-2020. Several years prior, it had embarked on a new path that put the learner at the heart of the business and committed to a new strategic orientation. The new... View Details

Keywords: Efficacy; Learning; Outcome or Result; Measurement and Metrics; Brands and Branding; Marketing Communications; Strategic Planning; Education Industry