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  • All HBS Web  (2,826)
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  • 06 Feb 2006
  • What Do You Think?

Should CEOs of Public Companies Offer Earnings Guidance?

the company and the industry." And Lorenzo Ferlazzo comments, "I would maybe run a slew of guidance measures in commentary . . . and suggest analysts use their own initiative to communicate their interpretation to the... View Details
Keywords: by James Heskett; Financial Services
  • May 2022
  • Supplement

Maestro Pizza (B): The Competition Awakens

By: Ramon Casadesus-Masanell and Fares Khrais
Maestro pizza opened its first store in 2013 after its founder, Khalid Al Omran, recognized an opportunity in Saudi Arabia to offer high quality pizza at affordable prices. The business grew rapidly and under the radar at first, but soon enough caught the attention of... View Details
Keywords: Competitive Strategy; Competitive Advantage; Competition; Market Entry and Exit; Emerging Markets; Business Startups; Corporate Entrepreneurship; Product Positioning; Disruption; Disruptive Innovation; Advertising; Advertising Campaigns; Social Media; Forecasting and Prediction; Crisis Management; Growth and Development Strategy; Brands and Branding; Product Development; Production; Service Delivery; Business Growth and Maturation; Financial Statements; Cost Management; Analysis; Quality; Performance Consistency; Customer Satisfaction; Profit; Family Ownership; Food and Beverage Industry; Saudi Arabia; Middle East
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Casadesus-Masanell, Ramon, and Fares Khrais. "Maestro Pizza (B): The Competition Awakens." Harvard Business School Supplement 722-400, May 2022.
  • 02 Oct 2019
  • What Do You Think?

What Grade Would You Give Walmart CEO Doug McMillon?

What do you think? Original column Evaluating the decisions of CEOs and their boards used to be straightforward, or so it seemed. During my years of service on corporate boards, if I heard the comment, “we’re here to maximize shareholder... View Details
Keywords: by James Heskett; Retail
  • 05 Jun 2006
  • Research & Ideas

Using Competition to Reform Healthcare

provider. Academic centers will make different choices than community or rural hospitals. A provider may make different choices from peers nearby. Part of the strategic choice of service lines is to match... View Details
Keywords: by Michael E. Porter; Health
  • 16 Apr 2001
  • Research & Ideas

Brand Power from Wedgwood to Dell: Part One

feedback, they adjusted their product and services accordingly. Effective brand creation and management have a vital interactive component, and this two-way communication served Wedgwood remarkably well.... View Details
Keywords: by Martha Lagace
  • 14 Jul 2003
  • Research & Ideas

Keeping Your Balance With Customers

and profits could be derived from scale. Customer management was relegated to selling and promoting the company's products. The customer relationship was seldom the issue. The New Economy has changed all of this. With the evolution of computer and View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 23 Dec 2008
  • First Look

First Look: December 23, 2008

monetary incentive to join the company more quickly than originally planned. The case provides an opportunity to analyze negotiation strategy and the importance of emotional intelligence and effective interpersonal communication during a... View Details
Keywords: Martha Lagace
  • 19 Apr 2016
  • First Look

April 19, 2016

large new order from an NGO in Pakistan that would require Rumie for the first time to provide ongoing services such as teacher training, performance monitoring, and other support. Some on the team felt that providing a full suite of... View Details
Keywords: Sean Silverthorne
  • 19 Nov 2018
  • Working Paper Summaries

Lazy Prices

Keywords: by Lauren Cohen, Christopher J. Malloy, and Quoc Nguyen; Financial Services
  • 01 Jul 2014
  • First Look

First Look: July 1

Jeremy C. Stein Abstract—We study optimal government debt maturity in a model where investors derive monetary services from holding riskless short-term securities. In a setting where the government is the only issuer of such riskless... View Details
Keywords: Carmen Nobel
  • 29 Aug 2024
  • Research & Ideas

Shoot for the Stars: What to Know About the Space Economy

when NASA started investing in the commercial space sector in a more concerted way. It created a program called Commercial Orbital Transportation Services (COTS). It spent $500 million to start seeding rocket launch companies to provide a... View Details
Keywords: by Kara Baskin; Aerospace
  • 05 Jun 2013
  • What Do You Think?

Do We Need to Extend ‘No Surprises Management?’

this way: "When the world is full of surprises bosses can hardly control drastic actions to keep surviving and that means employees will get their share of surprises However a good leader will always communicate all possible outcomes... View Details
Keywords: by James Heskett
  • 05 Feb 2013
  • First Look

First Look: Feb. 5

their subsequent career choices. Early work experiences are key among these forces. Recognizing this, youth service programs have emerged worldwide with the hope of shaping participants' future trajectories through boosting future... View Details
Keywords: Sean Silverthorne
  • 24 Feb 2014
  • Research & Ideas

Uncovering Racial Discrimination in the ‘Sharing Economy’

The "sharing economy" is a burgeoning business model in which people offer their personal belongings and personal services to others, usually through online marketplaces that facilitate the transactions. It seems absolutely egalitarian at... View Details
Keywords: by Carmen Nobel; Construction; Real Estate; Advertising
  • 16 Sep 2008
  • First Look

First Look: September 16, 2008

benefits associated with IFRS adoption. Download the paper: http://www.hbs.edu/research/pdf/09-032.pdf The Architecture of Platforms: A Unified View Authors:Carliss Y. Baldwin and C. Jason Woodard Abstract The central role of "platform" products and View Details
  • 03 Nov 2015
  • First Look

November 3, 2015

job test scores or grant managers discretion in making hiring decisions. We implement our test in the context of the introduction of a valuable job test across 15 firms employing low-skill service sector workers. Our results suggest that... View Details
Keywords: Sean Silverthorne
  • 08 Sep 2003
  • Research & Ideas

A Bold Proposal for Investment Reform

out of the rut we're currently in, both the suppliers and those demanding information have to be willing to consider radical ideas in terms of reform. What radical measures should the investor community or those demanding information... View Details
Keywords: by Ann Cullen; Financial Services
  • 07 Dec 2016
  • HBS Case

Why Millennials Flock to Fintech for Personal Investing

Millennials are disruptive bunch. The first generation to grow up with the internet, consumers born after 1980 are used to relying on technology and engineering to do almost everything—including shopping (Amazon), listening to music (Spotify), View Details
Keywords: by Michael Blanding; Financial Services
  • 02 Apr 2015
  • Research & Ideas

Digital Initiative Summit: Freeing Patient Data to Enable Innovation

Patients are not actually the customers in the United States health care system, a fact largely to blame for the dearth of communication and data sharing between providers, according to experts at a recent Harvard Business School... View Details
Keywords: Re: Karim R. Lakhani; Health
  • 10 Mar 2015
  • First Look

First Look: March 10

and then go further to consider ways the domain of innovation itself has changed. We suggest that because of fundamental shifts in communication and information processing costs and the increasing modularity of products and services, the... View Details
Keywords: Carmen Nobel
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